There must be an easier way to get these to plug and play

I have attempted to put in place all the computers in my work so that they can take advantage of Microsoft Voice Recogbition and I use the Andrea Electronics USB USB sound card - MY and had recently several computers in my issues of experience at work with the USB - MY does not automatically installed on Windows 7 machines. When they connect, they get an error message saying: it has not been installed successfully, and it is not visible in the menu of recording devices. I have also a computer tries to use the USB adapter - MY with a motherboard ASUS Sabretooth X 79, and not only would not recognize it correctly the system, but would not start with the card installed in one of the USB ports. I know that these situations are very difficult to resolve because of the number of variables involved.

I tried a number of things, such as uninstalling and reinstalling the driver, force to install the driver from different USB ports, hubs, etc., MS update catalog, but the only thing that seems to work is to uninstall the Generic USB hub and the hub root USB, and then restart the system.

I might add that this issue was raised with other products as well USB, like a Bluetooth adapter and a wireless mouse. Is this something new? Everyone is having similar problems? Is there a simpler solution? Is this something that Microsoft should continue the investigation?

No indication as to how or why this happens, or an easier way to fix it would be greatly appreciated.

Thank you

Joe

Hey Joe,

The question you posted would be better suited in the TechNet Forums; We recommend that you post your question in the TechNet Forums to get help:

http://social.technet.Microsoft.com/forums/en-us/category/w7itpro

Tags: Windows

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