The windows are empty; Update does not work

Firefox has attempted to update 06/03/2015, but he didn't finish. Each window, except for the Mozilla Web site is empty. I have a laptop running Windows 8.

Tags: Firefox

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    This is WindowsUpdate.log for your reference. I have marked some line in bold that I felt could help in the analysis of the reason for this problem.

    [
    2014-02 / 02 01:37:09:281 3180 d70 Misc = logging initialized (build: 7.6.7600.256, tz: + 0530) =.
    2014-02 / 02 01:37:09:281 3180 d70 Misc = process: C:\Program may Explorer\iexplore.exe
    2014-02 / 02 01:37:09:281 3180 d70 Misc = Module: C:\WINDOWS\system32\WUAPI. DLL
    2014-02 / 02 01:37:09:281 3180 d70 COMAPI - COMAPI: IUpdateServiceManager::AddService -.
    2014-02 / 02 01:37:09:281 3180 d70 COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    2014-02 / 02 01:37:09:281 3180 d70 COMAPI - AuthorizationCabPath = C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
    2014-02 / 02 01:37:09:296 780 4 d 0 Misc validation signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
    2014-02 / 02 01:37:09:453 780 4 d 0 Misc Microsoft signed: Yes
    2014-02 / 02 01:37:10:875 2900 b68 Misc = logging initialized (build: 7.6.7600.256, tz: + 0530) =.
    2014-02 / 02 01:37:10:875 2900 b68 Misc = process: C:\WINDOWS\system32\wuauclt.exe
    2014-02 / 02 01:37:10:875 2900 b68 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
    Properties of the service 2014-02 / 02 01:37:10:875 2900 b68 DtaStor update: registered with AU service is {7971F918-A847-4430-9279-4A52D1EFE18D}
    2014-02 / 02 01:37:10:906 3180 COMAPI d70 - added service, URL = http://www.update.microsoft.com/microsoftupdate/
    2014-02 / 02 01:37:10:906 3180 d70 COMAPI - COMAPI: IUpdateServiceManager::RegisterServiceWithAU -.
    2014-02 / 02 01:37:10:906 3180 d70 COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
    2014-02 / 02 01:37:11:078 3180 d70 Misc = logging initialized (build: 7.6.7600.257, tz: + 0530) =.
    2014-02 / 02 01:37:11:078 3180 d70 Misc = process: C:\Program may Explorer\iexplore.exe
    2014-02 / 02 01:37:11:078 3180 d70 Misc = Module: C:\WINDOWS\system32\MUWEB. DLL
    2014-02 / 02 01:37:11:078 3180 d70 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2014-02 / 02 01:37:11:343 3180 d70 Misc Microsoft signed: Yes
    2014-02 / 02 01:37:11:375 3180 d70 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2014-02 / 02 01:37:11:390 3180 d70 Misc Microsoft signed: Yes
    2014-02 / 02 01:37:11:406 3180 d70 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2014-02 / 02 01:37:11:453 3180 d70 Misc Microsoft signed: Yes
    2014-02 / 02 01:37:11:734 3180 d70 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2014-02 / 02 01:37:11:750 3180 d70 Misc Microsoft signed: Yes
    2014-02 / 02 01:37:11:828 3180 d70 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2014-02 / 02 01:37:11:843 3180 d70 Misc Microsoft signed: Yes
    2014-02 / 02 01:37:11:859 3180 d70 Setup * configuration: check if it is necessary to update *.
    2014-02 / 02 01:37:11:859 3180 d70 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2014-02 / 02 01:37:11:859 3180 d70 installation NOT required for the C:\WINDOWS\system32\wuweb.dll update: target = 7.6.7600.256, required version = 7.0.6000.381 version
    2014-02 / 02 01:37:11:859 3180 d70 Setup * IsUpdateRequired = No
    2014-02 / 02 01:37:11:953 3180 d70 Misc = logging initialized (build: 7.6.7600.256, tz: + 0530) =.
    2014-02 / 02 01:37:11:953 3180 d70 Misc = process: C:\Program may Explorer\iexplore.exe
    2014-02 / 02 01:37:11:953 3180 d70 Misc = Module: C:\WINDOWS\system32\WUWEB. DLL
    2014-02 / 02 01:37:11:953 3180 d70 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2014-02 / 02 01:37:11:968 3180 d70 Misc Microsoft signed: Yes
    2014-02 / 02 01:37:11:984 3180 d70 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab:
    2014-02 / 02 01:37:11:984 3180 d70 Misc Microsoft signed: Yes
    2014-02 / 02 01:37:12:000 3180 d70 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2014-02 / 02 01:37:12:015 3180 d70 Misc Microsoft signed: Yes
    2014-02 / 02 01:37:12:296 3180 d70 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2014-02 / 02 01:37:12:312 3180 d70 Misc Microsoft signed: Yes
    2014-02 / 02 01:37:12:312 3180 d70 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2014-02 / 02 01:37:12:328 3180 d70 Misc Microsoft signed: Yes
    2014-02 / 02 01:37:12:359 3180 d70 Misc validation signature for C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2014-02 / 02 01:37:12:375 3180 d70 Misc Microsoft signed: Yes
    2014-02 / 02 01:37:12:375 3180 d70 Setup * configuration: check if it is necessary to update *.
    2014-02 / 02 01:37:12:375 3180 d70 Setup * Inf file: C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2014-02 / 02 01:37:12:437 3180 d70 installation NOT required for the C:\WINDOWS\system32\cdm.dll update: target = 7.6.7600.256, = 7.6.7600.256 required version version
    2014-02 / 02 01:37:12:437 3180 d70 installation NOT required for the C:\WINDOWS\system32\wuapi.dll update: target = 7.6.7600.256, = 7.6.7600.256 required version version
    2014-02 / 02 01:37:12:484 3180 d70 update NOT required for the C:\WINDOWS\system32\wuapi.dll.mui installation: target = 7.6.7600.256, = 7.6.7600.256 required version version
    2014-02 / 02 01:37:12:484 3180 d70 installation NOT required for C:\WINDOWS\system32\wuauclt.exe update: target = 7.6.7600.256, = 7.6.7600.256 required version version
    2014-02 / 02 01:37:12:484 3180 d70 update NOT required for the C:\WINDOWS\system32\wuaucpl.cpl installation: target = 7.6.7600.256, = 7.6.7600.256 required version version
    2014-02 / 02 01:37:12:515 3180 d70 update NOT required for the C:\WINDOWS\system32\wuaucpl.cpl.mui installation: target = 7.6.7600.256, = 7.6.7600.256 required version version
    2014-02 / 02 01:37:12:515 3180 d70 installation NOT required for the C:\WINDOWS\system32\wuaueng.dll update: target = 7.6.7600.256, = 7.6.7600.256 required version version
    2014-02 / 02 01:37:12:546 3180 d70 update NOT required for the C:\WINDOWS\system32\wuaueng.dll.mui installation: target = 7.6.7600.256, = 7.6.7600.256 required version version
    2014-02 / 02 01:37:12:546 3180 d70 installation NOT required for the C:\WINDOWS\system32\wucltui.dll update: target = 7.6.7600.256, = 7.6.7600.256 required version version
    2014-02 / 02 01:37:12:609 3180 d70 update NOT required for the C:\WINDOWS\system32\wucltui.dll.mui installation: target = 7.6.7600.256, = 7.6.7600.256 required version version
    2014-02 / 02 01:37:12:609 3180 d70 installation NOT required for the C:\WINDOWS\system32\wups.dll update: target = 7.6.7600.256, = 7.6.7600.256 required version version
    2014-02 / 02 01:37:12:640 3180 d70 installation NOT required for the C:\WINDOWS\system32\wups2.dll update: target = 7.6.7600.256, = 7.6.7600.256 required version version
    2014-02 / 02 01:37:12:640 3180 d70 Setup * IsUpdateRequired = No
    2014-02 / 02 01:37:21:906 3180 d70 COMAPI -.
    2014-02 / 02 01:37:21:906 3180 d70 COMAPI - START - COMAPI: search [ClientId = MicrosoftUpdate]
    2014-02 / 02 01:37:21:906 3180 d70 COMAPI -.
    2014-02 / 02 01:37:21:921 3180 d70 COMAPI<-- submitted="" --="" comapi:="" search="" [clientid="">
    2014-02 / 02 01:38:55:859 780 6 CF Agent * found 0 updates day and 78 categories in the search. evaluated Appl. rules of 2036 out of 4755 deployed entities
    2014-02 / 02 780 6 CF Agent 01:38:55:953 *.
    2014-02 / 02 01:38:55:953 780 6 CF officer * END * Agent: finding updates [CallerId = AutomaticUpdates]
    2014-02 / 02 780 6 CF Agent 01:38:55:953 *.
    2014-02 / 02 780 6 CF Agent 01:38:55:968 *.
    2014-02 / 02 01:38:55:968 780 6 CF officer * START * Agent: finding updates [CallerId = MicrosoftUpdate] of
    2014-02 / 02 01:38:55:968 780 ed8 to THE > # RETURN # to THE: research updates [CallId = {E98945A2-402D-42C4-9205-F30F81522CFE}]
    2014-02 / 02 01:38:55:968 780 ed8 at # 0 updates detected
    2014-02 / 02 01:38:55:968 780 ed8 to THE #.
    2014-02 / 02 01:38:55:968 780 ed8 to # END # in THE: research updates [CallId = {E98945A2-402D-42C4-9205-F30F81522CFE}]
    2014-02 / 02 01:38:55:968 780 ed8 to THE #.
    2014-02 / 02 01:38:55:968 780 ed8 to THE present notification is disabled.
    2014-02 / 02 01:38:55:968 780 ed8 phase of installation to THE adjustment to THE planned for 2014-02-01 21:30
    2014-02 / 02 780 6 CF Agent 01:38:55:968 *.
    2014-02 / 02 780 6 CF Agent 01:38:55:968 * Online = Yes; Ignore download priority = No
    2014-02 / 02 780 6 CF Agent 01:38:55:968 * criteria = "IsInstalled = 0 and IsHidden = 0".
    2014-02 / 02 780 6 CF Agent 01:38:55:968 * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} third service
    2014-02 / 02 780 6 CF Agent 01:38:55:968 * scope of search = {Machine}
    2014-02 / 02 780 6 fc Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab 01:38:56:000:
    2014-02 / 02 780 6 fc Misc signed Microsoft 01:38:56:015: Yes
    2014-02 / 02 780 6 fc Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv4wuredir.cab 01:38:58:484:
    2014-02 / 02 780 6 fc Misc signed Microsoft 01:38:58:484: Yes
    2014-02 / 02 01:38:58:531 780 6 CF officer seeking updates auth cab for 7971f918-a847-4430-9279-4a52d1efe18d to http://ds.download.windowsupdate.com/v10/1/microsoftupdate/redir/muauth.cab service
    2014-02 / 02 780 6 fc Misc validation signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab 01:38:58:531:
    2014-02 / 02 780 6 fc Misc signed Microsoft 01:38:58:562: Yes
    2014-02 / 02 780 6 fc Misc validation signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab 01:39:00:875:
    2014-02 / 02 780 6 fc Misc signed Microsoft 01:39:00:890: Yes
    2014-02 / 02 780 6 fc Misc validation signature for C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab 01:39:00:890:
    2014-02 / 02 780 6 fc Misc signed Microsoft 01:39:00:906: Yes
    Properties of the service 2014-02 / 02 01:39:00:953 2900 b68 DtaStor update: registered with AU service is {7971F918-A847-4430-9279-4A52D1EFE18D}
    2014-02 / 02 780 6 fc Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab 01:39:25:515:
    2014-02 / 02 780 6 fc Misc signed Microsoft 01:39:25:546: Yes
    2014-02 / 02 780 6 fc Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab 01:39:25:562:
    2014-02 / 02 780 6 fc Misc signed Microsoft 01:39:25:578: Yes
    2014-02 / 02 01:39:25:593 780 6 CF PT +++ PT: Synchronizing server updates +++
    2014-02 / 02 01:39:25:593 780 6 CF PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
    2014-02 / 02 780 6 CF pilot 01:40:01:953 matched USB\Vid_046d & Pid_080f & Rev_0009 & MI_00 device driver
    2014-02 driver condition / 02 780 6 fc 01:40:01:953: 0x180600a, ProblemNumber: 00000000
    2014-02 / 02 780 6 CF pilot 01:40:01:953 matched USB\Vid_046d & Pid_080f & Rev_0009 device driver
    2014-02 driver condition / 02 780 6 fc 01:40:01:953: 0x180600a, ProblemNumber: 00000000
    2014-02 / 02 780 6 CF pilot 01:40:01:953 matched PCI\VEN_10EC & DEV_8139 & SUBSYS_813910EC & REV_10 device driver
    2014-02 driver condition / 02 780 6 fc 01:40:01:953: 0x180200a, ProblemNumber: 00000000
    2014-02 / 02 780 6 fc Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab 01:40:05:906:
    2014-02 / 02 780 6 fc Misc signed Microsoft 01:40:05:906: Yes
    2014-02 / 02 780 6 fc Misc validation signature for C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muredir.cab 01:40:05:921:
    2014-02 / 02 780 6 fc Misc signed Microsoft 01:40:05:937: Yes
    2014-02 / 02 01:40:05:953 780 6 CF PT +++ PT: synchronizing extended update info +++
    2014-02 / 02 01:40:05:953 780 6 CF PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, server URL = https://update.microsoft.com/v6/ClientWebService/client.asmx
    2014-02 / 02 01:40:06:437 2900 b68 DtaStor WARNING: attempted to add the URL http://download.windowsupdate.com/msdownload/update/common/2012/04/4970002_df1b5b3ccd1edc75898c88c985848c1832c1952d.cab to 3xtbPM0e3HWJjIjJhYSMGDLBlS0 = file when the file has not been previously added to the data store
    2014-02 / 02 01:40:06:453 2900 b68 DtaStor WARNING: attempted to add the URL http://download.windowsupdate.com/msdownload/update/software/svpk/2009/05/2723074_92cee4ae7516c5fdcbded83a9d154597dd84d219.cab to ks7krnUWxf3L3tg6nRVFl92E0hk = file when the file has not been previously added to the data store
    2014-02 / 02 01:40:06:468 2900 b68 DtaStor WARNING: attempted to add the URL http://download.windowsupdate.com/msdownload/update/common/2014/02/11069204_2f0be5b6727672284eb4515f526d34601dffdf3a.cab LwvltnJ2cihOtFFfUm00YB3/3zo = file when the file has not been previously added to the data store
    2014-02 / 02 01:40:09:937 780 964 (non-interactive) Offline detection trigger
    2014-02 / 02 01:40:09:937 780 964 AU #.
    2014-02 / 02 01:40:09:937 780 964 AU # START # to THE: research updates
    2014-02 / 02 01:40:09:937 780 964 AU #.
    2014-02 / 02 01:40:09:937 780 964 AU<## submitted="" ##="" au:="" search="" for="" updates="" [callid="">
    2014-02 / 02 01:40:10:015 780 6 CF officer * updated added {D01A74E2-332A-459D-8B1C-9C3DF0198EAE}.100 to search result
    2014-02 / 02 01:40:10:015 780 6 CF officer * updated added {B20E25A8-084C-4605-95C4-282D87ADE25D}.102 to search result
    2014-02 / 02 01:40:10:015 780 6 CF officer * updated added {169B37E1-F3DD-4747-8392-F9F2919DDEB5}.102 to search result
    2014-02 / 02 780 6 CF Agent update {037A60AA-425B-497C-9FF0-EF85547911E5}.203 01:40:10:015 is cut out because of the possible replacement
    2014-02 / 02 01:40:10:015 780 6 CF Agent update {D528D50B-791A-4567-A497-ADEB35EA645B}.200 is cut out because of the possible replacement
    2014-02 / 02 01:40:10:015 780 6 CF officer * updated added {C4EAA579-2FE4-46B7-A62D-3230E5855327}.201 in search result
    2014-02 / 02 01:40:10:015 780 6 CF officer * updated added {400D135F-03E5-45B5-A44B-16EF70722C4F}.201 in search result
    2014-02 / 02 01:40:10:015 780 6 CF officer * updated added {E5EB994B-88E8-4FC4-B109-53181539F5F0}.200 to search result
    2014-02 / 02 780 6 CF Agent update {1A7ABF83-9151-43BD-B04E-367CDE85E223}.201 01:40:10:015 is cut out because of the possible replacement
    2014-02 / 02 780 6 CF Agent update {3820CB30-31BF-4819-B25D-44A20FBA68DC}.201 01:40:10:015 is cut out because of the possible replacement
    2014-02 / 02 01:40:10:015 780 6 CF officer * updated added {231EFA7A-6E53-4DCE-8F39-87B090F2B5B6}.201 in search result
    2014-02 / 02 780 6 CF Agent 01:40:10:015 * found 7 updates and 78 categories in search; Appl. 2795 off 4755 deployed entities evaluated
    2014-02 / 02 780 6 CF Agent 01:40:10:109 *.
    2014-02 / 02 01:40:10:109 780 6 CF officer * END * Agent: finding updates [CallerId = MicrosoftUpdate] of
    2014-02 / 02 780 6 CF Agent 01:40:10:109 *.
    2014-02 / 02 780 6 CF Agent 01:40:10:140 *.
    2014-02 / 02 01:40:10:140 780 6 CF officer * START * Agent: finding updates [CallerId = AutomaticUpdates]
    2014-02 / 02 780 6 CF Agent 01:40:10:140 *.
    2014-02 / 02 780 6 CF Agent 01:40:10:140 * Online = No; Ignore download priority = No
    2014-02 / 02 01:40:10:140 780 6 CF officer * criteria = "IsHidden = 0 and IsInstalled = 0 and DeploymentAction = 'Installation' and IsAssigned = 1 or IsHidden = 0 and IsPresent = 1 and DeploymentAction = 'Uninstall' and IsAssigned = 1 or IsHidden = 0 and IsInstalled = 1 and DeploymentAction = 'Installation' and IsAssigned = 1 and = 1 RebootRequired or IsHidden = 0 and IsInstalled = 0 and DeploymentAction = 'Uninstall' and IsAssigned = 1 and = 1 RebootRequired."
    2014-02 / 02 780 6 CF Agent 01:40:10:140 * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} third service
    2014-02 / 02 780 6 CF Agent 01:40:10:140 * scope of search = {Machine}
    2014-02 / 02 01:40:10:156 3180 be0 COMAPI > COMAPI - RECOVERY -: search [ClientId = MicrosoftUpdate]
    2014-02 / 02 01:40:10:156 3180 COMAPI be0 - updates found = 7
    2014-02 / 02 01:40:10:156 3180 be0 COMAPI -.
    2014-02 / 02 01:40:10:156 3180 be0 COMAPI - END--COMAPI: search [ClientId = MicrosoftUpdate]
    2014-02 / 02 01:40:10:156 3180 be0 COMAPI -.
    2014-02 / 02 01:40:10:171 3180 d70 COMAPI -.
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    2014-02 / 02 01:40:10:171 3180 d70 COMAPI -.
    2014-02 / 02 01:40:10:171 3180 d70 COMAPI<-- submitted="" --="" comapi:="" search="" [clientid="">
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    2014-02 / 02 780 6 CF Agent 01:40:13:781 *.
    2014-02 / 02 01:40:13:781 780 6 CF officer * END * Agent: finding updates [CallerId = AutomaticUpdates]
    2014-02 / 02 780 6 CF Agent 01:40:13:781 *.
    2014-02 / 02 780 6 CF Agent 01:40:13:796 *.
    2014-02 / 02 01:40:13:796 780 ed8 to THE > # RETURN # to THE: research updates [CallId = {CFF3B933-6F45-4861-B887-8189FBCF4EAD}]
    2014-02 / 02 01:40:13:796 780 ed8 at # 0 updates detected
    2014-02 / 02 01:40:13:812 780 6 CF officer * START * Agent: finding updates [CallerId = MicrosoftUpdate] of
    2014-02 / 02 780 6 CF Agent 01:40:13:812 *.
    2014-02 / 02 780 6 CF Agent 01:40:13:812 * Online = No; Ignore download priority = No
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    2014-02 / 02 01:40:13:812 780 ed8 to # END # in THE: research updates [CallId = {CFF3B933-6F45-4861-B887-8189FBCF4EAD}]
    2014-02 / 02 01:40:13:812 780 ed8 to THE #.
    2014-02 / 02 01:40:13:812 780 ed8 to THE present notification is disabled.
    2014-02 / 02 01:40:13:812 780 ed8 phase of installation to THE adjustment to THE planned for 2014-02-01 21:30
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    2014-02 / 02 01:40:16:015 3180 be0 COMAPI -.

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