Touch screen on the iPhone issues 5 after SW upgrade 9.3.2


I have an iPhone 5 that I bought just two years ago. The phone worked perfectly despite the fully loaded with applications, images and music. About two weeks ago, I upgraded the software to 9.3.2. Just after that, the touch screen started to work intermittently. When I managed to unlock, it will take seconds of use of the phone before that the touch screen no longer works again. I have to press the button several times until the touch screen comes back to life (only for a short period of time). It's totally unbearable. I can't yet answer phone

I contacted the technical support and all they got me to trying: restart the phone, restore it via iTunes for a backup, give it a new phone... and the problem is always the same. I've updated then 9.3.3 and same thing. I was informed by the technical support that this could be due to a problem with my hardware only made visible by a heavier operating system. Well, it's just not possible. It is not possible that my phone with applications 0 is unable to deal just with the operating system while running smoothly with the phone completely full before the upgrade.

Someone faced the same question? If so, did you solve it? Thank you


He Jeinser,

Thanks for checking out the communities Support from Apple! I understand that you are having problems with the response of the touch screen on your iPhone. I can understand who want to ensure that you are able to use your iPhone, the way that you expect.

You have already completed all the steps that I would normally recommend to solve a problem with your touchscreen, including restoring the iPhone and set up as a new device. From the information provided, it seems that your iPhone needs to be repaired. The following link should help you get started with the process and has links with additional information on topics such as the warranty and pricing of the service, replacing the battery and express alternative service.

Repair - iPhone official Apple Support

See you soon!

Tags: iPhone

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