ThinkPad Bluetooth Laser Mouse buttons stop working

My ThinkPad Bluetooth Laser Mouse is a great device, except that very often the buttons stop working; for example, I can click the close X at the top right of a window and nothing happens. I found that cross all possible button clicks, including failover of the scroll wheel, will get running again. My assessment is that the software Lenovo mouse Suite merges very often on the State of the mouse buttons; for example, software problem, not a hardware problem. Frequency is approximately 1 event in 20 hours of use. What must I do to get help?

Windows 7 x 64 with all updates

ThinkPad X 220 with built-in Bluetooth

Mouse Suite Lenovo: 6.47 (upgrade to 6,48)

UPDATE: just had to happen once again (still ongoing: 6,47). I tried a lot of things with the mouse and the only thing that solved the problem was to tilt the mouse wheel (first to the left then to the right).

UPDATE: I recently had the left and right tilt scroll wheel assigned to respectively backward and forward, and I don't remember having this problem before I did these assignments, so I changed both of these assignments to disabled to see if that makes a difference. I've also updated the Mouse Suite version 6.48 software.

For further investigation:

100% reproducible failure

When I opened Firefox 11.0 with only one tab, the window control icons (Minimize, Maximize, Close) would correctly highlight on mouseover and works correctly when you click on it. When I then open or switch to another tab, there was no highlight on mouseover and is no longer, they responded to clicks. Other actions of the mouse work properly, including the icons of window control in other apps I tested.

I uninstalled then reinstalled Firefox 11.0, define a new profile is empty, and the problem persisted. I checked for other reports of this problem in Firefox, and while I found a (very) few similar reports, I found that there was no evidence a general problem in Firefox.

Successful correction

I uninstalled ThinkPad Bluetooth Laser Mouse, mouse, Lenovo, ThinkPad UltraNav Utility, ThinkPad UltraNav Driver and rebooted, installed just the TrackPoint with the Microsoft Compatible PS/2 driver, and the problem does not recur. I think only installed two UltraNav packages with system update, then the Lenovo ThinkPad Bluetooth Laser Mouse with mouse Suite, and the problem still does not happen. It continues to operate correctly.

My assessment

My assessment is that something subtle had screwed up in Lenovo UltraNav and/or mouse Suite, which has been fixed by uninstalling and then reinstalling everything. I don't think that there is a problem in Firefox.

Tags: Lenovo Products

Similar Questions

  • interference? 2 thinkpad bluetooth laser mouse 2 thinkpads

    Hello

    my girlfriend has the thinkpad bluetooth laser mouse and she likes it

    I also want to find the mouse, but was enthralled will it be interfernce when we work side by side?

    We have thinkpads and all have two mouse BT

    each mouse will be Calera on one device at a time, so there should not be problems.

    just don't confuse your mouse as you order the other cursor.

  • x 220 Tablet thinkpad & thinkpad bluetooth laser mouse

    I recently got a thinkpad x 220 Tablet and I ordered a thinkpad bluetooth laser mouse with it. the mouse came with an installation cd but my Tablet isn't a cd inside player. Ive looked online for the mouse drivers, but were unsuccessful. for any help or suggestion would be greatly appreciated.

    TRY THIS ONE http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67201

  • Middle Mouse Button stops working

    On Ubuntu LTS and Firefox 39.0 14.04. In the latest version, my middle mouse button worked, if there were times where I had to click in different places on the link so he can accept the click and open the link in a new tab. There are two versions, I had no such problem. With this version, 39.0, my Center button will not open the link in a new tab, I'm at RMC on the link and choose 'Open link in a new tab. In my config, mouse for these last options are set to True:
    Browser.Tabs.opentabfor.MiddleClick; true
    middlemouse. Paste; false
    middlemouse.contentLoadURL; true
    middlemouse.openNewWindow; true
    duplicatethistab. Link.MiddleClick.open_in_duplicate_tab; true
    duplicatethistab.bfhistory.MiddleClick.open_in_duplicate_tab; true

    Initially a couple of them are false and I changed the true, but it still doesn't work.
    Suggestions will be greatly appreciated.

    Note that duplicatethistab prefs used by the extension to duplicate this tab, so it is possible that this extension is causing the problem.
    Note that this extension is no longer maintained by its developer.

  • Re: Satellite T130-15F left and right mouse buttons both work as right click

    We have a Toshiba Satellite Pro T130-15F which presents a strange problem when any user logs on to the laptop and they try and use the left button of the mouse on the laptop it works like the right mouse button, if the laptop is not a left mouse button to work as a left and right work as right button.

    I tried to rebuild the laptop several times I tried also to restore the bios default settings, I would be very grateful if anyone has any ideas on this.

    Thank you

    Peter

    > When a user logs on to the laptop and they try and use the left button of the mouse on the laptop it works like the right mouse button.

    You can connect the usb mouse to check how it will act? If the usb mouse works properly, it may be malfunction of touchpad.

  • new tab button stop working

    Since yesterday the new tab button stop working. I tried clicking on the + as usual but nothing happens. It lights up blue when I click but nothing else. So, I tried via file, new tab but also Ctrl + t.
    I tried to restart and update too.

    The Ask toolbar is originally only in versions of Firefox 3.6.13 +. Uninstall this extension.

    There are a few places to check for the Ask toolbar:

  • Satellite C660 - the mouse pointer stops working when you start program

    Some features:
    Toshiba Satellite C660-1r1
    Windows 7 sp1
    Avast Antivirus (free version)

    Problem:
    When I start a program (for example. Sonos controller) on my laptop my mouse pointer stops working. It does not happen with all programs! When I go into Device Manager, my synaptic touchpad and my hid mouse is working also. When I press ctrl - alt - del, the pointer can move again, but when I come back it stops again. I have a work around is not a solution

    When I disconnect my windows account and log in again, it will solve the problem. When I start a program again the pointer will freeze up again.
    I did a complete system of virusscan and a pre start virusscan and my laptop is virus-free.
    I uninstalled the mouse and in drivers reinstalled synaptics them but that has not worked. I added a new account windows but that did not work.
    By pressing the keycombo FN + F9 has no effect.
    I am somehow at the end of my ideas...

    Can anyone help!

    When I start a program (for example. Sonos controller) on my laptop my mouse pointer stops working. It does not happen with all programs!

    This problem happens using the touchpad only or have you noticed the freezing of cursor using the external USB mouse too?

    What is the notebooks touchpad works properly without loading and using this 3rd party software?
    For example, work the touchpad with Microsoft office (Word, Excel, etc.) or navigation in internet by using IE or Chrome?

    My guess is that the pre-installed 3rd application part could affect the functionality of the touchpad.

  • Satellite L300-1AQ - Bluetooth tray application has stopped working

    When I put my laptop it comes up with an error that says:

    * bluetooth tray application has stopped working *.

    A problem has caused the problem to stop working correctly.
    Windows will close the program and notify you if a solution is available.

    Anyone who has a solution?

    The laptop is a Satellite L300 - 1AQ
    Didn't it monthly!

    Please help, thanks

    XX

    Hello

    Have you tried to reinstall the battery Toshiba BT?

    Usually, this will help you get rid of this error message.
    Here you can download the new BT stack:
    http://APS2.toshiba-tro.de/Bluetooth/

    First remove the old BT of the system software and after restarting again install the BT downloaded from the Toshiba BT page.

    Good bye

  • Satellite A300 - 15K - 2 media buttons stopped working

    Hello.

    I have a problem, the first 2 of my multimedia buttons stopped working...
    I tried to uninstall several times but it didn't help.

    I also have nothing to choose in the list in

    Toshiba Assist-> optimize-> Toshiba Button Support.

    I need help. (there were 2 posts before).

    Hello guys

    Can you please stop crying here, and perhaps tell us what the problem is here?

    Expensive J3... what you are writing about. What operating system do you use? What drivers? What kind of error?
    Multimedia keys are not controlled by drivers. What is - that you already tried?

    Hay metalbullet, the same questions for you - what order, what OS? Sorry, but you didn't offer any relevant information.

    Have you tried with this VAP suggested by Akuma?

  • 2.4 GHz HP wireless optical mouse has stopped working

    My wireless mouse has stopped working. I use it on a laptop Windows 8. I used this mouse wireless with this computer for almost a year. All of a sudden it just stopped working. I changed the batteries, so it wasn't the problem. I have uninstalled and reinstalled software and that did not work. Is there anything else I can try before I buy a new mouse? Product # is WT564A.  The model # is FHA-3510. The S/N IS CN1 [personal information]. Product #, model # and s/n is not the computer mouse. Any help would be greatly appreciated.

    Hey there eunash,

    I found three links that could help you, please take a look and try some of the steps:

    Keyboard and wireless mouse troubleshooting

    Mouse, touchpad and keyboard with Windows problems

    .. .and finally, check out the Merita post on this thread, they had some good ideas while explaining what might be going on: http://h30434.www3.hp.com/t5/Other-HP-Consumer-Products-and-Technologies/HP-FHA-3510-mouse-trouble/m-p/2666383/highlight/true#M10473

  • sMy Microsoft UDB wireless mouse has stopped working. Can it be repaired or is it just did.

    My Microsoft 3000 wireless optical USB mouse has stopped working.  Can it be repaired or is it just did.

    Hello

    -Don't you make changes to your computer because of which the question began?

    I would recommend that you follow the steps in this article and see if they help.

    Troubleshoot the incidents of the response to the mouse or wireless keyboard

  • My touchpad on my laptop and my mouse suddenly stop working.

    My touchpad on my laptop and my mouse suddenly stop working.  The cursor just sits there in the center of the screen.  Device Manager indicates that they are working.  I tried to remove the drivers and reinstall them without a bit of luck.   Help

    Hi Zippy,

    I suggest that you try to do a restore of the system, here a guide with Visual effects.
    See you soon ~
  • HP touchsmart IQ775 Wireless mouse has stopped working.

    Wireless mouse has stopped working. I have a HP Touchsmart IQ775 so I can touch the screen to navigate. did a restore of the system in SafeMode this morning and everything works fine now, but of course, it happens again. Last week, the computer did an update to quicktime which disabled, so I had to completely uninstall quicktime and the mouse immediately worked. looked but could not find that whatever this is updated overnight to re - train the problem this morning. However, the system closed and said 'power system failure driver' cannot know how to fix this, all say updated mouse drivers. is associated it with? This not computer savvy, usually google problems on my ipod touch and looking and staring at me but were not able to understand this. Thanks for all the tips

    Hello

    HP also has their own update so he could be there?

    I would stop automatic driver updates, because they are often older certified and MS is far behind.

    If you update the drivers manually, then it's a good idea to disable the facilities of driver in the Windows updates,
    This leaves ONE of Windows updates, but it will not install the drivers who are generally older and cause
    questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
    manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx
    ------------------------------------------------------

    This, to erase corruption and missing/damaged file system repair or replacement.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Try to run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------

    Also check with HP support and forums.

    HP support
    http://welcome.HP.com/country/us/en/support.html

    Contact HP
    http://welcome.HP.com/country/us/en/contact_us.html

    HP forums
    http://h30434.www3.HP.com/PSG/

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

  • USB mouse & keyboard stop working after the upgrade of Intel generic drivers drivers!

    Original Post: USB mouse & keyboard stop working after upgrade to generic drivers

    After you install Windows, the Generic USB controller drivers are installed. My mouse & keyboard as planned work & that are each recognized as "compatible mouse/keyboard HID."

    After I installed the Intel drivers for root USB controller, the mouse & keyboard stop working and are classified as unknown. Shortly after, they are considered HP USB Optical Mouse & HP USB Standard keyboard, however the drivers never properly install and they remain under unknown devices with a yellow exclamation point.

    I have searched high & low for these device drivers, they do not exist. I installed the drivers for all of the materials appearing on the site of the seller. This has happened on several computers, laptops and desktop computers.

    I've done all the troubleshooting I can think. Uninstalled all the controllers/USB hubs & restarted. Switched USB ports, I tried new mouse & keyboard, wanted Windows updates.

    The only way I can make it work is if I use the generic Windows drivers, who then recognized the mouse & KB "HID compliant". It seems that if I install Intel drivers, it recognizes the mouse & keyboard more in detail and he wants specific drivers to continue.

    Any help / suggestions would be greatly appreciated.

    Thanks for the reply.

    Because your computer is on a domain network, it would be better to be posted on the TECHNET forums. They are experts in your field of investigation and would be in a better position to answer your concerns.

    https://social.technet.Microsoft.com/forums/en-us/home?Forum=w8itprogeneral&filter=AllTypes&sort=lastpostdesc

    In the future if you have problems with Windows. Not to contact us. We will be happy to help you.

  • My wireless mouse just stopped working. I can still use the mousepad however. I changed the batteries does not. Then I tried another mouse wireless, and it didn't work either.

    My wireless mouse just stopped working.  I can still use the mousepad however.  I changed the batteries does not.  Then I tried another mouse wireless, and it didn't work either.  What can I do next?

    Buy an inexpensive wired USB mouse for less than $5 and see if it works.  As far as I'm concerned wireless mice are more trouble than they are worth.  YMMV :-)

    Good luck.

Maybe you are looking for