Toshiba Portege R500 touchpad freezes

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• Toshiba Portege R500 - external display display problem

  At my work, we have a number of series laptops Toshiba Portege R500. All laptops are home in a Toshiba Slim Port Replicator II. Laptops are all running a version of Windows XP Professional with Service Pack 2 applied (and of course a few customization business).

  The problem is with the display on the external monitor. The laptop starts according to the normal and connects to the fine. The Fn + F5 key and so we can switch between the external LCD screen and the laptop monitor. We can also extend the desktop on the external monitor without problem.

  The problem is that when the disconnection of the laptop computer to the port replicator, when the laptop is brought back, the display of the external monitor does not display anything. The monitor receives a signal that we don't get errors about "cable disconnected" etc. By bike by Fn + F5, the monitor will go to sleep (as the adjustment is only to be on the laptop screen). By pressing Fn + F5 again, the monitor seems to wake up but there is no display on the external monitor.

  The only resolution we have found because so far, it's to stop & restart the laptop and the external screen works again. However detach and the problem occurs again.

  Thought this might be a driver problem or a problem of Toshiba Utilities, so have updated the drivers accordingly. The drivers installed by default are the Intel 945 Express 6.14.10.4837 driver version. I tried to update the drivers for the next version (using drivers from the Web from Toshiba site) and changes to the version of the driver 6.14.10.4631. I also tried the Intel driver version 14324.

  I also installed the Toshiba screen utilities and shortcut keys to see if this may have an effect, but unfortunately not. I also tried to change the BIOS settings for the display of 'Automatic Selection' to LCD + CRT RGB, and once again it has no effect. I also tried several configurations in the "display settings" does not.

  Is this just a design problem? Is anyway to fix that?

  Hello

  I Portege R500 in front of me with the same port replicator and 21 "Toshiba TFT display (connected to the DVI port on the Port Replicator).

  Please open "Toshiba Mobile Extension" utility (you can find it in Control Panel), then click on the second tab > change of display service.
  If please activate this service and choose your preferred display output.

  I tested it 10 minutes ago and it works perfectly.

  Good bye

• Portege R500 - Touchpad does not scroll after Windows 7 upgrade

  Hello!! Happy new year!!

  I got a great Christmas present, an upgrade to windows 7, so I upgraded the operating system of my Portege R500 of Bussiness from Vista to Windows 7 Home Premium. Up here, the performance of the laptop has improved BUT the touchpad is not working properly and with correctly I mean that scrolling is not working more. I checked toshiba Web page downloads and there is no driver for the touchpad for windows 7. Is that what I can do to back the scroll function to work or is it just a matter of patience

  Thanks in advance for the help
  See you soon

  If you are certain that there is no driver Toshiba and is your Synaptics touchpad then try their drivers for Windows 7 [http://www.synaptics.com/support/drivers/]

• Toshiba Portege R500 - can I download WinDVD?

  Hello

  I have install Vista on my R500, but not with the Vista DVD included for PC Toshiba.
  I have install Vista from original VISTA DVD, ultimate version and my problem is, I want an InterVideo WinDVD for TOSHIBA.
  Is possible download this program from any place of toshiba?

  Thank you
  Robert

  Hello

  I checked the Web from Toshiba site and if you are looking for Portege R500 you will find WinDVD in download section. But if you read the details for this download you will find the following information:
  > Make sure that the system has been updated for Windows Vista SP1 and loaded with "InterVideo WinDVD for TOSHIBA.

  That means on the download European driver of Toshiba page that you can find an update.

  If you need another player to watch DVDs. I prefer VLC media player. It s freeware and can play most audio and video files. A great player and I never had any problems with it.
  It s worth a try! ;)

  Welcome them

• Portege R500 - Touchpad does not work on Windows 7

  I installed Windows 7 Ultimate, but cannot get the touchpad to work.

  Any suggestions for a fix?

  Post edited by: adeery

  Hello

  Have you tested an external mouse on the laptop? It work?
  The touchpad is listed in Device Manager?

  Normally, you can enable or disable the touchpad through FN + F9. Did you check that?
  You may need to install the package of value added for this.

• Portege R500 - replacement of the keyboard - success

  After buying a new keyboard for the R500 on EBay about a year ago, I finally blew the courage to replace a badly scratched by a new keyboard. The reason I've waited? I was worried about how to get out the old keyboard (it is locked down to the chassis, and it was obvious that I have would hurt one during the withdrawal.

  There is a nice write-up general on how to disassemble a R500 here:
  http://www.irisvista.com/tech/laptops/Toshiba-Portege-R500/disassemble-laptop-remove-hard-drive.htm

  The description above is not to discuss the keyboard however, so here's some additional information and tips:

  * Read this whole procedure before you start - it's simple, but not for the faint of heart.

  * Shut down, unplug the power, remove the battery.

  * Make sure that you have the correct keyboard for your model. The US keyboard is p/n G83C000903US for example. One I removed was a Rev 1 and a new one, I had a Rev 2 (don't know the difference - they look identical). They can get as low as $40-mais check the part number before you buy.

  * The keyboard connector is located under the computer, and so you will have to take off from the bottom, carefully following the instructions in the link above.

  A couple of notes: (a) the cable Ribbon PCMCIA connector must be opened to disconnect the cable, as this is the only thing that prevents you from removing the bottom of the computer. You can easily do so through access memory on the back door, but BE careful not to damage the cable lock. It works by switch to the top the little plastic lever that is held in place by small pieces of plastic on the sides of the connector that flex * a little *. Be gentle with this connector. When you put it back later-connector, if you placed the cable all the way into the connector, you can lock with only slight pressure down on the connector, and it will snap into place.

  (b) there are other types of cable Ribbon connectors use too. For example, to unlock the keyboard connector, now visible also on the bottom of the deck, slide both ends of the connector in the direction where the cable plugs in. They are snug and will only move about 1/4 ", be gentle but firm.

  (c) the two tiny connectors blocks free access to the water of the keyboard do not have locks on them. We're a band with only a few drivers, and one is a red and white power connector. Just pull out them. All the other connectors, you will probably miss through requires unlocking, so be careful!

  _Now back to the keyboard: _

  Once you have managed to disconnect his cable on the bottom, turn the laptop and start to remove the keyboard on the edges. It is supported by many small pieces of sticky tape, 2 faces, and that's it. As the base of the keyboard is made of aluminum, it is likely that you will distort the keyboard a bit as release you it, even though it may be downplayed maybe using a tool like a rule or something plastic and pry with it. Take care of not to damage the connector of the Ribbon and try to ignore these scary cracking sounds that identify each section!

  Once you have turned it off, you must remove any excess tape before starting point and again put a bunch of small pieces of new, good quality 2-sided tape (such as 3 m). No need to use anything stronger or thicker - just put a bunch of parts everywhere on the base, especially near the edges and the space key.

  Now, finally, turn the keyboard in position, making sure that you screw the connector back Ribbon through to the correct place. Turn the laptop over and re - insert and lock the Ribbon connector (make sure that it is directly and fully forward lock connector). All other connectors back in too. Then come back and push down hard on all sections.

  Re-assembling, taking care to put the 4 mm and 6 mm screws in the right places and a tiny on the side.

  Cross your fingers and turn it on!

  Good luck!

  Thank mate for this review.
  Generally the replacement of keyboard is not really complicated and someone with small technician skills should be able to replace it

• Portege R500 - blue screen after installing Windows XP SP3 home edition

  * computer toshiba Portege R500 laptop *.

  * non-modele ppr50e00j00fs4 *.

  SP3 installed via update-site, received successful message SP3 installed restart... now bluescreen an impossibility to restart! Not even in save mode!

  If I try to start with the InstallationRecommandations, I get the following message:

  STOP: 0X0000007E (0XC0000005, 0XF79ED8EB, 0XF79ED7F4, 0XF79ED4F0)

  Can someone help me please?

  Hmmm. seems that this is a known Microsoft issue because I found these MS knwoldge base article:

  How to troubleshoot a Stop error 0x0000007E in Windows XP
  http://support.Microsoft.com/kb/330182/en-us/

  Microsoft has stated that:

  + These problems may occur if a system thread generates the error handler catches not an exception. You receive this error message if one or more of the following conditions are met: +.

  + If this issue occurs after the first restart during Windows Setup, or when the Setup program is finished, the computer does not have a sufficient disk space to run Windows. +
  + If this problem occurs after the first restart during the installation of Windows, or once the installation is complete, the computer's BIOS may be incompatible with Windows. +
  + Incompatible video card drivers. +
  + A chauffeur service or system device damaged. +
  + If the problem is associated with the Win32k.sys file, it can be caused by a control program remote third +.

  I recommend checking the solution proposals published on the website of Ms.

  Good bye

• 3g modem failure internal Portege R500 Novatel wireless

  Hello

  I have a toshiba portege r500 with windows vista business sp2.

  Since last Saturday I am unable to make a connection through the modem 3g internal 3g.

  When I open novatel wireless mobilink, he said on the radio switch sense wwan is off, however, it is not off. I can connect to the thin wireless networks.

  Toshiba broadband 3g HSDPA sm - bus modem minicards is declared as normall work in Device Manager.

  all the drivers are updated to the latest drivers. no change. Unable to use the 3g modem.

  nvtl phoenix mfc application stops working that looks like a problem of modem again.

  can someone tell what to do please?

  Did you installed the 3 G RF power control utility?

• Can I use my Portege R500-121 3 G for GSM calls

  Hello

  I have TOSHIBA Portege R500-121 3 G.

  Can I use my TOSHIBA for GSM calls and if SO what software do I need?

  Thank you

  Hello

  No, you can t make GSM calls.
  You can only use it for a data transfer.

  If you want to make a call, you need an internet connection and could use a software like Skype for example.

• Portege R500 - problem with roaming

  Hello

  I use the laptop Toshiba Portege R500. Computer works well, however I had a problem with the connection to the internet from abroad. I use Novaltel Moblink application and modem integrated - on the territory of the Poland, internet connection is working without problem, but abroad there is no link (tested in Czech Republic and Austria). Operating system - Windows Vista Business SP1. When the external modem (PCCard) and GlobeTrotter application is used, then internet woks without reservation.

  Any help will be appreciated.

  Jacek

  If I understand the problem, you are the Poland and this card doesn t work in other countries.

  What is your mobile card is activated for use abroad?

  For me it doesn t look like a laptop but problem the problem of the map.

  You contact the mobile service provider and ask for clarification!

• Portege R500 Fingerprint Utility not recognizing Win 7 password

  Hello

  I have Toshiba Portege R500 with Windows 7 Pro connected to SBS2008 field. Some time ago, I changed my password of domain, utility prints password digital (FPU) asked for the password, but after that I put it it says that the password is incorrect.

  I changed the password and reinstalled the software, still does not. It seems that the FPU has no access to the Windows password or remember the old password. Help, please.

  Best,
  D

  Hello

  I got this Toshiba FAQ on the fingerprint and the question of password field.
  http://APS2.toshiba-tro.de/KB0/TSB0702ZC0000R01.htm

  You don't know if this could help you but try to install the latest Toshiba Fingerprint Utility of the Tecra A11.
  Maybe it helps good luck

• How to change the optical drive for Portege R500-135

  Hello

  I need to change my optical drive, but I don't kown where I can buy one.
  My laptop is PPR50E-08M046FR.

  THX

  Rgds

  Hello

  As far as I know it of not easy to replace the STRANGE because it s hidden under the bottom cover, this cover should be removed first to access the CD/DVD drive, HARD drive, etc.
  But I found a useful page:
  [Portege R500 | http://www.irisvista.com/tech/laptops/Toshiba-Portege-R500/disassemble-laptop-remove-hard-drive.htm]

  But note; everything you do it your own risk you Lady laptop parts. Be always careful and don t use force

• Portege R500 - Ctrl Key does not

  Hi guys

  I have two toshiba portege r500, who never really be used since buying about 2 years ago.

  Today I don't have one to begin to use it and find that the CTRL key is not working that I thought it was strange.
  After browsing a bit I couldn't find a solution then I'm just another identical laptop on and from using them to find exactly a problem only.

  Laptops are both under XP.
  I reformatted and uninstalled the keyboard driver to see if that would solve the problem but it did not.

  All others. Many have suggested that this may be due to a damaged cable keyboard but I think that it would be very likely that they would both violate the same way.

  Thanks in advance

  Connect an external USB keyboard and check if the button would work.
  If the button can be used with the external keyboard, then the internal keyboard is faulty and must be replaced.

• Portege R500 - install Win XP - no hard drive detected

  Hello

  I just bought a new Toshiba Portege R500 notebook - 12 H with Windows Vista, and I would like to format the hard drive and install Windows XP instead.

  I have a Windows XP CD (the one from my old PC), I insert the disk and start the laptop computer on the installation of the Windows XP CD to load, I get the screen asking me "push F3 to quit, entry to install XP" (as usual).
  But when I click on 'install', it says no hard drive has been detected, and I wonder if I have any additional drivers.

  How is it possible that my 120 GB HD is not detected? It is in a format that does not know Windows XP? Can I get a driver, how can I install it? Can I upgrade the bios?

  Please help me ;)

  Thanks for all,

  Missing driver SATA.
  Very good description how to prepare the CD of facilities, you can find HERE.

  This Toshiba document could be useful for you:
  http://APS2.toshiba-tro.de/KB0/HTD9401AN0000R01.htm

  If you have any other questions please let us know.

  Good luck!

• Portege R500: login screen don't work with fingerprints

  Hello!

  I have Toshiba Portege R500.
  When I used Windows Vista - I have a problem.

  Now I install Windows 7 and therefore: If the laptop was restart or stop - on the windows login screen do not biometric.

  Only enter password at the keyboard. If put into hibernation or sleep - everything ok, biometric works normally.
  I try Windows 7 32-bit and 64-bit.
  Same problems.

  Help me, pls.

  Hello

  Please try to install the new software of fingerprints for Win 7.
  AFAIK the R700 protégé was equipped with fingerprint too.
  Try the software of fingerprint for R700.
  It s version 1.0.2.27