Touch the blow on the edge

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  ' Z

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  I put t know any diagnostic software that could analyze this question, I think that a technician of the ASP may be able to provide exactly this question results

  > What bothers me a little is that some time ago, I had the laptop and my knees and I forgot that a memory stick has been connected to the rear. The stick was pushed up and was slightly damaged.

  I think this might be the reason why the laptop stopped while you touch the USB port eventually ports were damaged by using the memory stick, this could cause the laptop off

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