Trouble game

Why is that every time I have install a new game on my pc windows vista, the system crashes and burns? Someone at - it answers?

Hi sdoulger,

Thanks for posting to answers.microsoft.com.

Information that are received, here's a few general questions and points to consider.

  1. Are all - graphics drivers included to date for the revision of Vista running on this system?
  2. Would you list in this forum, the 'Crash' specific error you received when you first encountered this problem using TITAN QUEST?  (If you remember the date and the approximate time that this has happened, you should be able to find information about this accident in reliability monitor.)
  3. Here's how to get information in the reliability monitor - see this Article on how to use reliability http://technet.microsoft.com/en-us/library/cc748864.aspx monitor
  4. Please find information about the error in the 5 components listed under the system stability report and display this information in the forum.

Sdoulger another request on this issue would be, after you have updated all drivers for their latest revisions for the operating system you are using, x 86 or x 64, please uninstall and reinstall the game.

After it is finished, please boot your system to a clean boot.  To do this, follow STEP 1 described in this article KB http://support.microsoft.com/default.aspx/kb/929135.

After starting the system in an early state of clean boot of the game, if it operates nationwide, follow STEP 2 of article KB http://support.microsoft.com/default.aspx/kb/929135 , then start the game.

If there is no failures in any step described in the KB article to resolve this issue, activate the services one by one until the program or the conflicting service is isolated.

Please let us know how this issue progresses and if there are any other necessary assistance on this issue.

Kind regards

Debbie Microsoft Support Engineer answers visit our Forum of Microsoft answers Feedback and let us know what you think.

Tags: Windows

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