Time Capsule/Motorola Surfboard/TWC

Similar Questions

• Need help to set up Time Capsule with surfboard SBG6580... wifi or extender?

  I just got my Time Capsule and trying to figure out if I should use as my wifi router, or keep my SBG6580 active and e TC allows to extend my warranty.

  Any recommendations?

  In addition, how? Online instructions do not seem to be very clear.

  Thank you!

  I will always recommend to use your Time Capsule as a router, it will be much easier to access and manipulate, unless really, you need to report more coverage.

• How can I configure Time Capsule 3 to and Motorola NVG589 to access the Time Capsule backup drive?

  I have ATT Uverse service and am ok with the performance of the WiFi of the NVG589. I want to configure my Time Capsule 3 to extend the network and be able to access the drive for backups Time Machine. I think I am following the steps in Airport utility, but once installation is complete I can find is no longer the time Capsule.

  I want to configure my Time Capsule 3 to extend the network

  The time Capsule cannot "extend" the network Uverse using a wireless connection, if that's maybe what you're trying to do. The time Capsule can only wireless "extend" the signal of another router from Apple.

  The Capsule can be configured to extend the network to Uverse if it is connected permanently... anytime... to the Uverse router using a connection through wired Ethernet cable.

  Please specify on what you're trying to accomplish, so that we can provide the correct steps.

• TWC Modem/Router-with Apple Time Capsule extreme

  Can someone find me on this configuration?

  I'm trying to improve the coverage of the WiFi in my house and I'm trying to do so via an ethernet connection to two Capsules of time separate Apple.  One is an airport Time Capsule 802.11n (3rd generation/Firmware 7.6.4) and the other is a Time Capsule 802.11ac Airport (7.73 firmware).

  I have a Time Warner cable wireless modem/router (Arris 860 has TG1672G). The configuration in the network for NAT settings is "RoutedWithNAT". I'm going out this modem/router via a ZyXel AV2000 HomePlug AV2 Powerline Gigabit Pass-Thru 2-port Ethernet Adapter (I have no ethernet strung in this particular room) in the AC of the Apple Time Capsule 802.11.  The configuration for that Time Capsule is Mode/Off/network wireless and network /Router Mode / Off (Bridge Mode).  The other Time Capsule has the same configuration.

  That is the question... is the right way to get faster WiFi?  I realize by using the Homeplug may not help my cause, but I have to guess that it is faster to go wireless two correct time Capsules?

  The issue I'm having is that it's slow and I can't understand why.

  Thank you for the kind words.

  I wanted to add a few things to this post...

  I tested out the ZyXel ethernet to my MacBook Pro and ran a Speedtest.  He retired.  Very fast.

  Here are the screenshots of my two time Capsules config and my modem/router from Time Warner.

  

  

  

  In the meantime, here is the speed I get via radio... pretty dismal.

  

• Port Forwarding airport 6.3.2 utility Airport Time Capsule model A1409

  Some friends and I have tried to reach an audience subscribed to the server, which requires specific ports to be opened to allow friends to see your created server and join your created server.  To try to reach these servers that we receive messages indicating that the server in #. ##. ##. #: 27015 does not.  This IP address that appears in the message is actually our address public router (modem), but the Apple software uses with its base stations does not the entrance to this IP address public opening of ports and allows only private IP addresses equipment connected to the WiFi set up in your home network.

  We have all tried to open this port 27015 using our Airport 6.3.2 utility software but when we check this port using network utility, it does not show this port as open, so our port logon attempt has failed.

  One of us used a WiFi network provided through Motorola SURFboard SB6121 DOCSIS® modem cable connected to our Apple's Time Capsule 2 TB model A1409 airport.  Use of the Airport utility application on an iMac, we tried to open several ports required specified by different sites for this server in the work and friends to be able to see my server.

  However, when you attempt to open ports, only WiFi IP camera is allowed, such as 10.0.1.2 and not the IP that claims server is unresponsive, which is the IP address for the public router (Motorola Modem) of #. ##. ##. ##.

  We all visited www.portforward.com for suggestions but this site is outdated regarding the latest software from Apple wireless stations.  It seems that Apple does not provide an operational means to open all ports using this time Capsule which actually work and make every effort to get to our computer via airport base station is blocked by the base station.

  The formal question is this: since Apple Wireless/WiFi network has "private" IP for each device connected to the network, how servers join we create outside the home on systems to which we have subscribed and we open the required ports so that we can see?  This server is looking at the public IP address and port (#. #. #. #: 27015) and claiming that it cannot get through this port.  How to open this port so we can use these servers as they are scheduled/planned by the merchant site that we use?

  Thank you

  J

  The basic information about the opening of port are here.

  Airport - Port Mapping Basics using v6.x AirPort Utility

  One of us used a WiFi network provided through Motorola SURFboard SB6121 DOCSIS® modem cable connected to our Apple's Time Capsule 2 TB model A1409 airport.

  The SB6121 is a known issue with Apple routers. Although most of the problems exist with products of next generation, AC AE and TC version, the latest firmware of the previous Gen, 7.6.4 may also have problems...

  I highly recommend that downgrade you the firmware to 7.6.1

  There should be no need to map the ports of a server hosted outside your network... so I'm having a problem reading your post... this server hosted within your network or outside it? Cannot open ports to a hosted server on the outside and it is simply useless to.

  If the firmware downgraded on the TC does not work... I think you have routing problems and the best solution is a cheap substitute for router... cheap... for example a WR1043ND v2 or v3 works perfectly. You can load the better firmware which will also give you better control... < $ 50.

• Time Capsule router problems

  Recently, my wireless network has had problems.  He became more and more slow.  My devices connect without problems and the signal is full but it takes significantly more time to do something about it.  My iMac doesn't seem to have problems but are my other devices (phone, Tablet, PS3, PS4).  Netflix is essentially very bad because it keeps buffering every 30 seconds and I have to run PS4 upgrades must run all night because they take 8 + hours to download.  I had questions about 5-6 months, which I was able to correct by closing all the way down, 20 minute wait and then turn the modem, the router, and then the computer.  I tried again twice, but he don't seem to have any effect.

  My modem is a Motorola Surfboard SB6141.

  My router is a time capsule, model A1409.

  iMac is a model 27 inch late 2009 10.10.5 running.

  The capsule is connected directly to the modem via Ethernet.  All other devices are connected to the wireless network.  Any advice would be greatly appreciated.

  Thank you!

  Something directly connect to the modem by ethernet. And do a test to see if download and shipping limits are together and working properly.

  You must turn off the modem at each change of customer... 5 minutes is probably enough, but this can take up to 15 minutes.

  If you have good speed then when you put the back... TC test via ethernet to TB... once again, you should get almost the same download and upload speeds as the test to the direct modem.

  Now, test your wireless... you say that the iMac has no problem... so please give us the numbers... It is difficult to work from vague descriptions...

  Then, I need to know the connection speeds and all possible information. Run diagnostics on the computer wireless.

  You should also do a factory reset full of the TC and reconfigure it as follows.

  Start from a factory reset. No files are lost on the drive hard in doing so.

  Universal factory reset

  Turning off the TC... That is, remove the power supply cord or the power at the wall outlet, wait 10 seconds... Hold the reset button... be nice... Turn on always even now in reset... and keep holding in for another 10 seconds. You may need assistance because it is difficult to hold in reset and power on. It will show the success quickly flashing led front. Release reset... and wait a few minutes for the TC to reset and return with the factory settings. If the front LED flashes quickly you missed and simply try again. The reset is quite fragile in these... Press the key while it is just click away and not more... I've seen people bend lever or even break. I use a toothpick as a tool.

  NB. None of your files on the hard drive of the TC are removed... This simply clears the settings of the router of the TC.

  The installer the TC.

  And then redo the configuration of the computer with the Mavericks - Yosemite - ElCapo. (MYELCAP)

  1. the use of very short names... NO APPLE RECOMMENDED names. Without the space and pure alphanumeric characters.

  for example TCgen5 for the base station and the name of the TCwifi wireless.

  If the problem is using wireless TC24ghz and TC5ghz with fixed channels as it also seems to help stop the nonsense. But it can be tried in the second round. IE, plan on a first and second series of changes to fix this... If all goes well... I note other steps can you tour2.

  2. use all passwords also consistent with 1. but maybe a little longer. IE 8 and 20 characters of mixed cases and numbers... no alphanumeric non-caracteres.

  3. If the TC is router, you can ignore this point. It is only a problem when the TC is bridged.

  If ensure that the TC is always the same IP address... you will need to do this on the main router using a dhcp reservation... or a bit more complex setup by using the static IP address in the TC. But it's important for deriving from intellectual property in all directions when MYELCAP do not remember his name for 5 min after a reboot done for poor network management.

  4. check that your share on the computer name does not change... Make sure that it is also in line with the above... short without space and pure alphanumeric... but this change will mess up your TM backup... so be prepared to make a new, full backup. Sorry... keep this one for the second round, if you want to avoid a new backup.

  5 attach the TC disc into the computer manually.

  In Finder, go, connect to the server in the main menu,

  Type in SMB://192.168.0.254 (or whatever ip of TC is that you made static. It's a default router 10.0.1.1 and I encourage people to stick with it unless you know what you're doing).

  You can use the name... SMB://TCgen5.local where you replace TCgen5 with your name of TC... local is the default domain of the TC and does not change.

  However the names are not so easy as... the IP address nor reliable. They are not at least not in Yosemite. The field can also be a problem if you are not clogged or wireless directly to the Treasury Board.

  6. ensure that IPv6 is set to link-local only in the computer. For example wireless open network, wireless and Advanced preferences / TCP/IP... and the difficulty of IPv6. link-local only. Do the same for the ethernet if you use it.

  It is a lot more jiggery pokery, you can try, but the above is a good start... If you still find not reliable... don't be surprised.

  You may need to do more work on the computer itself. for example, to reset the NVRAM/PRAM/SMC... helped some people. A clean installation of the operating system is also useful if you update installed.

• Having WiFi problems could be Time Capsule

  I have an Arris 6190 modum, but I have the old model of the time Capsule that I use for my main router as well as two airports hard apple wired connected. Comcast came out, and they suggested that the old time Capsule could be the problem. Have not disappeared even though the storage on the older, therefore hoped not to buy a new. Someone at - it experience with this? Would also need to buy new airports as well?  Thank you.

  What exact model is your 'old' Time Capsule?

  However, you should be aware that there are several posts here in communities of Apple support about Arris/Motorola SB61XX-series modems with 802.11n base stations or 802.11ac airport. This is not bad in itself, but they do not seem to 'play nice' together. The most common symptoms reported are slow data transfer rates and inconsistent Internet connectivity.

  If this is the case for you, the basic option is to replace one or the other. Depending on how old your Time Capsule is, it may be due for a replacement.

• Airport time capsule as extender

  can I use my time capsule to extend the network wireless in my house? I have time warner cable modem wireless running right now.

  You do not indicate if the time Capsule will be connected to the Time Warner modem/router using a wired Ethernet connection or connect wirelessly only, therefore the best answer we could provide to your question is 'yes' and 'no'.

  Yes, if the Capsule will connect to TWC modem/router using a wired Ethernet cable connection, permanently.

  No, if you ask if the time Capsule can extend wireless signal from the modem/router to TWC.

• Apple Time Capsule "unexpected error".

  I did have slow speeds on my network lately and checked with Comcast to see if it was their end. They assured me that it wasn't, so I decided to do a reset on my router from Apple and see if that helped. I did a full factory reset with plans to start over. Now however I am not able to configure my Airport.

  I tried on my iPhone, iPad and Mac. All devices are completely up-to-date. IPad and iPhone, I can only find the configuration in the menu wifi, airport did not appear to me in the iOS version of airport road. On Mac, I find the time Capsule Airport Airport utility (under "other Wifi devices") and can scroll through the complete Assembly (name, password, etc.), but when it happens at the end it begins "Looking for"(insert network name)"" and times out after 4 minutes with "unexpected error. Please Try Again ".

  The strange thing is before I try to configure the router I can see in my WiFi menu and I am able to use the internet very well, but it is not guaranteed and not configured.

  I have tried what seems like all combinations of the implementation without success. Time Capsule airport had a recent firmware update probably two months ago. Not sure if this affects what it is.

  Search for answers until I try to buy a new router. But it doesn't seem like the Time Capsule is broken, just something odd current. I already used this same configuration for more than 9 months with little or no question. I feel like I tried something! Would like answers. He likes guys.

  Data sheet:

  Time Capsule 1 TB Model #A1355

  Modem: ARRIS DOCSIS 3.0 SB6141 SURFboard

  MacBook Pro with El Capitan

  iPad 2 Air with iOS10

  iPhone 6 s with last iOS9

  Example of installation.

  

  When everything has failed, you can configure the Capsule manually without having to use configuration of 'sorcerer' Apple...... but the process can be a bit complicated.

  Need to connect your MacBook Pro to the time Capsule using an Ethernet cable for installation. If your MacBook Pro doesn't have an Ethernet port, you will need to use an adapter Thunderbolt to Ethernet... one point really handy to have around, if you have not already. More info here:

  Maid in Gigabit Ethernet Adapter - Apple

  Please advise on the possibility of trying to use Ethernet for configuration... and whether or not you are able to use this option.  No guarantee that it will work for you, but it has worked for me several times during the normal installation translates into repeated errors.

• Time capsule does not connect to the Internet! Help!

  I bought my own personal modem (surfboard SB6121) and activated with Comcast. I connect to my modem via an Ethernet cable and it works perfectly. But when I connect the modem to time capsule, I can't connect to the internet. I have already restored it and still nothing. The light blinks orange and 2 notification messages I get are no internet connection and no DNS server.

  anything else I can do?

  Apple routers have known problems with some modems... which you have chosen the second worst... SB6141 is most noted as problematic, followed closely by SB6121.

  The question is the more remarkable with the airports of model AC... If TC or AE.

  The perhaps impossible question of fixing...

  First of all turned off, looks that you can not be Exchange to the customer or to the router modem correctly.

  When swap you from a computer directly connected to the TC you MUST turn off the modem for about 15-20 min... you do this?

  Otherwise, it's what it takes...

  If you have already done this... Sorry it is simply the question of compatibility and will not work.

  Are you IPv6 zone you define IPv6 properly...

  See http://mydeviceinfo.xfinity.com/download.php?file_id=35

• Time Capsule or airport repeatedly loss of internet connection

  Greetings,

  Last month, I had a problem with my Apple Time Capsule and my cable company router intermittently lose Internet several times a day between.  This has happened several times a day.  My Time Capsule, Airport utility would show a 'green' status, but the status of 'Internet' is yellow.  It would resolve itself after several minutes, or if I rebooted the time Capsule.

  I did some troubleshooting and here's what I've been able to determine:

  • My internet business is the spectre of the Charter, and I use a Modem Arris.  The lights on the modem showed upstream internet connection was good, and technical support of the Charter stated that it was not a problem between the servers and the modem.  So, this seems to be a problem with the connection between the modem and the time Capsule.
  • Digging in the settings of the time Capsule, I noted that at one point defaults under the utility Airport-> Internet-> Internet Options-> "Configure IPv6" on the Time Capsule has changed its 'Link-Local only' to 'automatically '.  I am not sure when this change happened, but maybe with Time Capsule 7.7.3, firmware which I installed it right around the time the problems started.
  • I changed the IPv6 of Time Capsule settings go back to the "link-Local only" and since then have not lost to the Internet once

  So it seems to be an incompatibility between the IPv6 to my ISP configuration and configure IPv6 'automatically' on the Apple Time Capsule.  At this point the IPv4 and IPv6 protocols are still supported in the internet, but once IPv4 disappears at some point in the future I'll have to change the settings.  I hope that by then an update of the firmware from Apple or the modem from my ISP will fix this incompatibility.

  Hope this is useful to someone else!

  There is a document with settings for routers airport Apple on IPv6 with Comcast... I know that it works with TWC and it will probably also work with the Charter.

  http://mydeviceinfo.Xfinity.com/download.php?file_id=35

  There will be problems with dentition with IPv6 for awhile... Cox is the principal who is problematic at the moment and there are a number of positions that have also recommended parameters.

  IPv6 can also work if you use IPv4 dns servers of google... So the same instructions as the above document, but just simply replace the ISP DNS with values of google.

  Your Arris modem can also be a problem... We have noted problems with the model AC AE and TC WAN port with a number of modems... It's completely outside the issue of IPv6.

• Time Capsule guard disconnect from the Internet

  I'm having a problem with my internet, and I'm running out of things to try. I've got the most recent Time Capsule with connection ca.

  I have replaced the cable modem and have removed my extender. Always get disconnected every 12 hours or more. I can still access my local network, just the internet disconnects. I did a hard reset and replaced the cables. Unable to connect WiFi devices. What are my options?

  Unfortunately, we do not have much in terms of specific details that would help us to try to understand what the real issue here might be... the things you may already have... but did not mention in your message.

  You connect your computer directly to the modem a few days see if Internet connection "holds" that way... or... If Internet disconnection problems still continue during the period of "test"?

  Have you had a technician from your Internet Service Provider (ISP), come out to your home to inspect all cables and connectors associated with the Internet line?

  What is the number and the model of the modem?  We ask this question because there are a few compatibility problems between the series SB-Motorola/Arris modems and the newer 802.11ac models of AirPort Extreme and Time Capsule from the airport.

  Who is your ISP?  Most of the suppliers are in the current process of implementation of a new type of Internet connection called IPv6 in their current systems, requiring updates and changes on the system that are supposed to happen during the night gently... but sometimes cause a loss of Internet connection in the process. IPv6 implementation goes relatively smoothly for most suppliers, except a major player in particular who asks various questions documented with current Apple routers.

  Finally, there was some problems power stability on newer routers AirPort, causing a momentary intermittent loss of power resulting in an interruption of the connection when the airport restarts automatically. This question is very difficult to catch, because it happens very quickly and it must almost be watching time to know that it took place at the airport.  If everything else goes out, it may be the router from the airport that needs to be replaced. I personally had this problem, and the only solution was to replace the AirPort base station.

• SB6141 and Time Capsule works best not Modem?

  I bought an ARRIS / Motorola SB6141 modem yesterday, unfortunately without checking here first of all support and as much I having trouble to get a SB6141 and Time Capsule to cooperate.  The modem works fine with a hard line, but when I plugged in my Time Capsule for the modem I got the dreaded flashing yellow on the TC light. Three hours of reading posts here (and elsewhere) and troubleshooting later and I am still at a loss. Rather than the fight over trying to get the SB6141 to work, I would rather just buy a modem that works (at least mostly) with the TC. I am in the area of Chicago on Comcast. List of approved here modems. Please let me know if you have found a good modem to use with time Capsule. Thanks for any help!

  Additional details - I bought time Capsule 2 TB in March this year and it's all so far (ongoing enforcement, I think, 7.7.3)

  Not on Comcast, but the use of two modems in rotation.

  Zoom 5341J and Netgear CMD31T, who all have both been impeccable since they went into service almost 2 years ago.

• Time Capsule loses connection to the internet every day

  I have a time Capsule airport of 5th generation TB 3 (802.11 AC, A1470).  For the past year, I lost the connection Wireless to the internet once a week or more.  In recent weeks, he has taken place more frequently and often now also 3 - 4 times / day.  During the internet cut, the light on the Time Capsule still green watch, but none of my devices are able to get to the wireless (3 iPhones, iPod Touch, iMac and 2 MacBook Air, Bose Speaker).   I can restore internet connectivity by cutting and then by restarting the power of the time Capsule.    All phones and computers are running the latest software updates.  Airport Time Capsule is running 7.7.3

  We do not know if you have a service provider problem, a problem of modem or a matter of Time Capsule.

  Provider number... check with your service provider to ask them if they are experiencing loss of momentary service due to new installations of equipment on their service. They will most certainly say that their service was perfect and the problem lies elsewhere, but it does not hurt to check.

  Modem question... If the modem loses its connection to the service from the provider, even just for a moment, then the Internet will go down and the time Capsule which landed.  Unfortunately, there is no easy way to test the modem.  All you can do is connect a computer directly to the modem for a few days and check the connection from time to time to see if it fell.

  If so, this indicates that you that you might have a problem with the son of Internet that come into your home to the wall outlet, if you do not want your provider to send a technician to check and test the line to come in your House.

  If the wiring checked out OK, then you may have a problem of modem and the modem will probably be replaced... regardless of his age. If the modem is more than 4-5 years old, then it really must be replaced at this point.

  If you have not replaced the Ethernet cable from the modem in a few years, it would be a great time to do this.  There are some modems that just don't get along well with Apple routers... Motorola 6121 SB, SB 6141 and SB 6183 come to mind.  What is the number and model of your modem?

  Matter of Time Capsule... If there is no connection drops during your modem 2-3 days 'test' with a computer connected directly to the modem, then the time Capsule becomes the suspect.  About everything you can do in this case is to reset the device back to the default and then put settings in place again to see if this will help the issue. If you don't want to do it... and you have an Apple Store close to home... you can take the time Capsule to them and make them run tests on the Time Capsule.

  As you can imagine, 99 times out of 100, no problem you will find when you take the Capsule in the Apple Store because the drops intermittent are by far the most difficult problem to resolve.

• Time Capsule airport

  I upgraded my iMac OS to 10.12 Sierra... now my Air Port Time Capsules disappear from airport... utility that makes printers network unreachable... that makes the document recovery automatic does not work... which makes backups Time Machine can't not... which makes me irritable.

  Any help?

  Writing an effective question of communities to Support Apple - https://discussions.apple.com/docs/DOC-5931