try to use the address to the Canada for billing by credit card

I tried and tried, I had no problem with my old computer using playstore I'm only aloud to use windows applications, it won't just give me the option to address to the Canada and I can use windows, frustrated applications for free

Hi Nicole,.

I see that the location settings are not correct, and this prevents you from using the store.

To change the region settings
(a) type 'Region' at startup, the screen and click on "settings", and then press ENTER.
(b) under the tab 'Rent' make sure that the selected area is where you are.

Please try this and check if you are able to make purchases in the store.

If the problem persists, then I suggest you to contact the store of Windows by phone.
http://www.microsoftstore.com/store/msstore/HTML/pbPage.Help_Site_Contact_Us

For all windows questions do not hesitate to contact us and we will be happy to help you.

Tags: Windows

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