Touch (buttons) does not not on HP pavilion DV7

Hello I'm new here. I just bought a HP pavilion DV7 laptop 1285dx of entertainment 5 days ago, and the touch buttons for volume, mute, play, pause, before, back buttons and WiFi stop working. They never really seem to work perfectly. kind of hit and miss and the scroll of volume would be a little crazy. They don't quite work now and I was wondering if there could be something that I could try before I return the laptop to Best Buy? Again, what are the tactile buttons between the keyboard and screen. Any help would be appreciated.

Hi Esteban1976.  I think I found the solution (at least this is what finally worked for me).

Follow these steps:

1 shutdown the computer laptop completely (not in standby or Hibernate).

2. unplug the power adapter AC laptop.

3 remove the battery from the laptop.

4. press on and hold down, the button for 30 seconds.

5. replace the battery, plug in the adapter and turn on the laptop.

HP says that these actions will remove all capacitive and static charges in the laptop.

He has worked both times that I had the problem.

Don't know exactly why it worked, but I guess it's because the tactile buttons have registers of memory who associated with them that becomes insensitive (or closed) due to static charge/discharge of 'touch' and do not lose their charge until all energy sources have been removed, and the circuit to ground out.

Let me know if this worked for you also.

Tags: Notebooks

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