Computer does not start after power surge

My laptop is not able to restart after a cocoralie energy cut. Safe mode request a CD of Installation, but I don't have it. I have just my product key of Windows Vista Home Premium OEM law. What can I do?  I tried to get help from the Microsoft page, but they ask a number of identification, all I have my product key, but seems it is not the same... Help!  I fear for my files.

If vista was preinstalled, you are not free Support Ms.

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Try this remedy:

Restore point:

Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

Try a restore of the system once, to choose a Restore Point prior to your problem...

Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

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If restore work not and you do not have a Vista DVD from Microsoft, do a repair disc to do a Startup Repair:

Download the ISO on the link provided and make a record of repair time it starts.

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu.

When you have changed that, insert the Bootable disk you did in the drive and reboot.

http://www.bleepingcomputer.com/tutorials/tutorial148.html

Link above shows what the process looks like and a manual, it load the repair options.

NeoSmart containing the content of the Windows Vista DVD 'Recovery Centre', as we refer to him. It cannot be used to install or reinstall Windows Vista, and is just a Windows PE interface to recovering your PC. Technically, we could re-create this installation with downloadable media media freely from Microsoft (namely the Microsoft WAIK, several gigabyte download); but it is pretty darn decent of Microsoft to present Windows users who might not be able to create such a thing on their own.

Read all the info on the website on how to create and use:

http://NeoSmart.net/blog/2008/Windows-Vista-recovery-disc-download/

ISO Burner:http://www.snapfiles.com/get/active-isoburner.html

It's a very good Vista startup repair disk.

You can do a system restart tool, system, etc it restore.

It is NOT a disc of resettlement.

And the 32-bit is what normally comes on a computer, unless 64-bit.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Data recovery:

1. slave of your hard drive in another computer and read/save your data out there.

2. put your Hard drive in a USB hard drive case, plug it into another computer and read/save from there.

3 Alternatively, use Knoppix Live CD to recover data:

http://www.Knopper.NET/Knoppix/index-en.html

Download/save the file Knoppix Live CD ISO above.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

http://isorecorder.alexfeinman.com/isorecorder.htm

Download the Vista software from the link above.

After installing above ISO burning software, right click on the Knoppix ISO file > copy the Image to a CD.

Knoppix is not installed on your PC; use only the resources of your PC, RAM, graphics etc.

Change the boot order in YOUR computer/laptop to the CD/DVD Drive 1st in the boot order.

Plug a Flash Drive/Memory Stick, BOOT with the Live CD, and you should be able to read the hard drive.

When the desktop loads, you will see at least two drive hard icons on the desktop (one for your hard drive) and one for the USB key.

Click on the icons of hard drive to open and to understand which drive is which.

Click the icon for the USB drive and click on "Actions > Change the read/write mode" so you can write to disk (it is read-only by default for security reasons).

Now to find the files you want to back up, just drag and drop them on the USB. When you're done, shut down the system and remove the USB key.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Vista recovery media obtain and/or use the Partition Recovery Vista on your computer to the factory settings .

There is no Vista free download legal available.

Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.

Normally, they do this for a cost of $ small.

In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.

See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.

Normally, you have to press F10 or F11 at startup to start the recovery process...

Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.

Also ask them if it is possible to do the recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.

They will tell you how to do this.

Every computer manufacturer has their own way of making recovery disk/s.

Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.

There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.

If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):

Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.

At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu

http://support.Microsoft.com/default.aspx/KB/918884

MS advice on the conduct of clean install.

http://www.theeldergeekvista.com/vista_clean_installation.htm

A tutorial on the use of a clean install

http://www.winsupersite.com/showcase/winvista_install_03.asp

Super Guide Windows Vista Installation

After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.

Save all data, because it will be lost during a clean installation.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

http://support.Microsoft.com/default.aspx/KB/326246

'How to replace Microsoft software or hardware, order service packs and upgrades, and replace product manuals'

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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