the user profile service has not logon. TouchSmart 300-C

Can not connect.  Given message: the user name or password is incorrect.  Entered the correct user name.  Don't have a recovery disk to reset the password.  Other options?

Hello

You can try the following.

Shut down the PC.  Tap away at f8 that you start the PC to enter the Windows Recovery Console.  Use the arrow keys to select Safe mode and press ENTER.  If windows will load in this mode, on the Start Menu, click principally made programs, click Accessories, click System Tools and run the system restore.  Choose a restore point at least 24 hours prior to the issue of logon and then proceed to the restoration.  When you are finished, Windows will restart as normal in order to check if you can now connect correctly.

Another option if the above does not help is as follows.

Shut down the PC.  Tap away at f8 that you start the PC to enter the Windows Recovery Console.  Use the arrow keys to select "Start using last good known Configuration" and press ENTER.

Kind regards

DP - K

Tags: HP Desktops

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