TMS Jabber for Telepresence

Similar Questions

• Jabber for telepresence (MAC OS)

  I was asked to rollouot the Jabber telepresence (MAC OS). I took all the Jabber for telepresence (Windows) However, I'm not familiar with the version of MAC OS.

  I looked for MAC OS user's guide, however it does not show where to enter the settings for the internal and external parameters.

  If someone has installed the version of MAC OS before and are there special models which must be addedd inot models in MSDS

  If you are looking to create a preconfigured installation program, see here:

  http://www.Cisco.com/en/us/docs/Telepresence/endpoint/Jabber_Video/4_6/CJAB_BK_C89F6C9E_00_cisco-Jabber-video-for-telepresence_chapter_011.html#CJAB_TK_CB861748_00

  The settings are in the relevant plist, look for com.cisco.JabberVideo.plist located in Library\Preferences.

  Parameters can also be added locally by the user; Open JabberVideo and click the key/screwdriver icon or choose JabberVideo then Preferences from the top Ribbon.

  Otherwise, there is no model of special supply required for the Mac, the two Win version and Mac use the same provisioning models.

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.

• Jabber for Telepresence blocked on "connect to..." »

  I had my computer company team check, fix my connection settings (I can ping the internal/SIP Server Server/external domain), but my connection always fails when you attempt to connect to the server.  Tried a different user account, but has the same problem and could not connect. I tried to stop my Windows Firewall service (7) and reinstall/repair of the Jabber for telepresence app, but it remains impossible to connect. Is there anything else I can try? The company VPN is not the issue, because other users can connect successfully from their PC. It seems that the problem is local to my PC, but it's just a new, default basic install Windows 7 x 64. Is there a install logs that I can check for more information on the failure of the connection? Any ideas?

  Thank you

  See attached pdf for how to make debugging (it says Win XP, but it is the same procedure for Win 7), it might give you a clue as to what's going on - however, if your connection attempt is actually hitting the server, then your COMPUTER team should be able to see this, and any associated error , the newspaper of the VCS.

  /Jens

  Please note the answers and score (s) questions such as "answered" as appropriate.

• Video Jabber for telepresence iPAD - Support NTLM

  I intend to enable pass-through authentication AD on the RESUME for Jabber clients.

  VCS X7.2

  I want to know, will the jabber for iPAD support NTLM authentication. I see the deployment guide to only mention Movi 4.2 or later.

  -What Jabber account for iPAD versions 1.X aswell.

  Yes, we use Jabber for iPad, and they connect through NTLM authentication to our VCS.

  Thank you

  Guy

• Video Jabber for TelePresence, VCS-E connection problem

  Hello

  I recently configured control VCS, VCS Expressway and TMS. Two VCS servers are software X7.2 and TMS is on 14.1.1 commissioning is configured between the VCS control and TMS, everything works OK internally and users can log in their Jabber client of telepresence video.

  When you try to connect via the highway-VCS I get the following question: "connection refused by the server. Try to connect again later"

  Area authentication is configured like this:

  VCS-Highway

  Sub-area by default: do not check the credentials

  Area Sefault: Do not check the credentials

  Crossing area: Do not check the credentials

  VCS-control

  Default subfield: treat as authenticated

  Area by default: credentials check

  Subarea: Credentials Check {area which movi users register to regex function}

  Crossing area: Do not check the credentials

  Search the rules between the two VCS game [email protected] / * / OK.

  The only port of the restrictions in place here are between the VCS control and VCS Expressway, outgoing ports open to the highway of the SANCTION.

  It seems to me that there is a connection problem, as opposed to an authentication problem. also, do I need to configure a SIP domain local VCS-Highway even if I try to proxy, registration to the VCS control.

  Would be appreciated if someone can verify my authentication area also...

  Thank you

  Simon,

  to do this, you re normally the area on VCS - C as "check credentials.

  If you want to proxy of VCS VCS-C-E records, you should not add the SIP domain name to the VCS-E.

  "Rejected by the login server" sounds weird in this case, however, could you share what you use for this deployment, the SIP domain name so that we can verify that your DNS SRV records are fine?

  -Andreas

• Jabber for iPad - model provisioning of TMS

  First of all, I didn't know where to post this... in the Jabber for iPad or article of telepresence.  So I thought as it comes to the TMS, I would put it here.

  Where can we download the MSDS provisioning model for the new Jabber for the release of the iPad, trying to set it up for the video?  It provides a link to where you can download the template, but there is no section for iPad.  Documentation on setting up with the TMS and VCS is linked below, it's just as if we were video configuration Jabber for telepresence (Windows/MAC).

  http://www.Cisco.com/en/us/docs/voice_ip_comm/Jabber/iPad/Admin_doc/output/b_Jabber_for_iPad_admin_guide_chapter_011.html#concept_2A3A1909CB6E43F19BECF9F04F765B75

  Thanks, Patrick

  Hi Tom and all,.

  The TMS Provisioning model is attached. It should be posted the ORC in the coming days.

  Thank you

  Paul

  Edit: The model of commissioning has been posted here on the EAC:

  http://download.Cisco.com/SWC/ESD/06/284288351/contract/jabbertablet_provisioning_template.XML

  Release notes are here:

  http://www.Cisco.com/en/us/docs/voice_ip_comm/Jabber/iPad/Release_notes/output/b_release_notes.html

  The attachment is deleted.

• Video of Jabber Cisco Telepresence band bandwidth provisioning

  Hello

  We have deployed video jabber cisco for telepresence 4.5 with VCS 7.2 and TMS 13.2.2.  We use jabber to take interviews. The candidates will be sent the link to download the jabber with the required authentication settings. The Jabber is configured with the Public Max and minimum bandwidth of 768 Kbps.

  My question is related to the downspeed of bandwidth. If we configure the bandwidth of 768 Kbps prvosining and internet bandwidth of candidates is less than 768 Kbps will be the Downspeed VCS to accroding appeal to the bandwidth of the network of candidates.

  for example if my internet connection from home is just 512 Kbps and the use of the jabber to make a call to ex90 in my office. Bandwidth settings is preconfigured in the jabber as 768 Kbps. When the call is established will be VCS downspeed the call at 512 Kbps.

  Krishna.

  You cannot configure a minimum bandwidth, which is always the maximum bandwidth jabbervideo will use.

  The user can only set this value downward but not upward, but as the client detects a loss and stores a database

  with information on used networks recently and its quality.

  So, should not be a big problem the faster speeds available and allow the customer to do magic.

  I woud recommend to (re) read the Jabber_Video_Administrator_Guide

  http://www.Cisco.com/en/us/docs/Telepresence/endpoint/MOVI/admin_guide/Jabber_Video_Administrator_Guide_4-5.PDF

  This gives you more information concerning automatic bandwidth adaptation and capabilies of bandwidth detection.

• Jabber for Windows 11.5 and connection of the unit - German special characters in password

  We Jabber for Windows 11.5.2 running and using the connection of the Unit 10.5.2. Whenever a user uses a password with the German special characters (a, o, u), Jabber is not able to connect to the connection of the unit. Everything else works fine. We also have this problem in 10.6 versions. In the voicemail tab it is said that the name of user or password is wrong. We can reproduce the problem...

  BTW. also it does not work in the current jabber for iOS version!

  Anyone know if it's a bug or experiencingthe same problem?

  I simply make the point that use German special characters causes a lot of problems, in many places, whole CUCM and IM & P and you avoid them.

• Cisco Jabber for iPad released 9.2, dns issue

  Hello!

  Is there an administrator's guide for the new version of the iPad? I can only find one for version 9.1:

  http://www.Cisco.com/en/us/docs/voice_ip_comm/Jabber/iPad/9_1/Admin/JABP_BK_J3C828CB_00_jabber-for-iPad-Admin-9-1-1.html

  which does not describe the function of automatic discovery for the style connection "e-mail."

  I can see there are some research carried out:

  TXT? domain.com.
  SRV? _cuplogin._tcp.domain.com.
  SRV? _xmpp-client._tcp.domain.com.
  SRV? _cisco-phone-tftp._tcp.domain.com.
  SRV? _cisco-phone-http._tcp.domain.com.
  SRV? _sips._tcp.internal.domain.com.
  SRV? _sip._tcp.internal.domain.com.
  SRV? _sips._tcp.external.domain.com.
  SRV? _sip._tcp.external.domain.com.
  SRV? _ciscoedge._tcp.domain.com.
  SRV? _ciscowtp._tcp.domain.com.
  SRV? _ciscowtp._tcp.jabber.com.
  SRV? _ciscowtp._tcp.webex.com.
  

  It works fine for me if I put the _sips._tcp.external.domain.com. pointing to my vcse.

  One explanation could be useful, expecially did what research TXT.

  Hello Martin!

  I know that your question is a couple of weeks and I think since the Jabber for iPad team has posted the last administration guide which has been updated to version 9.2.  See the section 'Setup DNS SRV' as it could explain what you are looking for - I know not how this article differs from the previous guide...

  For the benefit of third parties who have Jabber for the iPad from the specific questions, please note that the community of Jabber Clients is available.

  HTH,

  Paula

• Cisco Jabber for windows 9.6 problem

  Hello

  We have

  Cisco Unified CM Administration
  The system version: 10.0.1.10000 - 24
   
  and
   
  Cisco Unified CM IM and presence management

  The system version: 10.0.1.10000 - 26

   

  We have installed a Jabber for Windows 9.6 Cisco. When I try to use the customer as phone mode I connection error to

   

  CCMCIP

   

  CTI

   

  and

   

  LDAP

   

  what I need to check in the configuration client and server.

  I followed the line, but maybe I dropped something in the configuration.

   

  Could someone help me solve this problem?

   

  Concerning

   

  Oronzo Lezzi

  Please send me the problem report so that I can analyze further

  * Log out and exit Jabber

  Delete of all the existing logs located at,.

  C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\Logs

  ·         Restart Jabber and reproduce the issue - preferably ONCE to allow an easier survey and collect the problem report (in the menu using Jabber, select the option "report a problem... ("to launch the problem report tool and follow the instructions.) and send.

• Cisco Jabber for Windows user Photos

  8.6.3 CUPS

  Client Jabber for Windows Version 9.0.1 Build 8802

  I noticed that Jabber Client for Windows Cisco does not automatically refresh with updated photos in Active Directory.

  I had updated the user photo in AD and noticed that he wouldn't. I travelled to "C:\Users\\App Data\Local\Cisco\Unified Communications\Jabber\CSF\Photos" and had to manually delete the users photos in this folder. I left on the Jabber Client and restarted the program. When I did this, crashed the Jabber Client, I saved the report of crash and re-opened the Jabber client. This time the customer opened correctly, and the photos update appeared now!

  It seems that Cisco would not set the photos to be cached on the local computer.

  Any thoughts?

  Hey Ellen,.

  Looks like the similar problem with CUPC. Previously, I had a discussion with our Dev team for CUPC Photos of caching locally.

  This has been identified in the following improvements:

  CSCtu25084    CUPC Contact photo put in cache and do not update dynamically

  http://Tools.Cisco.com/support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu25084

  I will update to add Cisco Jabber for Windows as well.

  Best regards

  JAS

• Jabber for Windows and the 'old' Click-to-Call

  Good evening

  Is anyone able to tell me what is the status of Jabber for windows and "Click to call" function

  Prior to Jabber, you could install the stand-alone click to call the client for windows to have the feature, then whith CUPC, you had to use the embedded click to call software for the feature, but now with Jabber, you have the TEL: and benefits: via an HTML page, but what as before, the integration of Microsoft Office (word, outlook, etc...)

  I found no clear information on the subject.

  It is still supported for the stand-alone Click Call software installed with also Jabber for Windows or not?

  Thank you for your reply,

  Kind regards

  Christophe

  You cannot install them on the same PC as they will interfere with each other.

• Jabber for missing Windows Google Calendar integration.

  The option does not appear for my client.  I thought it was supposed to be solved with version 9.1 which is now posted on CCO, but my client still insists that it is missing.  I wonder if anyone has any ideas or has tested this feature or if they hit this bug:

  CSCud11927

  Thanks in advance.  BTW, my client LOVE Jabber for Windows.

  Derrick Kea

  System engineer

  Selection of the Bay area

  Hi Derrick,

  Customer may well be hitting CSCud11927. Tab can be inisible for 2 reasons.

  1. the customer do not present a profile of Conferencing configured on the server of CUP and assigned it to that user

  2. the customer has disabled integrations of meeting via the user CUP page

  Thank you

  Ménard

• Cannot delete second line to Jabber for Tablet on CUCM device

  Hi all

  The feature we're trying to make is that people will have different DNs to their phones to desktop and Jabber for iPad devices, but when you make a call from iPad, the DN of desk phone will be shown. I was test the functionality of main extension in the CUCM, but it is not working properly so far. And now, I added two different DNs to a Jabber for Tablet and can not remove the other of 'button Elements change '. It gives the following error:

  Update failed. TypeDbErrors.gen25083 Any ideas on how to solve this problem? Any ideas on how to use the functionality of the main extension? Kind regards Fikri Environment: CUCM 8.6.2 For iPad 9.3.2 Jabber / Jabber for iOS 9.6

  I remove the device and re-create or remove the DN and then put back on the devices on what belongs. The only real way to solve this would be a case of TAC, so they can open a default for you.

  Main extension is not used in all States to display alert/connected. The only way to achieve this would be a lot of bosses/partitions/CSSes translation very complicated with requesting party transformations. For example, if your DN desk phone was 2000, but the DN tablet was 3000, the translation model that must match for each call number must transform the appellant to 2XXX.

  If you would like an opinion, it is bad design. You send a person to a separate address for their office or their smartphone. CUCM is designed to work the same way: you call a user, not the device.

  Please remember useful frequency responses and identify useful or correct answers.

• Videoconferencing using Jabber for Mac

  Greetings,

  I will allow video conferencing using Jabber for Mac for two offices in different cities. Number of users would be<50, no="" networking="" or="" conferencing="" equipment="" is="" present="" other="" than="" the="" internet="" link="" provided="" by="">

  What is the list of all the hardware, software and product licenses necessary for a solution that would allow video conferencing required from end to end?

  Take a look at Ubiety, it is based on Acano, which means that you will be able to connect in a conference with everything you want.

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.