Try to use the speakers and headphones

  • I have a Durabrand 5.1 speaker system and normal headphones with microphone included. The speakers plug in a headphone and headset (of course). I'm trying to figure out how make my computer recognize them both at the same time. Until my recent updates I could disable my speaker and sound was still coming through the headset but either headphones now have no audio or the speakers do not have. Realtek Hd Manager doesn't seem to like them both at the same time. At the same time I didn't need the microphone turned on the headset due to having a Logitech cam with a. Any help would be appreciated.

Hi Xerosk,

First try to run the Audio troubleshooter built into Windows 7 and check if it can find any question and fix. Access the link below and follow the steps to run the Audio troubleshooter in Windows 7.

http://Windows.Microsoft.com/en-us/Windows7/open-the-playing-audio-Troubleshooter

Also, make sure that the default sound device is set correctly for the audio device you are using. To set the default device, follow these steps:

a. click on, and then type Sound in the box to start the search.

b. click sound in the search at the top of the beginning menu.c results. Click the reading notice the check mark next to the default device. For most users, the default device is speakers. Make sure that the audio settings are configured as expected.

Follow these steps:

d. on the Read tab, select the playback device, click Properties, click the Advanced tab and make sure that the default Format is set to the value you expect. When you are finished, close this window to return to the previous window.

e. on the Read tab, select the playback device, click on configure and make sure that the configurations are set correctly.

f.Select the audio device you want as the default audio device and then click on set as default.

g. click OK to save your settings and close the sound dialog box.

Determine if you can now hear. If you can hear the noise, the problem is resolved.

Also try to update the audio drivers supplied by Device Manager and check if it helps. You can access the link below and follow the steps to update the drivers on your computer.

http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

You can also contact relatek and check if you need to make changes in the settings in Realtek HD manager for the device to work.

I hope this helps. Let us know the result.

Thank you and best regards,

 

Srinivas R

Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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