Tool to create CD and DVD autoplay discs stopped working

I'm trying to use a CD to install driver software for a Hauppauge HD PVR, and then a box appears and says "tool to create CD and DVD autoplay discs stopped working.  I was wondering what I could do to get the drive to work.  I think I accidentally deleted some program that is necessary to read this disc. Thanks for your time and your support.

Hi Danieldrhodes,

  • Do you happen only when you try to install the drivers for this particular drive?
  • Is it the same when you use other discs?

However, you try to access the link below and follow the steps to resolve problem of Autoplay on computer and check if that helps you solve the problem.

http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-AutoPlay-problems

I hope this helps. Let us know the results.

Thank you and best regards,

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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