To update blackBerry Smartphones or not up to date - that is the question...

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• BlackBerry smartphones can not get my curve to download the upgrade of the OS

  I downloaded 4.6 for the Office Manager successfully, but when I connect my curve I can't download. It still shows 4.2.

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  Check the steps below to update OS by installing device OS in the PC-

  Step #1:

  Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

  Step #2:

  Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

  Step #3:

  Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:

  1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager

  2. open the BlackBerry Desktop Manager

  3. double-click on Backup & Restore

  4. Select backup to perform a full backup or select Advanced to make a backup of specific databases

  5. choose a location to save the backup file, and then click Save

  Step #4:

   

  To perform a clean installation of the BlackBerry Device Software, do the following:

  1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager

  2. double-click on the icon of The Application Loader

  3. click on next to start the installation

  4 type your BlackBerry smartphone password, if prompted, and then click OK

  5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next

  6. click on Advancedand then click the check box next to erase all applications already installed.

  7. click Next.

  8. click on the check box next to of not automatically backup the application during the process of loading data

  9. clear the check box next to the backup and restore applications installed wireless

  10. click on Next -> Finish

  11. once the process is complete, the load succeeded message

  12. click close to return to BlackBerry Desktop Manager.

• BlackBerry Smartphones can not add or Remove Applications using the latest Blackberry Desktop Application, 700_b060_multilanguage.

  1. I was running Blackberry Desktop BBM 610_b038_multilanguage.

  2. I installed it yesterday, 700_b060_multilanguage.

  3. I was offered an update of my device software, 5.0.0.975 I did not because I wanted to take a backup first.

  4. after the backup, when I tried to update, he told me that no updates exist.

  5. after that, when I plugged in the set, I saw many new options in the Application section.

  6. There was a lot of languages and applications such as Facebook obnoxious that I didn't.

  7. I can't be able to add/remove languages, AND other Applications.

  8. I select (+) or clear (x) my required applications and click apply.

  9. something seems to happen, and then I'm back to the same page where I was with the same Applications installed that were there at the beginning. Two options that are at the bottom of the section that tells the actions pending poster always two actions that were there in the first place.

  10. What can I do to remove the additional languages and installed applications and install this than anything I really need?

  Thank you.

  PAL

  PS. I can't have a data Plan on this subject for the next two weeks or so my number is in migration to be a pre paid to a post paid connection that offers services of BB.

  

  sdgardne wrote:

  FYI... we seem to be discussed a set of interrelated issues on multiple threads... Here is a...

  • http://supportforums.BlackBerry.com/T5/desktop-software-for-PC/cannot-add-a-language-to-my-device/m-...

  I do not know where to consolidate them all for... According to me, that there are more threads with same interdependent questions...

  This is not useful at all.

  Double and permutation on the same questions just causes frustration users trying to follow different threads and various information.

  So let's abandon this thread.

• BlackBerry smartphones can not verify my blacberry id - enter the username associated with this phone - ARGH!

  I just got my blackberry a few days ago and it makes me nuts trying to get this set up. I'm pretty tech savy, but not when it comes to this phone.

  I created an account via blackberry, but then I could not for the life of me remember the password I put on it. So, which became a nightmare and I ended up deleting this account and set up a new through the computer.

  Now, every time I try and connect to this, as the app world to try to put things in place and not - I get the error message "enter the username associated with this smartphone.

  So I enter the new name of user and password I put in place and it works so of course I tried to get all blackberry programs set up on my computer and connect the phone to my computer - but my house is a deadband for cells - so I can't do set up because I can not access my "data plan" in my house.

  I recorded my phone, I have taken the battery all that fun stuff - but it's still not working! That makes me BONKERS - I can not set up email, bbm anything because I can't access my account - ARGH! I really hope that someone can help you.

  No doubt because I posted this - my friend that I couldn't reach finally called me and told me to do a security wipe and then start again. It WORKED! So if anyone has this problem, just try to do a wipe

• Unable to update BlackBerry Smartphone OS 7.0 to 7.1 using the Desktop Manager

  Hello...

  I have bb 9380 curve that has OS 7.0, I want to update 7.1.  I downloaded the software for the device 7.1 and installed in the PC but when I try to update via the Desktop Manager, it shows me 'There is no update available for your device'... . How can I update?

  Thank you

  KDATE

  1. you noted in your profile here you have 'none' as a mobile operator or carrier, is this correct?

  2. did you delete the Vendor.xml from PC?

  Go to c:\program files Research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer.) Open Windows Explorer, and in organizing key (on Windows 7, there are similar tools for Vista and XP) click on 'folder and search options. On the display tab, make sure that your computer is configured to display the hidden files and folders. Once you have done this, look for your drive C:\ "Vendor.xml".)

  * Starting with later versions of the OS6, there are now three copies of the SELLER. XML
  C:\Program Files\Fichiers Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
  ==========OR============
  C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
  C:\Documents and Settings\ * name * \AppData\Roaming\Research In Motion\BlackBerry\Loader XML
  C:\Documents and Settings\ * name * \Application Data\Research In Motion\BlackBerry\Loader XML
  You can also just search of the SELLER. XML. ensure that you choose the ADVANCED SEARCH and include hidden files. It should display the file in three places. Delete all copies that it finds.

• BlackBerry Smartphones Can not install Desktop Manager due to the DEP.

  BlackBerry users good day.

  I just of me a BlackBerry Storm 1 and I would like to install the Desktop Manager.

  I downloaded the installation from the website and tried to install it.

  At the beginning it goes well, that I start, select my country... but then...

  ... When I chose my country and I click then the installation hangs and I get the DEP error.

  I looked around these forums, but I am not getting any help.

  Could someone help me please?

  I'm pretty annoyed by this error.

  I hope to have a useful answer.

  Kind regards

  Jurrien van Rooij.

  Unfortunately not, as with most of the facilities of software, information must be written in some parts of the computer, such as the registry, and you can just use a USB flash drive to run your applications.

  This error is a Microsoft Windows error occurs when Windows detects code that is run from a protected location  At this point, Microsoft is your best bet for support as it is not an error of BlackBerry Desktop Manager.

  Thank you

• Update blackBerry Smartphones do not offer 4.6.1.314 for os 5 os

  I ve tried to update my os version 4.6.1.314 for os 5 via the Desktop Manager, and I get a message saying that there is no update available. Any suggestions?

  Operating system device provided are "released" by specific carriers once that they are certified and trained to their support technicians, but still, you are able to load any carrier the same model by following the instructions below.

  See the link below for download and simple installation instructions.
  https://www.BlackBerry.com/downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• Your smart phone BlackBerry Smartphones does not have system requirements that are needed to support the BB App World

  Hello

  My latest lamp died with a JVM. I just replaced today and I want to retrieve my downloaded applications. After I restored the device of BlackBerry Desktop, any of my downloaded apps are there. I have a brand new 9860, together running 7.1.  I run the App World. He told me to upgrade. When I followed the upgrades of the screen, I get an error message: notice: sorry your device does not meet the system requirements that are needed to support the BB App World. I have a brand new phone has so first question... I can update App World on Wi - FI. or should I do my first phone company data Plan? I've been running my old phone without data plan but enjoying use BBM and cell phone. Not happy.

  Yes, hopefully soon... I know that the right people are aware of the "incorrect" error message

• BlackBerry smartphones can not find any application that opens saved contacts

  I backed up my contacts from blackberry "BOLD" from my mac. They are saved in the folder my documents, although when I try to open the file I get an error message saying that I don't have an app to open the file. When I try to find an application to open the file such as Word doc, I got another message tells me that the file is corrupted and cannot be opened. What can I do to make sure that the contacts on the phone are actually in my mac?

  Yes, it's a backup file, in its own format, not something that you can open in your Mac. It is for the restoration of your contacts to your BlackBerry.

  If you want to view your contacts on the Mac, you have to 'sync' of your contact data to some Mac Organizer app like Entourage.

• Visual Voicemail for blackBerry Smartphones does not sync/reconcile with notification of the icon

  new blackberry... have the 9630 Tour and am very happy so far but I have a few problems with the Visual Voicemail:

  (1) the e-mail inbox voice Visual doesn't save new voice messages... I have to constantly manually "resync mailbox," even if I wait 20-30 minutes for a voice message record once I get a standard notification

  2) once I have listen to Visual Voicemail and delete it, the notification on the homescreen icon do not reconcile that they were listened to... even if I listened to their Twitter.com.

  (3) I would prefer not to receive 3 a new VoiceMail notifications in my main Inbox... I get notification of 1) icon on the home screen, 2) of the "new voicemail" message and (when working) 3) of visual voicemail.  I looked but can't find how to set a preference to filter these redundant messages.

  any help would be appreciated!  Thank you!

  YES... Press the phone icon to get the phone, press the Menu, goto Options.  Select Call Logging, then choose 'None' will benefit more triple notifications, but missed calls still appears in the list of phone.

  With respect to the AVC and the Home icon reconcile... always disturbing.

• BlackBerry Smartphones can not create a BIS account - cause the PIN is already in use...

  Hello

  About 1 year ago, I bought a blackberry curve 8320 on ebay in Germany. Now, I wanted to register with the BIS (at Vodafone in Germay) he tells me that the phone (PIN) is already registered with the BIS. I tried to use the 'send password' link with my PIN code, but it didn't work out (the website says the password is sent successfully, but it does not reach my cell phone). Aftre I asked customer support for VOdafone and they said that the phone is not registered with Vodafone.

  Is there a chance to delete or change the old account on my PIN code? While I can sign up and get my own BIS?

  Thank you all in advance for the help!

  Welcome them

  Marc

  Call Vodafone and ask for help from the RIM. They can release the account (now that they may or may not, but that's another issue). Anyone else still essentially have this class as their PIN on their account. Its going to take some doing, but you can achieve.

• A.99 blackBerry Smartphones or not... It's the?

  Should we even consider doing the version.99 for the storm?  I've had mine for only a short period and running le.75 it came with.  A Yes bugs and I must add that this is my 2nd storm.  The first one had serious defects.  If one were to take account of the new version of escape and met problems beyond la.75, could you come back to OEM, it came with.  Or you be stuck with a costly POS with a cancelled guarantee?  The reasons suggestions please.

  Hi and welcome to the forums!

  A leaked OS upgrade will not void your warranty.

  It will hinder your device to support Verizon, because they may not be familiar with the operating system.

  Yes you can return a.75 if the a.99 upgrade is not satisfactory.

  Thank you

  Bifocals

• BlackBerry Smartphones does not display missed calls if on the phone to someone else?

  My 9000 blcakberry tell me if I had a missed call, if I'm on the phone with someone else... can it be resolved?

  Thank you

  Firstly, you will need to inquire of your operator if you have the "Call waiting" feature, brought into service on your account.

  On your device, press the green line to enter the call log > Menu key > call waiting. What do you see here?

  On your camera too, always in the call log, press Menu > Call Logging > and see if the missed calls is checked. Do it and save.

• BlackBerry Smartphones can not log into 'my world' in the world of the application

  Whenever I want to download or upgrade software go to app world I get the following error message:
  "An error has occurred please try again later".
  Can someone help me please?

  After that I have loaded the software and connected to the App World to the laptop, I was able to connect to the app world, don't know why, but it worked

• BlackBerry smartphones can not connect BlackBerry Pearl 9105 for PC

  Hello world

  I have the following problem:

  After using my BB Pearl 9105 for almost 3 years, I can not connect to PC more (I still menu with choice of 3 options on my smartphone when I connect, but when I click on that option "usb" or "charge", the menu appears again).

  In addition, the PC does not recognize my smartphone as a usb device. Updated BlackBerry Desktop Software and the purchase of the new Micro-USB cable did not help.

  I can still load.

  Could anyone suggest me how to solve this problem?

  Hello and welcome to the community!

  Here is a list of troubleshooting items... I hope that something will be useful:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB28457 BlackBerry Desktop Software is unable to detect the BlackBerry Smartphone because of administrative permissions
  • KB28458 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when user account control is enabled
  • KB28459 BlackBerry Desktop Software is unable to detect the BlackBerry smartphone when a full version of Roxio® Media Manager is installed
  • KB28456 BlackBerry Desktop Software is unable to detect the smart phone BlackBerry when the USB selective suspend setting is enabled
  • KB28444 The BlackBerry smartphone is not detected by the BlackBerry Desktop Software, when connected by USB to a USB hub or a docking station
  • KB28443 BlackBerry Desktop Software cannot detect the BlackBerry smartphone when connected via USB
  • KB02640 Troubleshooting USB connections
  • KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
  • KB00125 BlackBerry Desktop Software cannot detect the BlackBerry smartphone
  • KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
  • KB00019 PIN code not displayed in BlackBerry Desktop Redirector
  • KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
  • KB01451 How to enable Sync advanced logging if a wired synchronization fails
  • KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer
  • KB16310 Media Transfer Protocol and the BlackBerry Storm smartphone
  • http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-Software/Desktop-Manager-quot-disconnected...

  In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

  Check also on the incompatible software... it was reported that NTI Shadow Ninja & software can cause a conflict; Remove and reinstall the desktop software BB allows to install correctly.

  My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. Also apologies if all are not currently available... RIM takes their monte and descends at will as they revise things.

  I hope that something it is useful!

  See you soon!