Try to distribute through Google chrome cast

Google forum advised me to post this here saying that it is probably a problem with windows and maybe a problem of antivirus and that I need to disable my Norton until I understand installed, but here's my problem...

I am using home premium to Windows 7. I try to use an application for streaming on my tv. I can only do that with a cast of google chrome. I installed the new version of chrome and it does not load and I get a pop up saying "unknown error." Tried to uninstall I get a pop up that says to close all windows of google and try again. Normally, I use windows on my laptop and would like to use chrome too. Does anyone have a solution or suggestion? Even if I don't get it uninstalled, I'm afraid that if I install chrome even once, it will not always open.
Thanks for any help!

Well, if it's a problem with Norton, you will need to go to their forums or support.

Tags: Windows

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