The President goes silent. No control on her.

I usually run with sound muted, while using the 'secret' just turns off its own and the volume knob goes up on its own. A blue rectangle with a speaker icon at the end sometimes appears as well.

Hi carol129,

1. did you of recent changes on the computer?

2. where do you find a blue rectangle with a "speaker" icon?

3. when the question does not start after the start?

Method 1

I suggest that you perform the clean boot procedure to check whether a third-party program installed on the computer is causing the problem.

To help resolve the error and other messages, you can start Windows Vista or Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

See the link below to learn more about how to clean boot.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.Microsoft.com/kb/929135

Reset the computer to start as usual

When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

(a) click Start, type msconfig in the search box and press ENTER.

(b) If you are prompted for an administrator password or for confirmation, type your password or click on continue.

(c) under the general tab, click the Normal startup option, and then click OK.

(d) when you are prompted to restart the computer, click on restart.

Method 2

If the previous step fails, then I suggest that you manually download and install the updated drivers for the sound card on the computer by visiting the sound card manufacturer or the manufacturer of the computer, check if it helps.

Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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