The series 7000 keyboard & mouse Microsoft crashes every 5 minutes

Original title: hardware device

I have a Microsoft keyboard & mouse 7000 series. I am running windows 7. It crashes every 5 minutes for about 15 seconds then work. I reloaded drivers twice

Hello

Try the steps of troubleshooting mentioned in http://support.microsoft.com/kb/838398/en-us

Also, put the computer in a clean boot state just to check if there are any third party software, causing this problem.

http://support.Microsoft.com/kb/331796/en-us

"Note: when finished troubleshooting, replace the computer in normal mode, by following the steps in the section" how to return Windows to a normal startup mode.

If the problem persists, please do get in touch with Microsoft hardware support to http://www.microsoft.com/hardware/en-us/support

Hope this information is useful. If you have any questions, let us know.

Tags: Windows

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