The tab will not close.

Whenever it is pushed, another tab opens.

Hello

Closing force of Firefox by using the Task Manager (Note: If you are in private browsing mode, the tabs will be lost - try bookmarking those you still need, although if you have a malicious link open I suggest that you do all that requires to give personal information you).

I also recommend that you run analyses to ensure that nothing has been installed on your computer. You can try these free programs to search for malicious software that work with your existing anti-virus software:

More information can be found in the article troubleshooting Firefox problems caused by malware .

After scanning (at least the first two on this list), hold down the SHIFT key when you open the Firefox desktop or the shortcut on the start menu to open Firefox in safe mode. Check the suspicious extensions in:

  • Tools (or

    ) > Options > general

To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

If the above does not help, we need a few more non-personal information on your part. Follow these steps:

  1. Use ONE of the following methods to open the Firefox troubleshooting information page:

    • Click the menu button

      click Help

      and select troubleshooting information.

    • Type of topic: support in the address bar of Firefox and press the Enter key.
  2. At the top of the troubleshooting information page that appears, you should see a button that says "copy the text to the Clipboard. Until it clicks.
  3. Now, go to your forum post, right click in the answer box and select Paste from the context menu (or click inside the response box and press Ctrl + V) to paste all of the information that you copied in the post on the forum.

If you would like more information on the troubleshooting information page, please read the article, use the troubleshooting information to help solve the problems of Firefox.

Tags: Firefox

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