There was a problem processing your request

My account has been inativated because I did not renew my subscription last. In fact I had to fofanaidriss my previous credit card and, as I did not go to the payment information on my account, the payment could be made and services was interrupted.

Now I am buying a new signature with other credit cards, but after you press payment agreement button it pops up the message "there was a problem processing your request, please contact our Service team customer number 0800 8921704 for assistance.

But a number of Brazilian and now I'm in Ireland, so I can't call assintance.

How can I solve this?

Hi Karen,.

You will need to contact support by calling/chat for this request.

Contact the customer service

* Be sure to stay connected with your Adobe ID before accessing the link above *.

Kind regards

Sheena

Tags: Adobe

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