Windows Explorer crashes every 2 Minutes like clockwork

Similar Questions

• Every game I play works very well for a few minutes, then they lag a few minutes like clockwork. I ran each scan I can think and I can't find anything.

  original title: issues of computer game.

  Every game I play works very well for a few minutes, then they lag a few minutes like clockwork. I ran each scan I can think and I can't find anything. What I can do, how can I fix?

  Assuming that your PC meets the requirements of the games you try and works well when in Windows (not), then try this.

  1. Start the Task Manager goto the tab, click "Show processes from all users".
  2. Run the game in a maximized window, see if the game lags then.
  3. If so, go to the Task Manager and check the CPU usage and the memory usage by clicking on their respective column headers to get as high in the upper part. Is anything hogging resources?
  4. Double control by checking the graphics CPU and memory on the tab.

  or

  Try to run a scan with Malwarebytes - just in case. Download, install, update (right click and run as Admin to update) and then run a full SCAN. It can't find anything either, but it does not take long and helps eliminate the possibility of malicious programs.

  or

  Are you drivers (esp GPU and sound card) to date?

• 32.0.3 Firefox crashes every few minutes - how to fix this?

  I am running Mozilla firefox 32.0.3 (more updated version) on a desktop with Windows 7 Ultimate 64 bit. In recent weeks, firefox has fonctionnee slow and crashing every 5 minutes (literally, not an exaggeration). I have already reset my default browser, but that has not solved the problem. This may be the cause of the problem?

  the accident report that you have presented indicates that you have a card ATI Radeon HD 4200 but with an outdated driver.

• Windows Explorer crash exception c0000005

  Original title: Windows Explorer Crash

  When I try to create a portfolio of 'My Documents' explorer.exe crashes. He bagan when the Briefcase is not responding because Data Execution Prevention stopped the process. Then begins the Explorer window crashes. The application error message is that it generated an exception c0000005 at address 7E4DB9AA2(,nosymbols>). The following error - what the failing application, version 6.0.2900.5512, faulting module synceng.dll version5.1.2600.5512 explorer.exe. address failure 0x00001a11. What is my problem and how do I fix it. Please help me. I need to sync my files desjtop with my laptop because my laptop crashes. Now my office explore does not work.

  Thank you

  Nancy

  Windows XP service Pack 3

  If you have SP3 installed, you also installed KB938828.

  You can read here all the things that are included when you install SP3 (including this update), so you shouldn't have to install again.

  If you get the DEP errors, I suspect a third party extension of the Explorer.  If someone offers you make an exception to DEP for Explorer, this is the wrong idea.

  DEP errors occur when XP shuts down an application because she feels threatened by the latter.  XP should never feel threatened by his own substance - like Windows Explorer or Internet Explorer.  If XP gives you an error DEP of one of these applications, something is wrong with them and the best thing to do is to understand what the problem is and fix it (or I guess you can just start to try things and maybe get lucky).

  Also, we are not a 'thing' on your system, what makes blind troubleshooting especially a roll of the dice.

  But, let's see how you go with this idea of clean boot and optimization of the Microsoft Support Engineer and you can check if this may help.

• Windows Explorer crashes constantly on the new Asus

  I bought a new X53SV-SX288V Asus with windows 7 64 bit on it and after installing some programs Windows Explorer crashes constantly for some reason any...

  I have restored the pc to factory a couple of times now, hoping it might fix the problem, but it is persistent...

  Windows Explorer crashes often and sometimes it seems that the problem has disappeared, but then it happens randomly. When I restart the Explorer usually just, it freezes again and gives me the same error permanently after each restart of Explorer... it just crashes, restarts, block immediately, restart and so on...

  I don't know what to do. I'm not much of a geek...

  The thing is, the problem occurs only after you have installed programs. Not directly after the time I restore settings, is probably not a hardware problem (I think).

  Still, I installed an antivirus before anything else.
  First of all, I tried Comodo several times. Then Avira. And now I'm with AVG. Thus, all the programs I download should be good.

  Side note: programs Evernote who install are all widely used programs like CCleaner, Skype, iTunes, Chrome,... All of their own websites, so I do not understand how they are the problem.

  Is it possible that this is a problem material, even when the problem occurs only after you have installed (well known) programs?

  How to fix this problem?

  Here is the message that comes up with the error:

  -----

  Description:

  Stopped working

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: Explorer.EXE

  Application version: 6.1.7601.17567

  Application timestamp: 4d672ee4

  Fault Module name: ASUSWSShellExt64.dll

  Fault Module Version: 1.1.0.27

  Timestamp of Module error: 4c7f631d

  Exception code: c0000005

  Exception offset: 00000000000051da

  OS version: 6.1.7601.2.1.0.768.3

  Locale ID: 1043

  Read our privacy statement online:

  http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409

  If the online privacy statement is not available, please read our offline privacy statement:

  C:\Windows\system32\en-US\erofflps.txt

  -----

  Just to follow up on the post of madtor.

  The shell extension which seems to be the cause of the accident is the ASUSWSShellExt64.dll:

  Fault Module name: ASUSWSShellExt64.dll

  Fault Module Version: 1.1.0.27

  The ASUSWSShellExt64.dll appears to be from ASUS WebStorage software.

  The same problem has been reported in the following link:

  http://Forum.asuswebstorage.com/showtopic.aspx?TopicId=205

  Try to update or if necessary, uninstall the software ASUS WebStorage.

• Media players and windows Explorer crash

  Hello

  Recently I got this problem where my windows Explorer crashed whenever I opened Control Panel, specifically, whenever I tried to view the system information. I tried a few "solutions" that I saw on the internet nothing has worked so far - this all started about 2 months ago, when I tried to update my graphic drivers.

  Then a few days ago I was watching movies with my laptop and I fell asleep while the film was presented, my laptop is not plugged the battery flat overnight. When I woke up and return the laptop computer he would play no matter what video file with any of my media players (Windows Media Player, GOM or VLC) - when I try to open the video file, it simply says that GOM/VLC/WM has stopped working, then closes.

  Important notes:

  -I am able to watch movies if I boot in safe mode (there is simply no sound.)

  -I can also go in control panel - system of information if I boot in safe mode.

  -I am running windows 7 (with the latest updates)

  -J' use a pavilion dv6.

  -All music files open with media players, the problem is just video files.

  I suspect it's a graphics related question, but I'm not sure. It works as it should when it is in safe mode, but I don't know how to say what is causing the problem.

  Many thanks for any help :)

  Hi Mithrandir,

  I found the problem!

  I updated the graphics driver and that seemed to do the trick - the players videos play in all media and is not any control panel crash or media players.

  The only problem I have now is that after the backlight driver update does not work (although it is a driver issue it seems that many people have had) - I was wondering if you know if it is possible to reinstall the previous driver (not just go back to it, but have in fact all this re installed because I think there's maybe a corrupt file or something like that which was causing the) problem)

  So, as I thought it was the graphics driver that caused the outcome...

• Windows Explorer Crash when using the control panel

  This is the type of an interesting question that happens to me only sporadically and usually only to a cold start.

  When I shut down the computer completely for cleaning or install something, when restarting, open the Control Panel causes Windows Explorer to crash (note that this is not Internet Explorer).
  
  It restarts immediately, but I lost some of the icons in the taskbar - especially the icon Sound Max.

  If I do a reboot it comes back and I can use the Control Panel normally. Tried to remove items from the start menu, as obviously something is in conflict when it starts but it is like shooting in the dark to find the good start. I even reinstalled W7 with a lot of attention, but it happens once again from time to time. I ran sfc/scannow several times and all is well.

  As long as I don't do a cold reboot it will work very well for weeks without a hitch. (Please no comments about just don't).

  Someone else has a similar problem? My specs are lower and it has not changed when I updated to the latest version of the bios so I suspect something on W7, and I strongly suspect the driver SoundMax which is in fact very old for W7X64.

  All updates are underway, including the latest which was supposed to increase stability for W7 X 64. I had added this update 4/28. An accident 29/4 good. I uninstalled the update and re-installed directly from the microsoft link. Sometimes it works, but not in this case.

  I studied all the information mentioned in the error codes and most of the time, it led to speculation of different people to different causes. I've read that it could be a conflict with the driver Sound Max, this is why I suspect as well that it might involve the Nvidia GPU driver. Changed the GPU driver and no joy. Whenever I have ask W7 to check a solution that is not found. So, it happens once in a while, but there is nothing wrong? At least Microsoft knows something is happening--evidence of the update.

  ASUS P6T Deluxe V2 LGA 1366-Bios 1003 - Intel I7 920 - EVGA GF GTX 260 SC - 12 Gig Corsair DDR3 1333 Ram - Gig 2 300, Velociraptor, Raid 0 1 Seagate 500 Gig HD - Lite on DVD Burner - floppy drive and external-180 card-Coolermaster V8 Avermedia HDTV card reader - Thermaltake Toughpower 850 w. modular fan P.S. - Antec 1200 case - Reobus 6 - 5 controller 120 fan Thermaltake Fans - 1,200 cases GPU Driver 196,21 Windows 7 X 64

  Hello

  Make sure that Windows Update is turned on and install the update KB980408 (http://support.microsoft.com/kb/980408) - April 2010 stability and reliability update for Windows 7 and Windows Server 2008 R2 is available .

  Issues that this update fixes this update improves the stability and reliability of Windows 7 and Windows Server 2008 R2 in various scenarios. This update addresses the following issues:

  • Windows Explorer crashes and then restarts when you access a third-party Control Panel item.

  This update solves the problem?

  If this isn't the case, please download this reg from my SkyDrive file:
  http://CID-128fc518635be2dc.SkyDrive.live.com/self.aspx/.public/Ms%20Foren/registry/WER%5E_Explorer.reg

  and double click on the file to import.

  When Explorer crashes, Windows Error Reporting Service creates a dmp under C:\Localdumps . Please download the file to your public Skydrive folder and post the link here. I take to the dump, maybe I can see the cause.

  André

  "A programmer is just a tool that converts the caffeine in code" Deputy CLIP - http://www.winvistaside.de/

• The series 7000 keyboard & mouse Microsoft crashes every 5 minutes

  Original title: hardware device

  I have a Microsoft keyboard & mouse 7000 series. I am running windows 7. It crashes every 5 minutes for about 15 seconds then work. I reloaded drivers twice

  Hello

  Try the steps of troubleshooting mentioned in http://support.microsoft.com/kb/838398/en-us

  Also, put the computer in a clean boot state just to check if there are any third party software, causing this problem.

  http://support.Microsoft.com/kb/331796/en-us

  "Note: when finished troubleshooting, replace the computer in normal mode, by following the steps in the section" how to return Windows to a normal startup mode.

  If the problem persists, please do get in touch with Microsoft hardware support to http://www.microsoft.com/hardware/en-us/support

  Hope this information is useful. If you have any questions, let us know.

• Windows Explorer crashes. How can I fix it?

  Recently, whenever I boot my Win 7 Ultimate, after that my programs are loaded, Windows Explorer crashes. How can I fix it?

  Hello

  References to Vista also apply to Windows 7.

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Try these to erase corruption and missing/damaged file system repair or replacement.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or
  Windows 7
  http://support.Microsoft.com/kb/929135

  Use advanced tools to solve performance problems in Windows 7
  http://www.howtogeek.com/HOWTO/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-Windows-7/

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/default.aspx/GP/slow_windows_performance?p=1

  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to change, add or remove startup programs in Windows 7
  http://www.SevenForums.com/tutorials/1401-startup-programs-change.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Think about it an absolute must - manually update your drivers.

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Installation and update of drivers under Windows 7 (updated drivers manually using the methods above
  It is preferable to ensure that the latest drivers from the manufacturer of system and device manufacturers are located)
  http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  I hope this helps.

• My Windows Explorer crashes

  Whenever I open a folder in any drive, I get a message saying "Windows Explorer has stopped working" and then it just restarts.

  I saw a few responses, including the copy of the files, but that does not work for me as it crashes before I have to copy anything.

  If Windows Explorer crashes, you usually have something installed as codecs or something that is not compatible (everything you have installed may have added some options to the context menu in windows Explorer). IE: when you right-click on a file that is the context menu
  I would use something like ccleaner (since you can disable things from the context menu). Through tools / boot / menu. Enable / disable each on your system to see which may have caused the crash

• Suddenly, Firefox crashes every few minutes - reset/reinstall without help

  Suddenly, Firefox crashes every few minutes.
  Reset/reinstall without help.
  Dozens of incident reports have been sent.
  W7 professional.
  BP-4d77235e-6f1e-4D4E-80ED-568e22150429 29/04/15 09:59
  BP-f654cc0e-4379-4c26-8335-ff7bc2150429 29/04/15 09:00
  BP-4aef9821-6aff-46b6-9827-666c12150429 29/04/15 09:00
  BP-8efe7e6c-1AC5-4746-A769-5eeea2150429 29/04/15 08:42
  BP-e3202185-4BAD-48df-ac4d-d2eb62150428 28/04/15 11:28
  BP-6a5186b3-6d82-44ec-AFED-6461d2150428 28/04/15 10:30
  BP-9cebb099-6e3d-4cc7-8B8F-a35992150428 28/04/15 10:29
  BP-92f82214-7328-4AD1-9DF0-2382d2150427 27/04/15 11:51
  BP-0ce3d4c4-3f1f-4B66-a37f-3d5062150427 27/04/15 11:51
  BP-21e7b59f-7c73-495e-a8fd-9d16c2150427 27/04/15 10:08
  BP-3d12f6d2-b8d9-4098-adc4-1d9132150427 27/04/15 07:17
  BP-f0d19c24-9692-40A4-93BC-8041a2150425 25/04/15 15:19
  BP-757fd125-29aa-4521-B61D-fb25d2150425 25/04/15 14:45
  BP-db6c25c5-6816-4166-ba79-66f352150425 25/04/15 14:18
  BP-4023a864-44FC-492b-a917-04dca2150425 25/04/15 14:18
  BP-cf7b59da-04d5-4624-8754-b17012150425 25/04/15 13:36
  BP-6d74204c-8f5e-4414-b5b5-24c362150425 25/04/15 12:49
  BP-b74e3210-3d94-4003-97b8-84d8f2150424 24/04/15 17:25
  BP-1f49b173-aff9-4abb-A330-d728b2150422 22/04/15 12:21
  BP-36b6c76d-8aa5-4133-aff0-d368f2150415 15/04/15 18:00
  BP-a1e3705f-5553-4695-9405-b8d262150415 15/04/15 18:00
  BP-43837ac8-f0fb-451D-a609-41e652150415 15/04/15 18:00
  BP-27bc79fd-0dbf-4e6e-8692-8b2e52150415 15/04/15 15:00
  BP-374ebabf-EB68-4D9D-a657-572c62150415 15/04/15 15:00
  BP-715092f5-82ac-4BB2-8a78-76dd32150415 15/04/15 13:42
  BP-b6721c11-D542-497a-895F-577c52150415 15/04/15 13:21
  BP-0661d03a-3F13-444e-8f86-af5542150415 15/04/15 13:21
  BP-49adcbfa-CFCA-4641-B125-da04b2150415 15/04/15 12:07
  BP-ea6b55f0-d0f5-4342-ac4c-2e50e2150415 15/04/15 11:20
  BP-e506c488-4eb0-4a9d-A281-427c52150415 15/04/15 11:07
  BP-fe3acf97-71d6-4c25-B640-c35fe2150415 15/04/15 10:52
  BP-32c1257c-65df-4880-a47a-143182150415 15/04/15 10:50
  BP-26cbfc42-387b-4D17-bd3c-16f0a2150415 15/04/15 10:50
  BP-36a70d15-F04E-4258-8598-496852150415 15/04/15 09:58
  I am a web designer and depend on Firebug - this is a nightmare for me.

  Thank you

  Jonathan

  Oops. Apology.

  You have the hotfix again, incidentally?

• Tecra S3 Windows Explorer crashes on copying files and other actions

  Tecra S3 Windows Explorer crashes frequently on the copy of files and other actions. In the system event log, you find the event ID 26 Application Popup Explorer.exe Application error problem (in Dutch: Toepassingsfout) read write memory error.

  Start the Softex Omnipass Service service. Change the startup type to automatic. The problem will not happen again. You don't have to use this application after the service started.

  Post edited by: wboere

  Hello

  Unfortunately, this path is not easy to say anything because, who know what did you do with OS and how is your personal configuration. If this problem occurs because some time roll back OS to an earlier time using System Restore tool.

  Also check this page useful http://www.helpwithwindows.com/techfiles/explorer-crashes.html maybe you'll find some answers there.

• Windows Explorer crashes

  Windows Explorer crashes and I can not open the explorer.exe

  Try to clean the operating system using CCleaner clean the registry and check if that helps

  You can also try to set the operating system at the beginning point of time before this problem appeared

  In the worst cases, you need to reinstall the operating system

• Windows Explorer crashes when you try to open avi files

  I can't open avi files as windows Explorer crashes, if I open even a folder with an AVI in it, then windows Explorer crashes.

  I tried to run the Mats_run_codec from microsoft, but it just says: I need to run dot_run_fx (box 2), but when I run it I get the error message - system error: 0 x 80131107.

  I am running windows XP SP3

  I have seen "Event Viewer" and found the following: application

  Event type: error

  Event source: Application Error Event Category: no ID:1000 event date of publication: 14/03/2011

  Time: 20:04:22 user: n/a

  Description:

  Failing application iexplore.exe, version 6.0.2900.5512, failed module urlmon.dll, version 8.0.6001.19019, address 0x0002df6e failure. and the other error event is - Faulting application explorer.exe, version 6.0.2900.5512, failed module ntdll.dll, version 5.1.2600.6055, fault address 0 x 00011053.

  I hope someone can help as this has happened for a few weeks now.

  Firefly1z

  FIXED! Large.

  Windows Essentials Codec Pack (WECP) corrected all the problems immediately.

  "WECP is designed as an almost complete solution for all your video and audio should" see: http://www.mediacodec.org/

• Windows Explorer crashes when you open any folder with MPEG2 files.

  WinXP SP3 - When you open any folder with MPEG2 files, windows Explorer crashes. If the folder contains only the MPEG1 files, it opens without a problem. We first thought it was a problem of media player, but we can not even click on a file to open it in media player.

  Hi kathyd,.

  ·        You did changes to the computer before this problem started?

  Since we do not know what is causing this problem, I'd suggest unanimous the event viewer on your computer and check the details in the window logs messages/error codes important related to the question, during the time where this problem occurs and after return.

  Event logs can help you identify and diagnose the source of current system problems or help you predict potential system problems.

  Access the link below to learn how to view and manage the event logs in Event Viewer in Windows XP

  http://support.Microsoft.com/kb/308427

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

  You can try to start both computers in safe mode and check if it can open the folder where the MPEG 2 files are stored and if windows Explorer crashes. To boot to the desktop in safe mode keep tapping key F8 during restart. Once you see the option to start in safe mode select and press to enter.

  I hope this helps. Post back with the required information.

  Thank you and best regards,

   

  Srinivas R

  Microsoft technical support.

  Visit ourMicrosoft answers feedback Forum and let us know what you think.