Touchpad on Satelite C70D-12U works not

I have a wireless mouse and thus, using F5 disabled the touchpad. Now, I can't get it working again. We told by support robot per person here, to put the laptop off and then remove the battery and the AC adapter before pressing and holding the power button of the laptop for 10 seconds. Then I should replace the adapter, leaving the battery before you turn on the machine and then immediately start typing the F2 key. It will take me into BIOS. Once there and has loaded the BIOS menu, press the F9 key and then press ENTER. This will reset the BIOS default settings. To exit the BIOS, press the F10 key and then press ENTER. This will reboot the laptop.

The problem is that I can't do it all, because the battery is doesn't seem to be removable by the customer at least, on this product.
If I had been able to achieve this and found the cure not occurred that I should reinstall the driver for the touchpad.

As I can't do what is recommended, in the correct order, I am at a loss as to what I have to do. HELP PLEASE.

You do not need to remove the battery, you can do a hard reset by pressing the power button for 20 seconds.

The touchpad works in the BIOS?
If not, there may be a hardware problem.
If so, uninstall the touchpad driver in Control Panel, and then let the update of Windows install new drivers.

Tags: Toshiba

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