The mouse continues to disconnect randomly

Similar Questions

• Switch P 52 SG500 - web interface shows the wrong model and disconnects randomly

  Ladies and gentlemen!

  One of our network switches is a SG500 switch 52p that recently started showing strange behavior.

  It started with the problem was not more accessible via its web interface. Even if it was running perfectly well access via a web browser finished in wait times.

  After resetting the factory default switch and configure its IP address access at first seemed to work but I had to know that the switch breaks out as a SG300 28 p switch on the administration Web site. In addition, random logoff occurs that send back me to the login page. Each from time to time, the model is correctly displayed after the login, but when I try to manage it I a connected again.

  It still works with an older version of the firmware (1.2.xx I think) but that shouldn't cause such behavior, it should? In any case, I can't update the firmware says the switch as a different model.

  Any suggestions what to do (apart from the RMA)?

  Respect,

  Hendryk

  Hello

  I'm sorry that you are having problems with the device and I'll try to give you the best possible advice in the circumstances.

  The first thing that comes to mind is that you connect to another device, the thought is the SG500. I did the experiment several times before, so I have a few suggestions to ensure we are connection to the device:

  1 - Download the Cisco FINDIT and scan tool you rnetwork, maybe you will find that you have two devices, the SG300 and the SG500. Here is the link:

  https://software.Cisco.com/download/release.html?mdfid=282833583&flowid=...

  2 - go to the switch that you believe to be the SG500, then go to Administration, and then discovered - CDP, and then click CDP neighbor information. Most likely, you will see that you have several switches, including the SG500.

  3. If you have followed suggestions and you still believe, you go to the right switch then call at the 866-606-1866 (of the United States) and we will be happy to help you control the device and replace it if this is the case.

  I really think that the first 2 suggestions will help you realize that you have two switches on your network.

  Please let us know what you find.

• HP ENVY 15-k001nc: mouse Bluetooth keeps disconnecting windows 10

  Hi I tried to solve this problem for months. I got it before the big update of Windows 10, but now the problem is back.
  Someone knows what you should do about it. A driver that works? I tried to update driver, do back, driver, generic driver, bluetooth support service, refusing the computer to turn off this device to save power on the adapter bluetooth and Wi - Fi, and so on. But the mouse keeps always disconnect even in the middle of working with her.

  I've updated 10 64-bit Windows.
  Adaptor Bluetooth Broadcom 43142 4.0 14.07.2015 12.0.1.689
  HP mouse Bluetooth X4000b 21.06.2006 10.0.10586.63
  Broadcom BCM43142 802.11 bgn adapter Wi - Fi 02.07.2015 7.35.275.2

  Hi, thanks for your response.
  It seems that the problem was with the batteries
  Today, the bluetooth mouse worked for about 1.5 minutes, after turning the mouse market again for 15 seconds and then nothing. I measured 1, 5V AA batteries and they had just 1V.

• Keep the mouse cursor in a windowed mode program

  I play Assassin's Creed on my computer and the mouse continues to move out of the window.  I tried to maximize the window, but the size is based on the resolution that I put the game in.  And since I don't have the best computer. whenever I have move to the left or right and click clicks off the screen.  I just want to know how to keep the mouse pointer in the window.  Thank you.

  Hey Zosomars,

  Try to change the mouse.

  Access controls for the mouse and check the option "reverse mouse".

  Let me know if works.

  All the best.

  Soon :)

• the mouse pointer and cursor of dysfunction, cannot type, cannot connect to my user account?

  OK, I'm not sure how succinctly describe the problem since it is composed of so many things that have actually made my computer useless. I think it's a virus, but my virus scan did not come with something useful, so.

  Last night I watch Youtube videos and edit some pictures when I noticed that I had to type on the touch pad repeatedly until the computer responded. Then it stopped working completely (IE I could still move the mouse pointer, but couldn't click using the touch pad). I switched from windows to look for a solution on the internet, but when I clicked on the address bar of Google Chrome the cursor started ahead of his own, as someone has pressed the space bar - but I was not. This makes type impossible because there were huge gaps between each letter. I turned the computer off and back on (thanks, ICT courses), but the problem has not disappeared - only now, the mouse pointer disappeared sometimes still. It was getting late so I turned it off again and fell asleep.

  This morning as I began it upward there was noises Eman that makes it usually when I plug / unplug power. I tried to type in my password... and couldn't. The capslock wasn't on, I of course did not forget the password from one day to the next, but I kept receiving error messages and could not open a session. Even worse, when I tried to switch to an account that was not protected by Word, he kept jumping to the mine after maybe 3 seconds. I finally managed to click the icon of the second account and logged.

  The touchpad still don't click, when I open Chrome and clicked on the address bar he reacted as I clicked with the button right referring (so I couldn't type) and the mouse pointer always disappears randomly. I did a Norton quick scan and it came with 22 'risks' that he apparently 'fixed', but the problem has not yet disappeared. I would be v. grateful for a quick response, as the laptop is actually not mine, but my father (who keeps valuable most of his photographs on the hard drive).

  EDIT: I opened it in Mode without failure. the touchpad works now, but randomly on the keyboard keys have stopped working. Others come with a random combinations when I press on them, for example. "you" instead of "t", "p"] - when I press on «-» I can't even reinstall the keyboard drivers, because I can't type in my admin password.

  Also I do not know what topic to put this in so if it's wrong, please let me know!

  Hello

  1. What is the number of brand and model of the laptop?

  2. you have made no changes to the computer before the broadcast took place?

  Follow the steps mentioned below:

  Method 1:

  Run the fixit available in the link below and check if that makes a difference

  Hardware devices do not work or are not detected in Windows

  http://support.Microsoft.com/mats/hardware_device_problems/en-us

  Method 2:

  Perform the clean boot and check.

  To help resolve the error message, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  
  Please note:  After troubleshooting, be sure to start your computer in normal mode by following step 7.

  Method 3:

  Step 1:

  Check the keyboard works well with the on-screen keyboard.

  http://Windows.Microsoft.com/en-us/Windows7/type-without-using-the-keyboard-on-screen-keyboard

  You can also check if the problem is keyboard or does not connect the external keyboard.

  Step 2:

  Update driver mouse

  a.Click Start.
   
  b control panel.
  menu a.Utilisez of the sons of the menu drop down next to the opinion of: in the upper right, select large icons.
  b.Click mouse.
  c the Hardware tab, click the properties button.
  d.Click on driver tab, click on set to update driver.
  

  Hope the above information is helpful.

• Mouse Bluetooth disconnects randomly the macbook pro

  So, I have a logitech bluetooth mouse (M535) and sometimes it disconnect random for my mac and then reconnect a few moments later... Is there a reason that this is happening, or is it possible to fix it?

  Bluetooth devices no longer meet

  Sources of interference Bluetooth

  Sources of interference of Bluetooth (2)

  Problems of Bluetooth wireless

  If your Wi - Fi connection is able to generate a 5 GHz signal, try this.

  Restart your computer, hold down the option/alt - P - R keys command before the gray screen appears. Continue until you hear the startup chime for the second time.

  Reset the NVRAM EXTRA memory

• My disconnecting the mouse and you reconnect to randomly but before I did not have this problem at all

  my mouse disconnect and reconnect at random

  but before, he can work as usual
  I think that it is the effect of a virus but I have scan my system and I have deleted some of them
  While this read my mouse continue to do
  I can't install the windows new cause I already do cause the effect of some viruses won't when I erase them

  Hi MOUWFFAK,

  ·         What is the brand and model of the mouse?

  ·         You get the error message?

  ·         What security software you use to remove the virus?

  Follow these methods.

  Method 1: Performs a search using the Microsoft safety scanner.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Method 2: Follow these steps:

  Step 1: Start the computer in safe mode and check if the problem persists.

  A description of the options to start in Windows XP Mode

  http://support.Microsoft.com/kb/315222

  Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is no conflict of software like clean boot helps you eliminate software conflicts.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

  After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

  (a) click Start, run.

  (b) type msconfigand click OK.

  (c) the System Configuration Utility dialog box appears.

  (d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

  (e) when you are prompted, click on restart to restart the computer.

  Method 3: Follow the steps in the article.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398 (applies to Microsoft Mouse only)

  Method 4: Update the latest drivers and software for the mouse.

  How to manage devices in Windows XP

  http://support.Microsoft.com/kb/283658

• The mouse disconnects and reconnects randomly.

  I am running Vista 64 bit and am currently using a Razer Krait mouse. Only randomly, the mouse disconnects and reconnects for about two seconds every 10 minutes. It has nothing to do with the mouse, because I tried it on my friends computer and it has worked. The time that it happens mostly when I'm in a computer game. I really need help, I searched other forums and I could not find the answer. * It is not a wireless mouse *.

  No, I have not all usb 2.0 ports. I eventually found a new mouse and its fine. I guess it's just the mouse and that it should be replaced. Thanks for all your help.

• The mouse keeps disconnect

  Hi everyone, after upgrading my MacBook Pro (retina, 13 inches, early 2015) to OS X El Capitan my Krom Kull guard mouse disconnect randomly, this happens on both USB ports. T

  It's problem is really annoying you know a fiz for her?

  Have you tried a SMC (reset of the controller of the steering system (SMC) on your Mac - Apple Support) and reset NVRAM (How to reset NVRAM on your Mac - Apple Support)?

• the mouse is disconnected

  Hello

  I have problem with my mouse that is unplug when I him away the mouse even pad for a bit (IT WORKS FINE ON IT, BUT I can't USE it LIKE THIS CUZ OF THE GAME). When I keep hitting, I can hear sounds (connection-disconnection of the usb port). I have no idea what could be... I tried, and I tried everything I could find.
  The mouse is not a problem, I tried on another PC and it works fine. But, I also tried other mice on this pc and it's the same, it keeps freezing or reconnection. I tried the other usb also ports, and it continues to be. Keyboard, webcam and other things work fine. The mouse is the only problem :(

  I checked to see if this option is "verified" - allow the computer to turn off this device to save power - on 'hub USB root. It is not the case. This is how it is supposed to be.

  I would be grateful for any suggestion. Thank you

  Hello

  What are the antivirus/antispyware/security programs on the computer now and who have ALREADY been on
  It is even not used or uninstalled? Norton is particularly known for causing problems with mouse.

  ==================================================================

  Have you tried another USB port and updated or reinstalled the mouse drivers?

  -----------------------------------------------------------------------------------------------------------------------

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------

  Then lets refresh the USB stack

  Control the click Control Panel - Device Manager - no matter where in the box of white/white - then the VIEW - see the
  Devices disabled - look around (with the exception of USB controllers) for your mouse (may have
  zero or more than one) and top - right click UNINSTALL.

  Control Panel - right CLICK on EVERYTHING - Serial USB controllers - Device Manager and UNINSTALL
  all except the category itself - REBOOT - it refreshes the drive and battery USB

  This KB shows XP how to and the method of Vista is identical
  http://support.Microsoft.com/kb/310575

  I hope this helps and happy holidays!

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• MS Wedge mouse disconnects randomly

  I just bought a mouse in the corner the other day... and I noticed

  It keeps randomly disconnecting on my HP Elitebook 8540w
  A quick solution I found so far for this problem is to hit the Windows key
  to switch between the Metro/office, then the mouse immediately
  starts working again.
  A proper fix would be nice, since it brings to
  often to just Ingore it.

  Then I followed the links that provided Imran and managed to solve my problem. He really

  seems to be a problem with Bluetooth Broadcoms chips.
  Here are the steps to solve this problem (although imperfect, it does the trick):
  1. Open the Device Manager
  2. Go to the properties of your Bluetooth device (in my case: Bluetooth-> Broadcom 2070 Bluetooth)
  3. Switch to the power management tab
  4. Uncheck the box "allow the computer to turn off this device to save power".
  5. Fact
  This will prevent your computer to turn your Bluetooth device and so
  stop disconnect it for your mouse.
  Caution:
  This will also have the effect that the mouse does not go to sleep. So obviously if you
  do not use your mouse for an extended period, be sure to click on the power button
  at the bottom of the mouse to save your battery.
  Hope this helps someone else who has this problem.

• MBPro stops during startup.  If I continually move the mouse during startup, it will go on my desk.  If I launch Firefox and try to do anything, it stops.  This can be corrected?

  Mac Book Pro stops unexpectedly during startup.  I can get it to go to my office, if I continually move the mouse during the boot, but after I launched Firefox and try to do anything, it will stop.  If I try to run the scans of security or reinstall OS X using the command + R and disk utilities, it stops.  Sometimes it gives me a box saying something about stopping with various options such as Cancel, stop, reboot, etc., but it makes no difference that I click on, she stops.  Sometimes, I get no warning at all.  This can be corrected?  I'm not savvy Mac.

  Reset the SMC could solve problem then.

  Reset the management system (SCM) controller on your Mac - Apple Support

  Also try the safe mode boot.

  Try safe mode if your Mac does not end commissioning - Apple Support

• TripAdvisor.ca does not answer more to the clicks of the mouse on the Web page, such as the drop-down list to disconnect. It started with the last update.

  As I downloaded the latest version of Firefox (29.0.1) I have problems with the webpage Tripadvisor.ca . The mouse may not seem to work on Web pages. For example I can't select a tab to view pictures or details of a vacation rental. Also I am not able to use the drop down menu next to my username for me to disconnect it.

  Does anyone have a solution?

  I found that after Firefox v29, a LOT of my settings and
  
  Add - ons have been changed / reset. Try this;
  Launch Firefox in Mode safe
  
  While you are in safe mode;
  
  Firefox Options > advanced > General.
  
  Find and stop using hardware acceleration.
  
  Then check ALL your settings. Browser and Add-ons. Then restart.

• In Windows 7 we select several lines of data that are in a different location on the page (no continuous lines) through the mouse or keyboard and also can we copy all lines of these different at the same time to paste somewhere else in one fell swoop.

  > Now I'm unlable to select more number of lines that are not a sequence in a single page to copy the data rows and paste somewhere in one fell swoop.
  > Is this concept implemented in Windows 7. ?
  > Is there a provision (method) to select several lines that are not continuous across the keyboard or the mouse in windows 7?

  Byagaris,
  It depends on what program you are trying to copy and paste into.  You are able to select continuous, multiple lines, by using the Ctrl Key and clicking, or by highlighting the desired line.  For example, I held the Ctrl key and then, using the mouse, has highlighted several different phrases in the various paragraphs, and could then copy them.  This feature is available for several versions of windows.
  If you are not able to perform this action then post what happens when you try and what program you try it.
  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Bluetooth mouse Microsoft disconnects randomly.

  Vista Ultimate 64-bit. Laptop HP HDX with Bluetooth / wireless card.  The MS 5000 Bluetooth Mouse mouse log and will not reconnect after slowing for a hour or two. Back to zero is to reconnect the mouse BT.

  Cycling the power on the mouse does not help, the cycling switch on the bluetooth card Wireless does not help. Purchased and installed BlueSoleil and it does not help. Disable and enable the driver software has no effect.

  Yes, the first thing that I tried has new batteries and have done so several times. I called Microsoft and they sent me a new Notebook 5000 BT mouse and it is exactly the same thing, it disconnects after being idle for an hour or two. The power settings for my lap top are defined to keep the wireless / bluetooth on at all time and without stopping to save energy or at any other time. Wireless Internett works all the time and never turned off, even when the BT mouse does not work.

  The only thing that works is to restart. Then, the Microsoft Bluetooth Notebook Mouse works contains 5000 embellish until it disconnects.

  Maybe I don't understand the use a BT mouse? Shouldn't it reconnect automatically after setting the idle, by simply moving the mouse? Everything I tried should not be necessary... wight?

  BTW, the first thing out of the mouth of the man, that I spoke to on the phone line to support MS was that XP is easy to use and VISTA was not!  THE FIRST THING SAID, WITH a SUPPORT of MS TECHNICIAN! He's the guy who sent me the new BT 5000 mouse that does the same thing as the old mouse.

  Original title: Microsoft Bluetooth Notebook Mouse 5000 disconnection... must reboot to reconnect

  Vista Ultimate 64-bit. Laptop HP HDX with Bluetooth / wireless card.  The MS 5000 Bluetooth Mouse mouse log and will not reconnect after slowing for a hour or two. Back to zero is to reconnect the mouse BT.

  Cycling the power on the mouse does not help, the cycling switch on the bluetooth card Wireless does not help. Purchased and installed BlueSoleil and it does not help. Disable and enable the driver software has no effect.

  The only thing that works is to restart. Then, the Microsoft Bluetooth Notebook Mouse works contains 5000 embellish until it disconnects.

  Maybe I don't understand the use a BT mouse? Shouldn't it reconnect automatically after setting the idle, by simply moving the mouse? Everything I tried should not be necessary... wight?

  It should work absolutely not.  There are a few more things to discover.  Have you tried both by clicking and moving the mouse buttons when you try to reconnect?  Experiment a bit with one or the other.

  Then see if disabling power on the Bluetooth radio management help.  Open the Device Manager, expand Bluetooth devices, find the device Bluetooth (not the enumerator), right-click on properties and go to the power management tab, if it exists.  Uncheck the box "Allow the computer to turn off the device to save power" to see if this changes the behavior at all.

  Thank you!
  Todd [MSFT]