Thunderbird does not password on the new computer

I just got a new computer and responsible for Thunderbird. It is not recognize my user name or password... I asked this info sent me and also asked to reset the password but I do not receive e-mails from Mozilla with this info. I have Thunderbird 2 other computers, but for some reason, this new one doesn't let me log on.

They have nothing to do with the other.
If you need to reset your work of password by email with your provider.

Tags: Thunderbird

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