The mistake that the USB device is not recognized... Help, please...

I am trying to connect to Simple external storage drive and once I followed all the steps (only 2) Windows XP gave me a message that the USB device is not recognized or it malfunctioned. I disconnected everything and tried again in another USB port and still had the same error. I know that is not the usb port of my computer because I have it plugged into a port that just worked. I have Windowx XP SP2. Any help on this would be appreciated.

XP forums:

http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

Link above is for XP Forums.

There is a list of the different Forums XP to the link above to help you.

You get the help you need there.

Here is the Vista Forums.

See you soon

Mick Murphy - Microsoft partner

Tags: Windows

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    -----------------------------------------------

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    ----------------------------------------------

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    Hi LadyDefi,

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    Advanced troubleshooting tips for General USB for Windows XP problems

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    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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