TouchSmart 300: Windows 10 no sound

Hello

I have upgraded to windows 7 to 10 and have now no sound. I tried to update the audio driver which is updated but still no sound. ideas please

Isca13

Without your specific model number, I can't check for your PC, but I checked several Touchsmart 300 models and the problem is that your driver is NOT updated - and cannot be updated.  Why? Because HP does not provide the Win10 for the Touchsmart 300 pilots.

If you follow the instructions in the thread and post your detailed model number, I can check for your model: find your model of HP product number. HP® customer support

But fundamentally, the problem that you are facing is that Microsoft provides only pilots with the most basic features and what you really need for these features in laptops is the specialized drivers written for the specific material found in laptops - and unfortunately, there is no HP Win10 driver for your laptop.  HP only guarantees the compatibility of Win10 for machines manufactured after August 2013. HP is not no matter what timetable indicating when, or IF, they will produce drivers for older machines.

Here are a few alternatives to pilot, you can continue...

You can try to use Windows updates to find the drivers from Microsoft deposits for your device: http://support.hp.com/us-en/document/c03330139

You can also try following the instructions in this thread: http://support.hp.com/us-en/document/c04763435/

If Windows Update doesn't give new drivers, you can pursue alternative which are described in the linked Microsoft Windows Insider community thread: http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_devices/how-to-install-and-update-drivers-in-windows-10/a97bbbd1-9973-4d66-9a5b-291300006293

If you then run into trouble, install the drivers through Windows Update, you can try to use of Microsoft Windows Update Troubleshooter: http://windows.microsoft.com/en-us/windows7/open-the-windows-update-troubleshooter

Good luck

========================================================================
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Tags: HP Desktops

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