Video Jabber for TelePresence, VCS-E connection problem

Similar Questions

• Jabber for Telepresence blocked on "connect to..." »

  I had my computer company team check, fix my connection settings (I can ping the internal/SIP Server Server/external domain), but my connection always fails when you attempt to connect to the server.  Tried a different user account, but has the same problem and could not connect. I tried to stop my Windows Firewall service (7) and reinstall/repair of the Jabber for telepresence app, but it remains impossible to connect. Is there anything else I can try? The company VPN is not the issue, because other users can connect successfully from their PC. It seems that the problem is local to my PC, but it's just a new, default basic install Windows 7 x 64. Is there a install logs that I can check for more information on the failure of the connection? Any ideas?

  Thank you

  See attached pdf for how to make debugging (it says Win XP, but it is the same procedure for Win 7), it might give you a clue as to what's going on - however, if your connection attempt is actually hitting the server, then your COMPUTER team should be able to see this, and any associated error , the newspaper of the VCS.

  /Jens

  Please note the answers and score (s) questions such as "answered" as appropriate.

• Video Jabber for telepresence iPAD - Support NTLM

  I intend to enable pass-through authentication AD on the RESUME for Jabber clients.

  VCS X7.2

  I want to know, will the jabber for iPAD support NTLM authentication. I see the deployment guide to only mention Movi 4.2 or later.

  -What Jabber account for iPAD versions 1.X aswell.

  Yes, we use Jabber for iPad, and they connect through NTLM authentication to our VCS.

  Thank you

  Guy

• Jabber for telepresence (MAC OS)

  I was asked to rollouot the Jabber telepresence (MAC OS). I took all the Jabber for telepresence (Windows) However, I'm not familiar with the version of MAC OS.

  I looked for MAC OS user's guide, however it does not show where to enter the settings for the internal and external parameters.

  If someone has installed the version of MAC OS before and are there special models which must be addedd inot models in MSDS

  If you are looking to create a preconfigured installation program, see here:

  http://www.Cisco.com/en/us/docs/Telepresence/endpoint/Jabber_Video/4_6/CJAB_BK_C89F6C9E_00_cisco-Jabber-video-for-telepresence_chapter_011.html#CJAB_TK_CB861748_00

  The settings are in the relevant plist, look for com.cisco.JabberVideo.plist located in Library\Preferences.

  Parameters can also be added locally by the user; Open JabberVideo and click the key/screwdriver icon or choose JabberVideo then Preferences from the top Ribbon.

  Otherwise, there is no model of special supply required for the Mac, the two Win version and Mac use the same provisioning models.

  /Jens

  Please note the answers and score the questions as "answered" as appropriate.

• I have a HP Pavilion Elite m9280f PC, I replaced the case for a larger, having connection problems

  I have a HP Pavilion Elite m9280f PC, S # [personal information deleted], Windows Vista 64-Bit. I replaced the case for a larger, having connection problems. Lost manual, downloaded manuals, I can not find a diagram of the wires hanging in the motherboard. Help please Tom

  Tomahawk, welcome to the forum.

  This is the page for Specifications of the motherboard of the computer.  You should be able to enlarge the diagram of the motherboard to locate most of the connections.  The only place you may have a problem is with the power button connector.  Some cases are not compatible with HP moterboards.

  Please let us know if this solved your problem or not.

• TMS Jabber for Telepresence

  We have tested Active Directory for commissioning.  TMS 13.2.1, VCS 7.2.1.

  Jabber accounts allow the connection with where appropriate, assigned to the AD account.

  However, he is allowing the connection regardless of password.

  If the account name is incorrect when you connect, it fails.  If the user is not a member of the appropriate group, it fails.  It is as desired.

  However, if we go all or nothing in password, it allows to connect.

  What Miss me?

  Thank you

  Check settings of authentication of zone and subzone of your VCS, I suspect that they are set to "Treat as certified" that will allow anyone to register regardless of what is presented for authentication.  You must set the appropriate boxes for 'Check Credentials', which will allow only those that match exactly on behalf of username/password for the Jabber account.

  ID suggest you discover the VCS authenticate devices Deployment Guide, which will help you better understand the parameters you need and the desired result you want.

  http://www.Cisco.com/en/us/docs/Telepresence/infrastructure/VCs/config_guide/Cisco_VCS_Authenticating_Devices_Deployment_Guide_X7-0.PDF

• 1208fs for labview 10 usb connection problems

  Hello
  I'm relatively new to Labview and just improved labview 10. I used 6.1 before and had no problems using my mcc Board of 1208fs USB to run experiences before. I tried to connect even to labview 10 on my new computer, and the only thing that will connect to the instacal is. Ive plugged throu instacal, but is not visible in the list of I/O that selects the channel to use. Any help would be appreciated.

  Thank you!
  Andrew

  By the way, my os is windows xp

  Andrew,

  MCC daq devices have a different set of drivers for LabVIEW 8.2.1 LV versions and newer.  See http://www.mccdaq.com/daq-software/universal-library-extensions-lv.aspx this is ULx.

  I have one of the devices USB-1208 and discovered very recently this issue when I wanted to use it in a LV 8.5 application I wrote.  The new driver is actually nicer and DAQmx drivers a little resembles the way you use them.  While the former pilots of the Universal Library for older versions of LabVIEW looked like using traditional DAQ hardware drivers of OR.

• Management Pack for vCloud Director (vROps) connection problem / authentication adapter?

  Hello

  I'm trying to configure the Management Pack for vCloud Director (Cloud Management Marketplace |) Solution Exchange) and I seem to be having trouble with the simplest thing. I have the Solution installed and configured for most, but for some reason usually reach out and join the vCD server, or have a kind of authentication problems. When I test the map with appropriate powers (local and LDAP in vCD), I get the error:

  Cannot establish a connection on the target system. Logon failed! using Host = < FQDN > User = < adminuser > @System

  The adapter puts the @System after him, or is this something so simple, that I'm more thinking than he. I'd be happy to post any kind of newspapers if needed, let me know what you need.

  Thanks a ton!

  You HAVE to put @system, as it should work with or without. the base public REST API URL is assigned within vCloud Director? See the manual page, installation 28...

  Have you checked for ports Firewall open between the machine virtual analytical and vCloud Director host?

• Mcc usb 1208FS for labview 10.0 connection problems

  I have version 10.0 of Labview installed on windows XP computer. I want to connect MCC USB 1208FS for Labview. Not able to see the device MCC in device of measurement and Automation Explorer interface. It appears? Please let me know the steps to access the device of the MCC in Labview.

  I can see the MCC card detected in the software InstalCal of MCC supported. I installed the latest version of the CMC the CMC site software.

  As far as I know, you will not be able to see physical computer as in MAX.

  From the file of help from MAX: "Measurement & Automation explore (MAX) allows to access your National
  Instruments of devices and systems. "that is material MCC is not a feature of National Instruments.

  Why not stick with the InstaCal software and the MCC screws provided?

  Ian

• Jabber for iPad - model provisioning of TMS

  First of all, I didn't know where to post this... in the Jabber for iPad or article of telepresence.  So I thought as it comes to the TMS, I would put it here.

  Where can we download the MSDS provisioning model for the new Jabber for the release of the iPad, trying to set it up for the video?  It provides a link to where you can download the template, but there is no section for iPad.  Documentation on setting up with the TMS and VCS is linked below, it's just as if we were video configuration Jabber for telepresence (Windows/MAC).

  http://www.Cisco.com/en/us/docs/voice_ip_comm/Jabber/iPad/Admin_doc/output/b_Jabber_for_iPad_admin_guide_chapter_011.html#concept_2A3A1909CB6E43F19BECF9F04F765B75

  Thanks, Patrick

  Hi Tom and all,.

  The TMS Provisioning model is attached. It should be posted the ORC in the coming days.

  Thank you

  Paul

  Edit: The model of commissioning has been posted here on the EAC:

  http://download.Cisco.com/SWC/ESD/06/284288351/contract/jabbertablet_provisioning_template.XML

  Release notes are here:

  http://www.Cisco.com/en/us/docs/voice_ip_comm/Jabber/iPad/Release_notes/output/b_release_notes.html

  The attachment is deleted.

• Video of Jabber Cisco Telepresence band bandwidth provisioning

  Hello

  We have deployed video jabber cisco for telepresence 4.5 with VCS 7.2 and TMS 13.2.2.  We use jabber to take interviews. The candidates will be sent the link to download the jabber with the required authentication settings. The Jabber is configured with the Public Max and minimum bandwidth of 768 Kbps.

  My question is related to the downspeed of bandwidth. If we configure the bandwidth of 768 Kbps prvosining and internet bandwidth of candidates is less than 768 Kbps will be the Downspeed VCS to accroding appeal to the bandwidth of the network of candidates.

  for example if my internet connection from home is just 512 Kbps and the use of the jabber to make a call to ex90 in my office. Bandwidth settings is preconfigured in the jabber as 768 Kbps. When the call is established will be VCS downspeed the call at 512 Kbps.

  Krishna.

  You cannot configure a minimum bandwidth, which is always the maximum bandwidth jabbervideo will use.

  The user can only set this value downward but not upward, but as the client detects a loss and stores a database

  with information on used networks recently and its quality.

  So, should not be a big problem the faster speeds available and allow the customer to do magic.

  I woud recommend to (re) read the Jabber_Video_Administrator_Guide

  http://www.Cisco.com/en/us/docs/Telepresence/endpoint/MOVI/admin_guide/Jabber_Video_Administrator_Guide_4-5.PDF

  This gives you more information concerning automatic bandwidth adaptation and capabilies of bandwidth detection.

• Directory of video Jabber Cisco Configuration problem

  Hello!

  We have a facility with

  VCS 7.2, TMS 13.2.2. and a lot of video of jabber users. TMSPE uses for commissioning and etc., TMS and VCS are configured to import users from the AD:

  VCS in AD domain, AD srvices is configured, default Zone is configured as check credentials, sub-area by default is configured as authenticated. MOVI users are configured and imported into TMS of AD - I can see them in the management of the telephone directory, Movi version 4.5, in configuration model [email protected] / * /(asb.by = local to the sip domain) is configured. With movi users group has access and permission to search for the phonebbok. The problem is that when a movi user trying to search another user - failure of the attempt to find: he gets nothing. However it is the contact searcing is connected with movi and appeared in the devices put into service. For example the EX60 ep is configured with directory - it has a full ist of users (contacts) imported from AD and created locallly.

  Hello

  Can you check the TMSPE diagnoses in TMS and see if the phone book button are red.

  Also check the source directory activity in TMS and see if you see errors.

  Make sure that you perform a full synchronization with the TMS of VCS (Configuration tab, click on "Synchronize complete now")

  Also on the VCS you can actually check if the entries in the directory exists in the VCS and the users have access to them.

  Status--> Application--> TMSPE--> directories

  Let me know if you see errors about directories in MSDS.

  / Magnus

• Jabber (Internet) video-&gt;-&gt;-&gt;-&gt; Jabber CUCM VCSC VCSE for windows

  First of all, I tried Jabber Video (Intranet)->->-> Jabber CUCM VCSC for windows, video and audio are fine, by establishing a SIP trunk between VCSC and CUCM and Zone rule settings and VCSC research.

  Secondly, Jabber (Internet) Video-> VCSE-> VCSC-> Video (Intranet) Jabber, audio and video are very well by estalishing TraversalZone between VCSE and VCSC, as well as the search area in VCSE and VCSC rule.

  There is an obvious idea comes... Jabber (Internet) video->-> VCSC VCSE-> CUCM-> Jabber for windows.

  I tried by two means:

  Option A: I try through Jabber video (Internet)-> VCSE-> TraversalZone-> VCSC-> SIP Trunk-> CUCM-> Jabber for windows, acutally, there isn't any configuration required in VCSE/VCSC/CUCM, because when you dial [email protected] / * /, the VCSE will route the call to the VCSC and then it will move the call to CUCM, but I couldn't get to this subject, the logging of the VCSC He always showed in the message below:

  1. received VCSC VCSE SIP protocol prompt, call [email protected] / * /

  2 VCSC answered VCSE SIP 407 Proxy authentication required.

  3 VCSE answered the VCSC SIP ACK

  I don't know what is the problem here, or additional configuration required, but the call to certainly VCSC already, but I don't know what is the way of the authentication of 407 proxy here... If the Jabber (Internet) Video-> VCSE->-> Video (Intrante) Jabber VCSC, it isn't this 407 proxy authentication in logging.

  Option b: I'm going through Jabber video (Internet)-> VCSE-> SIP Trunk-> CUCM-> Jabber for windows, with the rule of necessary research, in this way, when Jabber (internet Video) composition Jabber for windows, it sounds, and when picked up, one way audio (from Jabber for windows to Jabber video) set up, no video.

  It is normally an authentication problem. I think that you run a software X7.x on your SPRDD? If so, try to activate "treat as authenticated" on the crossing area 'Authentication policy' (both directions, if it is set to "do not verify the credentials") and see if you get the P - asserted-Identity "authenticated" a header then and make a call from the internet, routed throug the VCS - c to your CUCM.

  Are your rules of research on the VCS - c, the value "request must be authenticated = Yes"?

  Hope this helps,

  Arne

• Jabber for Windows 11.5 and connection of the unit - German special characters in password

  We Jabber for Windows 11.5.2 running and using the connection of the Unit 10.5.2. Whenever a user uses a password with the German special characters (a, o, u), Jabber is not able to connect to the connection of the unit. Everything else works fine. We also have this problem in 10.6 versions. In the voicemail tab it is said that the name of user or password is wrong. We can reproduce the problem...

  BTW. also it does not work in the current jabber for iOS version!

  Anyone know if it's a bug or experiencingthe same problem?

  I simply make the point that use German special characters causes a lot of problems, in many places, whole CUCM and IM & P and you avoid them.

• Cisco Jabber for windows 9.6 problem

  Hello

  We have

  Cisco Unified CM Administration
  The system version: 10.0.1.10000 - 24
   
  and
   
  Cisco Unified CM IM and presence management

  The system version: 10.0.1.10000 - 26

   

  We have installed a Jabber for Windows 9.6 Cisco. When I try to use the customer as phone mode I connection error to

   

  CCMCIP

   

  CTI

   

  and

   

  LDAP

   

  what I need to check in the configuration client and server.

  I followed the line, but maybe I dropped something in the configuration.

   

  Could someone help me solve this problem?

   

  Concerning

   

  Oronzo Lezzi

  Please send me the problem report so that I can analyze further

  * Log out and exit Jabber

  Delete of all the existing logs located at,.

  C:\Users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\Logs

  ·         Restart Jabber and reproduce the issue - preferably ONCE to allow an easier survey and collect the problem report (in the menu using Jabber, select the option "report a problem... ("to launch the problem report tool and follow the instructions.) and send.