Trouble sharing my folio with a customer

I have a problem my folios of sharing with clients.  I clicked on the button share and sent the e-mail to the customer.  They received the email and sign up for an adobe account.  When they try to connect to Adobe Content Viewer on iPad using their Adobe credentials, they continue to connect you view failed.  Anyone know why this is happening?  Thank you.

Ask them to connect to digitalpublishing.acrobat.com and accept the terms.

Tags: Digital Publishing Suite

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