the volume on my laptop lenovo does not work

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  Hi JacquelineStueck,
   
   
  Parameter by default on your computer would be to reduce the volume when inbound communications are detected.
   
  a. change the setting in your control-> Sound-> Communications tab panel ' doing nothing '.
   
  b. click on apply. Click OK.
   
  If this does not help, perform the clean boot in order to identify the request at the origin of this problem:
   

  Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

  See the following article in the Microsoft KB for more information on how to solve a problem by performing a clean boot in Windows Vista or Windows 7:

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  http://support.Microsoft.com/kb/929135

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  1 have had any changes made on the computer before the show?

  2. what operating system is installed on the computer?

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