Try to install the NEW Vista on computer with forgotten password
I have a laptop Acer 4520 who gave me, but cannot be used because the password was forgotten/lost. I bought a new Vista Home Premium (full version), so I might just wipe the drive and start fresh (I don't like that I will lose everything). (He already has Home Premium on it).
Here's my problem. Even if I try to start with the loaded Vista DVD again, it does not recognize it. No matter what I do (hard to start, boot from the DVD drive, etc.) it always goes back to the = sign in the page where she wants the password.
I'm really not a novice usually when it comes to software... and have reformatted other computers a long time. It's my first experience with Vista, then maybe that's where I'm lacking in knowledge.
Please, help me to start again with this laptop.
Thank you
Try hit F8 at startup and try to go to Safe Mode. If not, see below.
At this point, I would recommend that you take a computer with a good reputation, local technician.
These Forums aren't for software issues, hardware problems. Mick Murphy
Tags: Windows
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