Things bounce around

I am running Windows 7.  The following problems seem to have started after I upgraded to Microsoft Office 2007 to 2010.

  1. After loading Microsoft Office 2010, I clicked on start, all programs and Microsoft Office.  That's when I first noticed problems.  Rather than to extend Microsoft Office on the list of all programs, the list of all programs bounced around about a second and didn't open or develop anything.  If I scroll down on the list of all programs, and then click XPS Viewer, the list has bounced around and open Windows Live Movie Maker.  Tried again and open the XPS Viewer.

  2. I grew up an image in Windows Photo Viewer, and then I tried to print it.  The printer has been updated the first printer in the list.  If I click on any other printer in the list, the list was bounced the first printer in the list.  I went to devices and printers and deleted the printer who was the first on the list.  Tried to choose another printer and it bounced to what was then the first printer in the list.  None of these early printers is the default printer.  I went back to the devices and printers and changed the default printer.  Tried again and same results.

  3. I opened Internet Explorer and click on tools and Internet Options.  I clicked on settings under browser history under the general tab.  I clicked on the history tab and days for which these pages are kept automatically begins to increase.  I came when he did more than 400.  I went back and he did the same thing.

  4. I clicked on show hidden icons and double clicked synaptic Pointing Device.  I then clicked on the pointer Options tab.  I moved the pointer speed, and it bounced to slow down.  I tried to pass that he returned to slow down.  The cursor now moves much slower when I move my mouse.

  5. I restarted in safe mode.  The problems have persisted.  I ran the Microsoft Safety Scanner.  Lot of stuff found.

Help

If the problem is always considered when it is started in Mode safe that could involve a hardware problem.

Try;

Msconfig, disable all startups, in Services, hide all the Services of MS, then reboot, accepting the commissioning of msg, see if the problem is still replicated

PS do all this with external equipment disconnected

If still a problem, restore msconfig and generally changes select Normal startup, restart.

Then visit your laptop to the support site and update drivers chipset and graphics, then retest

Tags: Windows

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    I connect everything and everyone that I get, I ask their name, and ask them to call me if we get disconnected. In two hours I'm trying to get help this morning I eventually call Dell more than 8 times. One of them told me before it disconnects / places awaiting me, "our software is.". Two of the 8 people who pulled swear me they help me and promise to call me if we're disconnected but never call back me. Another said to me earlier in the day, "we had problems with some of the parts of these machines. I have names for everyone, but they are not real half the time and you can never talk to them or even to find them. Two hours later, 8 disconnects and 5 times my story and enter all my information on the phone and listen to their music on hold, I now hate with a passion.  I get a CS Rep named Eric who says he will take my case and take responsibility for it.  He will order me a replacement. Erik assures me that he will be in charge of my case and I don't have to continue to talk to different people. I get the confirmation email saying he'll come within 10 working days.

    Usually 2-3 weeks of not having a working machine. Another day of shooting. I can't do any work for my clients and work piling up. Children begging me to buy a computer from anyone but Dell and just sell the following that they send me on Ebay. I feel that how can I do this to someone else? I don't know how the guarantee would transfer more and honestly, I feel like it would be dishonest to stick to a person with this problem.

    7/30 Computer replacement number 3. I try to remove the hard disk from broken replacement machine number 2, but one of the 5 screws to remove to get out the hard disk is stripped. A screw away from my life back. I call Dell.
    Customer Service-says his name is "Alex", I ask to be sent to a tech person to remove the screw. Waiting and the phone for an hour. Refused. I told me they don't do that. I need to go somewhere and pay me or mail back into the computer and they will then send me the back of the hard drive.
    Within 10 working days. I've now had my computer for more than 5 weeks. I pray you, they refuse. I take the hardware to the computer store and they use their tools extractor and may not leave the screw. They are trying. I love my local hardware store. Thank you True Value Hardware in Castro Valley, you guys are the best. They are like your time old corner store. They are actually in the middle of a neighborhood. They seem to have a bit of everything and generous in offering to help you when you have these weird problems. I'm going home and email Eric, my rep cs who promised that he would take responsibility for my case, and I ask him to help me please. Here's what he sent back 24 hours later.
    "I'm sorry, Madam, but I must inform you that I no longer work in the Department of the workstation. I have moved to another Department and no longer have my old cases, including yours. Your case will be given to a new owner if. I trust that they will be able to solve your problem. ».
    I just laugh at it. I'm at the point now where the only thing that will make me feel better is to publish my story and leave my honest comments everywhere on the internet. Dell will spend millions to get new customers and then they treat them like that. What is the problem with this company? I will become the person walking anti-dell in my personal life.
    A dark reminder of what can happen with Dell if you have any kind of problems. I have send an email 'Mary', who told me her name was Alex yesterday, but my follow-up e-mail is Mary. Now I ask a confirmation email whenever I talk to someone, but I only get these about 1 5 times. I learned to try to force them to send me an e-mail while I'm still on the phone. I beg you to help me. No response... never.
    I now know to call, nobody will help twice. Just wait for that if you buy a Dell computer. You never have a person who will help you in fact. They are all fired the ball and you can't get real names, extensions or anything like that.

    7/31 call CS Rep name is Karla. 1 hour. I make sure Karla is going to call me at the time where I'm getting hung up. She is wise and never put me on hold for the whole time we're talking about. She puts just the phone down instead. Seriously, I think that it is the ONLY way that Dell will not cut you. I feel hope, it may be actually trying to help me. I request this be dealt with in order to return the computer and recover the hard disk. I'm ready to box it upward, and then return to the UPS Store for the 4th time to regain a Dell computer. I ask him if they can speed up it somehow since I am now 5 weeks without a working computer.
    At this point, I do not expect anything. I kept telling them how I run an online business and can't do my job and have the year last of my life on this hard drive. Why bother? They don't care. No one took in charge the world this month as any other 8 that my CS Rep John 1, whose email I can't access even more and they wouldn't give it to me once again when I asked. Karla talking to several departments different and after a lot of time to hold (but not actually put on hold, thank God), she tells me that they will send a technician home to remove the screw. Seriously? Can you even believe this? I begged Mary/Alex yesterday and she was cold and unyielding, there is no way that would happen. I expressed my disbelief to Karla, who said only: I am pleased that help you, it will be 3-4 days for the service call? Much better than the 10 days that looks more like 3 weeks.

    Independent contractor for Dell Anthony released two days later and can't get out the screw.
    Now he almost 05:00 for Dell and I will not be able to get any aid again until Monday, this guy Brian tells me that I'm out of warranty before it bothers even to read my file. I tell him I'm on my replacement computer 3rd of them so I'm certainly not out of warranty. And to find my service ticket, he put me on hold and... Click, disconnected. Every time. Like clockwork.

    I call back review this brand-new and the rep, Josephine said I have to put you on hold... I Scream no, until it can do (and disconnect me again), and I beg him to put just the phone down.  She does and I have heard all the people on the phone, wow, who are strong and then after 5 minutes it goes silent... oh no, please please do not disconnect me once again... I have to just sit here and wait for the operator turns on and says: ' If you want to make a call, please hang up and try again. Wow, I truly memorized by high hanging on so many times by Dell and hear the interrupt message. Josephine, he said now the warranty is not displayed. Honestly at this point, I think I should write off the 2000.00 for this machine and forget it. I easily lost 10 times x billable hours and work during this period of not being able to do my job and on the phone trying to correct problems with Dell. Josephine treated the return of order, and I ask him how can I be sure that I will come back this hard drive? I don't trust them at all. I do not hang up until I get the email of its confirming everything. Also sincere to someone of you other sufferers as it there, don't let them put you on hold! Tell them to put just the phone down. It's the only way you will not be disconnected.

    Since I bought the first Dell Sept 2013, I do not have the use of my computer for 4 months. Up to half of the time since I placed the original order. As of today, I am looking at another 2 weeks until they send me back my hard drive. I do not have a usable computer to return to my work online.
    I was forced to recreate jobs and combine work better as I can for my clients. My email is an obsolete year now and I have no access to the programs and files on the hard drive that has a stripped screw.

    TO BE CONFIRMED...

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