Troubleshooting InstallShield Manager (A.K.A program Updater)

Hi all!!  I'm having a problem with the update program in Windows Vista.  When I try to open the program I get the following error Message...

"An error has occurred in the script on this page."
Online: 159
Char: 4
Error: Object doesn't support this property or method
Code: 0
URL: file:///C:/Program%20Files/Common%20Files/InstallShield/UpdateService/ui/um.htm?Strings=&CSS=

Do you want to continue running scripts on this page?

When I click Yes or no, I get a second message...

"An error has occurred in the script on this page."
Line: 132
Char: 5
Error: Object doesn't support this property or method
Code: 0
URL: file:///C:/Program%20Files/Common%20Files/InstallShield/UpdateService/ui/um.htm?Strings=&CSS=

Do you want to continue running scripts on this page?

If I click Yes or no the program does not open and rest just an empty window with only the title of the program at the top.  I tried to run the program as administrator, but it helps not at all.  SOMEONE CAN ME TELL HOW TO FIX THIS?

Kind regards!

Hi Danny Jay,
 
Try to uninstall and reinstall the software that could help you solve the issue.

If this does not work, I suggest you to contact the software manufacturer for assistance.

Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

You can also check the compatibility of the product from the link below.

Windows Vista Compatibility Center
http://www.Microsoft.com/Windows/compatibility/Windows-Vista/

Please post back and let us know if it helped to solve your problem.

Kind regards
KarthiK TP

Tags: Windows

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