There is a problem on the camera troubleshooting

I can't use my camera, whenever I try to use it, he said: it is a problem troubleshooting my camera... any help?

Hello Tina,

Thanks for posting your question on the forum of the Microsoft community.

I would like to know some information about the problem so that we can help you better.

1. the camera application-specific question isn't when you say, "I can't use my camera, whenever I try to use"?
2. What is the brand and model of your computer?

This problem may occur because of corrupted device driver.

I would suggest trying the following methods and check if it helps.

Method 1:
Run the hardware and devices Troubleshooter and check. Please follow these steps:

a. press Windows + W keys, type Troubleshooting in the search box and press ENTER.

b. click on 'show all' and then click 'hardware and devices'.

c. click 'Next' and follow the on-screen instructions.

If this does not help, then use method 2.

Method 2:
Please see the section "If you have problems with your webcam' in this article and check the issue.

Reference:

Help app and webcams camera
http://Windows.Microsoft.com/en-us/Windows-8/camera-app-FAQ

I hope this information helps.

Simply answer the required information and let us know if you need more help.

Thank you

Tags: Windows

Similar Questions

  • There is a problem with the driver for a wireless adapter that if it is not compatible or not supported

    My grandmother came to visit me in Belgium and brought her laptop with her. It is Windows 7 and I bought in Ukraine. Thus, she cannot use wireless internet at my place. Troubleshooting scan says there is a problem with the driver for a wireless adapter that is it is not compatible or not supported, something like that. All sound systems are in Russian is not easy for me to explain it. Is it possible to fix this problem or she can't use her laptop to go on the net at all? Thank you!

    If it's a driver fault, can go you on another pc to work to manufacturers support web site for the 'Ukraine' pc and see if the wireless drivers are available there. If they are, download the latest compatible drivers for your pc and transfer them to it by a stick of memory from SD or USB and then install them.

    This may be due to a setting of your network security wireless, for example, that is your network is set to WPA2 but pc does not support. Check configurations for compatibility with your router wireless sound.

    See if anything here help - http://windows.microsoft.com/en-us/windows/setting-wireless-network#1TC=windows-7

    At worst, is it not possible to connect via a cable to your router, esp, if is only a visit to sound.

  • I have a mac book pro 2009 model, now when I try to load it, there is no green light on the adapter and the laptop does not charge. Not sure if there is a problem with the card or the battery or the laptop. Kindly help

    I have a Mac book pro 2009 model, when I try to load it it not there no green light on the adapter and he is in charge. Not sure if there is a problem with the adapter or the battery or the laptop. Kindly help... Thank you

    Have you tried:

    Portable Apple computers: Troubleshooting MagSafe adapters - Apple Support

    This is the Office Mac Pro forum. I asked that your post be moved to the MacBook Pro laptop forum.

  • Hello. There is a problem on the IPhone s 5 - after reset, the display flashes on the sides for 10 minutes, then the flashing stops. And the problem does not appear again until they do not use a Hard Reset (Power Home). The phone is new (5 days). It's a m

    Hello. There is a problem on the IPhone s 5 - after reset, the display flashes on the sides for 10 minutes, then the flashing stops. And the problem does not appear again until they do not use a Hard Reset (Power + Home).

    The phone is new (5 days). It's a wedding?

    If you encounter this flicker, then the next troubleshooting step is to restore from a backup. If the behavior persists after the restore, then the last step is the factory restore. If after the factory restore and adding no additional content, you see always this problem, then you must make an appointment at the Genius Bar to the nearest Apple store or service provider authorized Apple to have the material examined. If the behavior goes after the factory restore, then sync again your content manually, without using the backup. It seems to me it's corrupted content in the backup.

    Restore your device from an iCloud or iTunes backup - Apple Support

    Use iTunes to restore your iPhone, iPad or iPod settings - Apple Support

  • OfficeJet Pro 6830: There is a problem with the printhead

    There is a problem with the print head.  Or can not find the print head

    This problem just started happening. Everything was ok after replacing the cartridges of printers with HP cartrighes for this printer, printed since the replacement of cartridges.  I followed the instructions given by your troubleshooting solutions.

    turned off and unplugged, removed and replace the cartridges back in, printed on a sheet of paper indicating that the print head was aligned, printed what he needed at the time and now does it again.  I repeated the above instructions and it just keeps saying the same thing.

    Open the link: www.hp.com/contacthp/
    Enter your product number or select Auto detection
    Scroll up to "still need help? Fill out the form to select your contact options.
    Scroll down and click on: contact HP options - click Get phone number
    A file number and phone number will be displayed.

  • Error - Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection. Cannot read any DVD.

    Original title: unable to play any DVD

    "Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD player and the video card protection decoder. Try to install a driver available for your video card.

    I tried to update all the drivers but the problem persists

    Hi Neil,

    1. have you made any hardware changes or software on the computer before this problem?

    2. what version of windows Media Player do you use?

    You can follow this link & check if the problem persists.

    Windows Media Player Error Message help


    Reference:
    How to troubleshoot issues that occur when you play a DVD in Windows XP?

    Hope the helps of information.
    Please post back and we do know.

  • OfficeJet Pro 6830: there is a problem with the printhead - estimate of repair costs?

    Getting the message "There is a problem with the printhead".  Found the document tracking and troubleshooting got to step 3 where it says "the printer to Service."

    Naturally, when I checked, I found that our guarantee missed three weeks ago.  The printer lasted more than a year...

    No idea what it would cost for this repair?

    Or given the pricing model for ink jet printers, are we better off he throw?

    We had an Epson printer that has lasted several years; Maybe we should go back to them?

    Hello

    Try to contact the HP Support by filling out the form below, you will receive a case number and the details of the phone:

    Note: Changing the country click and select your region as required

    https://support.HP.com/us-en/contact-HP/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308

    Be sure to have proof of purchase available to provide the necessary technical support representative.

    In my opinion, that they might be able to help without charge if shortly after the end of your warranty period (even though I'm the head of my experience, not on behalf of HP).

    Do it as soon as possible and let me know how it goes.

    Shlomi

  • There is a problem with the Microsoft Teredo Tunneling adapter driver. The driver must be reinstalled.

    I notice that I need to solve problems for my computer.  The message said: there is a problem with the Microsoft Teredo Tunneling adapter driver. The driver must be installed.  One of the options is to reinstall the driver.  I tried, but it did not.  What is this adapter, and how should I do if the error message goes away?

    There is a problem with the Microsoft Teredo Tunneling adapter driver. The driver must be reinstalled.
    The device information
    Name: Microsoft Teredo Tunneling adapter
    ID: ROOT\ * TEREDO\0000
    Error code: 10
    Reinstall the device driver
    Completed
    There is a problem with the Microsoft Teredo Tunneling adapter driver. Reinstall the driver may resolve this issue.
    Problem with the PnP devices
    Detected
    There are problems with some devices PnP. Windows will take additional steps to continue troubleshooting these devices.
    It is a known problem if you have Zone alarm installed.  If you have installed remove it at least to check

    To disable Teredo tunneling 6to4 interface open an elevated command prompt and type

    netsh interface set terredo disabled state.
    To re - install
    1. Click on start.
    2. Type Device Manager in the start search box, and then open it.
    3. Click the Action tab on top and click Add legacy hardware
      then click next and next again, he will then scan and find nothing then click on the screen after that.
      Wait a minute and you will see a list of devices appear, scroll and select network adapters and click Next, then in the left column choose Microsoft then in the right hand column scroll down and choose Microsoft Teredo Tunneling adapter, and then click Next and it will install it.
      To check simply do as it is set to show hidden devices right click on the Device Manager right click view, then show hidden devices.
  • I can't play DVDs in Windows Media Player 12 on Windows 7 Pro and get this error msg: Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD drive decoder and video card protection.

    Hello, thanks for reading and helping me.

    I try to play a legitimate, belonging to DVD, but Windows Media Player 12 will not play on my computer Windows 7 Professional.  The DVD worked a few days ago, but all of a sudden, I get the following error message:

    "Windows Media Player cannot play this DVD because there is a problem with the digital copy between your DVD player and the video card protection decoder. Try to install a driver available for your video card.

    I did a lot of research of these forums and on the ' net.  Here are the suggested steps I tried without success:

    • I tried VLC player.  This works.  However, rather than use this workaround, I wish to find a solution to my problem WMP/WMC.
    • I tried several DVD for years over the last decade.  These DVD works on my laptop, also running Windows 7 Professional and the shark 007 codec.
    • I uninstalled my Shark 007 codec
    • I tried other codecs (K-Lite)
    • I assured that the latest drivers are installed on my video card, XFX ATI Radeon 5850
    • I tried to uninstall Nero 9
    • I tried to use the Windows 7 troubleshooting options:
    • > Reading and burning CD, DVD and Blu - ray (no problem)
    • > Windows Media Player DVD (no problem)
    • > Windows Media Player Settings (detects a problem, wants to restore factory settings, every time, no matter what happens)
    • A system restore to a time when the DVD was working did not resolve the issue
    • The different links in Microsoft, I found in this forum about this problem do not seem to be useful.  There is a link that points to the set-top boxes, but this page just says: "Windows 7 comes with a decoder.
    • I assured the latest driver is available by going to "Device Manager", right click on the drive, then click on "update driver software".
    • I assured that the latest firmware is installed directly from the manufacturer's website.
    • I tried to reset my DRM by renaming the DRM under C:\ProgramData\Microsoft\Windows folder and by going to this Web site to upgrade:http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp?force=1
    • I've uninstalled and reinstalled Windows Media Player 12 and Windows Media Center via the function "functionality in Windows.

    I would be very grateful if a Microsoft technology could chime.  Thanks for your help!

    MY COMPUTER:
    DVD drive: TSSTcorp CDDVDW SH-S203N ATA Device (Samsung)
    Driver: Microsoft 6.1.7600.16384, dated 06/21/2006
    Graphics card: XFX ATI Radeon 5850 Black
    Motherboard: Gigabyte GA-X58A-UD3R
    Processor: Intel i7-920

    -Intel i7-920, Corsair 6 GB of RAM, ATI Radeon HD 5850, Gigabyte GA-X58A-UD3R, Corsair 800 d case

    Hello

    Try this free program:

    http://www.DVDFab.com/passkey-Lite.htm

    Carlos

  • Windows 8 "There is a problem with the driver for bluetooth hands-free audio"

    There is an X symbol by the sound icon, when clicked, it shows "There is a problem with the driver for the audio blue tooth hands-free". Troubleshooting has not been set, said that there is a bluetooth hands-free audio driver problem. In addition, when you look at the audio in Device Manager, error code 19 lights during all the points listed under ' audio, video and game controllers ".

    Hello

    Thanks for posting your question on the Microsoft community.

    We need more information about the issue so that we can help you better.

    What is the brand and model of your computer?

    Thank you for details on the question and your efforts to resolve.

    This problem may occur because of corrupted audio driver or settings.

    I suggest you run this Microsoft fixit and verify.
    Reference:
    Hardware devices do not work or are not detected in Windows
    https://support.Microsoft.com/en-us/mats/hardware_device_problems

    Automatically, he diagnoses and fixes problems with the hardware. Keyboard and mouse are not detected by the Manager of devices or when they do not work.

    I would also say that you uninstall and reinstall the sound drivers under "Audio, video and game controllers" and check.

    To uninstall the driver, please follow these steps:

    a. press Windows + R keys, type devmgmt.msc in the run window and press ENTER.

    b. Click to enlarge "Audio, video and game controllers", right click on the device, and then click Uninstall.

    c. restart the computer.

    Now, reinstall the drivers from the computer manufacturer's website and check the.
    Reference:
    http://Windows.Microsoft.com/en-us/Windows-8/all-drivers

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • I rented a movie on google play. He will not play. I get a message that says: "there was a problem playing the video on this browser. Help!

    I rented the movie and proceeded to go to google play to see. It acts like it is loading, but the screen goes black and a message says: "there was a problem playing the video on this browser. Try the movies play & TV Chrome App. Learn how to install Chrome and chromium app here. problem: I tried to download Chrome (which I don't like), but it seems not to take. I even rebooted. Google opens upward in Chrome. I really want to watch this movie! Help!

    Try:

  • There was a problem downloading the software for the iPhone error - 39

    My iPhone 4S device is disabled, connect to iTunes, when I was connected to the laptop cannot restore and give this massage:

    There was a problem downloading the software for the iPhone "iPhone". An unknown error occurred (-39).

    Make sure that your network settings are correct and your network connection is active. or try again later.

    Hi mgdabko!

    I see that you get an error message when you try to connect your iPhone to iTunes.  I know it's important to have your iPhone works properly, and I'm happy to provide assistance.  39 error often indicates there is a problem with the internet connection you are using, so you should try another Internet if possible.  You can also try all the advice in the following article:

    If you see an error when you update or restore your iPhone, iPad, or iPod

    Thank you for using communities of Apple Support.

    See you soon!

  • HP Officejet Pro 8600 + "there is a problem with the printer or the ink system... »

    I have a HP Officejet Pro 8600 + which is coming up with an error message. This just happened out of the Blue yesterday. The printer is a little older than a year.

    It is said:

    "There is a problem with the printer or ink system. Printhead not missing not detected incorectly installed or incompatible.

    I've deleted and reinstalled ink cartridges, head, unplugged, cleaned up, etc etc.

    HP Officejet Pro 8600 +.

    Product number CM750A
    Sequence number {content removed}
    Not under warranty

    Please notify.

    I'm sorry that you are experiencing this issue. Here is a link that can help you with the ink system.
    http://goo.GL/BXDFf

    It seems to be a bad printhead, or it needs manually cleaned with water and lint. If these steps do not resolve the problem, contact HP (1800-474-6836) support.

  • Using Firefox 4 and Windows 7. Whenever I have to start Firefox from a shortcut to a Web site, what happens with the following error "there was a problem sending the command to the program". The requested site is loaded after that. without any problem.

    Using Firefox 4 and Windows 7. Whenever I have to start Firefox from a shortcut to a Web site, what happens with the following error "there was a problem sending the command to the program". The requested site is loaded after that. without any problem.

    If a shortcut is used while Firefox is already open the error will not occur.

    For me, the problem was the FoxClock extension. Once I disabled it, the problem was gone.

    Hope this helps.

    Olivier

  • Hello there is a problem with the iphone 6 and you do not want to connect to the Apple Store

    Hello there is a problem with the iphone 6 in more you won't connect to the Apple Store.

    Buenas tardes,

    Try a forced reboot. Hold down the home and Sleep/Wake buttons simultaneously for about 15-20 seconds , until the Apple logo appears. Ignore the "Slide to power off" text if it rises. You won't lose anything.

    Then sign out of the iTunes Store and reconnect.

Maybe you are looking for

  • Satellite A200-1J0 and XP: the slow screen refresh

    Dear friends, can you please check whether you have such a problem. I installed XP.Games and stuff like works fine and fast, but... When I do my usual work, I see that something is strange. Some windows are refreshing with a bit of delay. Example 1:

  • HP Scanjet 8200

    I need all the features of the HP Scanjet 8200 to work with MS Windows 7. I am only able to get a simple swipe. Is there a driver that will result in the same complete functionality, that I had with XP, or am I forced to buy a new scanner? What is th

  • interactmath excercizes does not load but he did before do?

    I've been on this site before and it loaded but for these last days, it has not loaded. I have listed the addresses security, cookies enabled, enabled Access Manager, installed the new version of java and have the latest version of adobe reader.

  • Computer doesn't register pressing mouse.

    Greetings, I seem to have a problem with my mouse that is connected to my computer windows 7. The beginning of the problem on my screen, when I try to press my profile on the connection, it won't save my press. If however, I access the profile by pre

  • Question about the Dimension b110

    I have this message moves to the right forum: I tried to start my Dell Dimension B110 and I get a blue screen with this message: STOP: 0X0000008E (0XC0000005, EB6, 0XF94A57CA 0X00000000 0XBF803) Win32k.sys - address BF803eb6 base at BF800000, date st