Type of test page is gray. Normal?

Type of test page is gray. Normal?

It's a defective black cartridge... TNX for your reply.

Tags: HP Printers

Similar Questions

  • How youprint a test page, I get only colors Blue/gray without red or yellow

    new printer and ink, but do not print red or yellow

    You can print a test page from Windows from printers and faxes, right click on your printer icon, selecting Properties.  There is a 'Print Page of Test' button under the general tab of the Properties dialog box.

    Many printers can also generate a test page for their controls on the front panel.  Read the User Guide.

    In general, the failure to print certain colors means that something is wrong with the print head or ink cartridge (depending on the printer).  Refer to troubleshooting in the user's Guide for your printer.

    If you can't resolve it with the suggestions in the Guide, and this is a new printer, I would take it back.

  • OfficeJet J6480: Printer Test Page

    Connected OfficeJet j6480 for ACER PC with Windows 7 Home Premium.  Driver was installed for this system.  Cannot print from programs.  The diagnosis page prints ok but the test page does not print.  A ran the diagnostic test and passed all controls.

    Please note that the printer has been connected to a Dell Labtop with Windows 7 Professional and printed correctly.

    Hi @Tyrone_P

    I want to help you to be able to print to your Officejet J6480. Please follow the following steps and let me know the result;

    1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
    2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
    3. Download the software and choose Save as, save to desktop >OJJ6400_Full_13.exe
    4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
    5. Locate and open the folder starting with 7z (example: 7zS2356)
    6. Open the folder Util
    7. The CCC folder
    8. If you have a computer HP run the L3uninstall.exe. If you have an non HP computer run the L4uninstall.exe
    9. Once the uninstall is complete, reboot the computer
    10. Follow these steps to reset the registry settings and options for Windows Installer.

  • HP Officejet Pro 6830: 6830 windows 8 8.1 cannot print from the windows test page

    When it is connected to 'own' windows - it prints OK.

    When it is connected to the windows where are the normal software like office, autocad, adobe and so those installed, the printer does not print anything - test page from printer properties is the first problem that means...

    Only "free software priter" is able to print something (test pages and so one) also print doctor and installation wizzard prints what it can, but not possible 'to normal windows print"... :-(

    It is tested on:

    Software for laptop - Win 8 Pro - installed - no. PRINT

    Surface 3 Pro - Win 8.1 - software installed - no. PRINT

    Laptop - 8.1 Pro - clean shop - PRINTING POSSIBLE Win (after installation of the driver full download - in a test with autopilot installed it does not print)

    Virtual - Win 7 Ultimate - installed software - PRINTING POSSIBLE

    (installed software means office, autocad, adobe,...)

    It seems that some components of system installed with one software disables printing from windows.

    When looked at open before printing to the printer - it shows the print job (which is not printed) for 0.1 second and nothing is displayed - also when the printer is paused - it shows the work and it is deleted immediately - left must work until the printer not suspended...

    It is not a firewall issue (tested), it has been tested on: USB, WiFi, LAN. No way to print something from windows 8 and upwards.

    seems that it has something with the option run the program as administrator.

    tested on some programs - autocad, adobe, word excel,... - when run as administrator it prints OK.

    If you do not have the option in the context menu try to hold Shift before made a - right click and run as admin

    It's odd - some print settings are transferred with work, for example, winword impression (office) without admin - PDF Factory (virtual printer) - rights and then to the physical printer 6830 - he can't be printed to PDF Factory

    But if you start winword as an administrator - so you can print directly or through PDF Factory hassle

    ---------------------------------------------------------

    Personally, I see this as a big mistake by Microsoft - that something like this can happen - simple direct printing is not possible after you have connected the printer... :-(:-(:-(

  • 1025nw Jam in Drum area - attention LED still flashes and cannot print the test page

    My Laserjet PRO CP1025nw is only 3 weeks. Everything was normal until I met a paper jam today. I removed the damaged document by opening the back cover and the piece of paper remaining from the feeder. But still, printer flashes driving caution.

    I turned the printer off and then back on and tried the instructions in the user manual to clear paper jams. When I turn on the printer, all lights are turning ON one (as the normal boot sequence) and then warning led flashes. I couldn't hear any engine wheelchair or his mechanics during this process. Web server page printer (with wifi) showed the status of the printer as "jam in the drum area.  I removed and re-inserted Imaging drum by following the instructions to replace the imaging drum.

    What I see after turning on th eprinter is just attention light flashing and I can't even print a test page. I don't hear any rotation of the engine sound of the printer. Pleas help me out of this problem.

    I solved the problem myself. Although I couldn't find any piece of paper left by normal inspection of the outside of the printer, I removed the Assembly / separation and roll pick-up from the input tray to find a small piece of paper remaining on the paper sensor flag. Very hard or literally impossible to find something in this place by the normal health check.

    To eliminate the epickup roll pre-assembled under th eprinter th, I removed the right side panel and the left side panel for th eprinter. I was happy to see the piece of paper that has ruined my day quiete. Deleted and everything set up as before and successfully took a test page print.

    Thank you for repair of HP, which led me to get inside the printer.

  • HP has 309: printing test page but word ok prints blank pages

    my printer will print a test page to the hp doctor file, but when I print any docs I get a blank page in word or adobe only

    all updates done but problem continues

    any help greatly appreciated thanks

    Hey @clydey,

    Welcome to the Forums of HP Support!

    I see that you have some problems with the printing of your Windows printer Photosmart Premium 10 PC. I can help you with that.

    To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

    1. If your printer is connected via USB cable to your PC, delete.
    2. Close any programs you have open.
    3. In your search type in printers bar and open devices and printers.
    4. Right click on all the icons in your printer listed.
    5. Click on remove the instrument.
    6. Repeat for all other icons of your printer listed.
    7. If you removed the USB cable, connect. If this is not the case, click on add printer and follow the prompts to add a print to your printer queue.

    Please let me know if you are able to print after you follow the above. If you are, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

  • HP Pro Plus 6800: error 0 x, 00000057 wireless and wireless Direct properties of the Windows Control Panel printer - print a Test Page

    I have a laptop Toshiba Satellite of Win7 64 bit and a HP 8600 Pro Plus,
    update firmware and drivers about 2 weeks for the 8600 was a
    a long time I have been updated, which is connected wireless has decided to
    Direct to print Wireless Setup once the program installation, I tried to do a windows
    Print the Test Page in the printer property Panel, somewhat normal for
    set up a printer

    Under the connection of the conciergerie, I got the error message 0 x 00000057
    Under wireless direct printing, I got the same error 0 x 00000057

    After spending the time to check the settings, connections and asking
    Why? I decided to see that if I could print the docs, I print a PDF file,
    Notepad and Word documents in each application under the two
    configurations without problem.

    Under the wireless connection, I started the Web Services module
    and was able to make the impression within the Web Services Test page
    module without problem could not yet do the printing Test Page
    in the printer properties panel.

    I ran Print and Scan doctor who, to my surprise mentioned
    a conflict of Driver, I welcomed this program to uninstall the driver,
    went looking upward for the driver and the same driver was so done
    No download but to remove the driver and reinstalled the driver.
    Always error message here.

    I'm now tempted to delete a direct print wireless and see
    What happens if the error disappears, if she does not unstall all
    associated with the printer and do a clean reinstall. In case of emergency
    is there an alternative to the use of the Web Service module to the setting
    When not connected to the wireless network?

    I think that the Panel of the printer would do this (I'll watch this later

    spend enough time on it), or do I need to run Web Services to

    direct wireless installation, just think about this, otherwise I'll shoot

    a usb cable.  Maybe if I install Direct wireless on the printer control panel

    the message will disappear as the installation of the printer program, not software

    on the laptop?

    It is a minor problem since I can still print but question why!

    See other issues about this error message I thought

    spend my experience with this error.

    Always had a number of things to think and try, once again.

    If your getting this error message I would suggest trying a test page printed

    within the module of Web Service to see if the message developed.

    Could not back the driver so I removed the printer driver

    by deleting.

    19/07/2011 Date print driver
    Print driver version 26.0.0.0

    and removed software in Add and Remove software Hp also had to turn

    disable the wireless module directly on the printer to reinstall from the CD.

    Reinstalled printer/software form the CD supplied with the printer, the

    Driver date is 08/12/2009 Ver.9.0.0

    No more error in configuration.

    is the answer to the error message 0 x 00000057 or 0x00000xx

    associated with the driver? Or just the 0 x 00000057?

    Could not find a list of drivers between the driver and

    the driver on the CD.

    Will not update the driver for a good while or until I have too.

    The dates on the drivers are only about two years apart, the

    The version numbers are an issue questable.

  • Printer test page printed automatically while turning on the printer

    Original title: printer test page

    Everytime I turn on my printer, it prints a test page. Any reason why this should be the case?

    Hello

    1. What is the brand and model of the printer?

    2 have you made changes on the computer before this problem?

    This is the alignment page that keeps printing. You need to scan the alignment with success page so that it will not keep printing every time that you restart printer.

    The product aligns the print cartridges each time the cartridge installation or replacement to ensure the best quality prints. The continuous alignment page to print when the product is turned on or off, or when a print job is started, for the reasons below.

    -The process of alignment is not complete.

    -The ink cartridges are not correctly installed.

    -The ink cartridges need to be replaced.

    -The product must be repaired.

    If this does not help, do us stop and restart the print spooler service and check whether the problem is resolved.
    Follow the steps below:
    a. click Start, click run, type services.msc and click OK.
    b. scroll down to print spooler.
    c. stop the print spooler service.
    d. restart the spooler service.

  • HP4660 - cannot print, but pilots recognize the printer and can print test page

    I just installed a HPJ4660 printer.

    From the driver control panel I can choose to print the Test Page and it will display a test page.

    I can print a Diagnostic page as well.

    From Microsoft Word, Mozilla Firefox, or any other program when I select Print, it shows Document waiting in the Document Manager, and then nothing happens. The file prints ever.

    Can anyone help?

    I'm on Windows 7 x 64. The system is a Dell 710H2C, 4 GB of RAM.

    Complete software package is installed.

    Follow these steps and let me know the results.

    1. Unplug the printer from the pc
    2. Click Start, then all programs and open the folder called HP.
    3. Find your printer and you should have the option uninstall Select this option and the uninstall of the printer.
    4. If you have downloaded the software and saved go ahead and launch the software, if you did not save it, then you will need to download the software from HP.com
    5. You just need to run the software it needs to open up and ask you if you want to install, just get out and close the software.
    6. Click the Windows Start icon and you should see a box of files and research programs, in this box type folder it should find the temp folder, go ahead and open it.
    7. What you're looking for, this is a file that begins with 7z, once you find this folder open and you should see a folder with your printer.  Open this repetoire and you should see a util folder, open it and open the ccc folder and you want to look up a batch of Windows called uninstall_l3 file, double-click on this and it will launch a program to uninstall your printer software, let the software complete uninstallation that should lend your PC restart once this done install the patch you have installed earlier (I don't know if uninstalling of) L3 it removes or not) and then install the Windows 7 software for the printer.
  • Cannot print anything in color, except for the ink-jet printer test page

    All prints black and white with the exception of when I print a test page for the printer itself (Dell v313).  Had no problems with it.  I called Dell and they want $129 to 'fix' my Windows problem.  No errors.  Have full ink cartridges.  Also recently installed drivers and firmware for the printer, thinking that might solve the problem.

    Hi Monte,

    Did you recent hardware or changes to the software of the system?

    Method 1:

    You can view the following items from Dell support and check if help.

    Printer does not recognize the ink cartridge

    Troubleshooting of printhead Dell V313w AIO, V515w, V715w, P513w and printers P713W

    Method 2:

    Alternatively, you can try to uninstall and reinstall the printer drivers and check.

    a. Click Start. In the start search box type "devmgmt.msc", and then press ENTER.

    b. expand the "Printer", double-click the entry for the device.

    c. click on the "Driver" tab, click "Uninstall".

    d. Click Start. In the start search box type "appwiz.cpl", and then press ENTER.

    e. remove all entries related to the network card.

    You can check the Dell support to address following link and install the latest version of the drivers.

    Dell V313 AIO inkjet printer

    Hope this information is useful.

  • Hung up on the bad test page port (LPT1) and tail blocks to HP C4200 w/USB connect... will not erase

    Hanging test page to the wrong port (LPT1) and tail blocks to HP C4200 w/USB connect... don't delete.__How cancel?  Pls help.  TKS Ron Moore

    Ideas page: hanging in wrongly Test prt (LPT1) and tail blocks to HP C4280 w/USB connect... will not erase.

    How to cancel?  Pls help.   TKS, Ron Moore

    Hi Ron,

    1. how many printers is connected to the computer?

    2. did you of recent changes on the computer?

    3. what happens when you try to change printer (LPT1) port

    Method 1

    See the link below and run them the fixit tool available, check if it helps.

    Problems printing and printing errors

    http://support.Microsoft.com/mats/printing_problems/en-us?EntryPoint=lightbox

    Method 2

    If the previous step fails, then I suggest that you restart the computer the print spooler service and check if it works.

    A print spooler is a system service that temporarily stores the disk printing hard or in memory until the printer is ready to print.

    To change or restart the print spooler service

    You must be logged on as administrator to perform these steps.

    (a) open administrative tools by clicking the Start button, click Control Panel, clicking system and Maintenance, and then clicking Administrative Tools.

    (b) double click Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    (c) right click on the print spooler service, and then click Properties.

    (d) under the tab general , next to Startup type, make sure thatAutomatic is selected.

    (e) if the service is not already running, under Service status, click pie Sand then clickOK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    Solve printer problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Print the Test Page

    Hello

    I'll put up my CP1252n Color LaserJet.  Running Windows 7 Ultimate 64 bit.

    Am using the A4 papers and changed all the settings of the printer to use this paper size.  Under the Windows printer properties, there is a Test Page print.  However, this page is printed with the background a few missing lines.  Are there settings that I need to ensure that nothing will be lost when printing from other programs?

    None of the suggestions from HP worked, i.e. software Reinstall, turn off printer etc..

    Thanks for your suggestions.

    Is this really a CP1525n?  If so, it is normal that the bottom of the Windows test page is cut down.  Happened to me with a paper size.  I filed a bug on this in the beta version and I was told that it would not be fixed.  I did have problems with the pages generated by the user being truncated.

  • Printer Test page: Top a thumb print black, fading to printing for the orange rest

    Original title: Printer Test Page

    Top of page one prints black, fading orange print for the rest. Print content is readable and accurate.

    Rohit Nagpal: thank you.

    The printer is HP Deskjet 2050 J501.

    I changed from 81/2 X 11 to 4 x 6 photos - the first digital photo (B & W) was normal (all black). The second printing has been described, first black inches, then orange rest. I adjusted the printer to 81/2 x 11, the first impression has been described. I asked for assistance.

    I read your message and proceeded to print a test B & W 8 x 11 page. It was OK! The second test page is OK too.

    I don't know what I did to solve the problem, except that the computer was shut down for two days. Thank you again for your help.           George Hutson

    Third page OK! I'm going to print your first page, I have to these references.

  • test page, cannot print the operation fails (error 0 x 00000006)

    I can not print on a kyocera taskalfa 300i network. When I try to print a test page, I get the error next test page failed to print. operation can not be completed (error 0 x 00000006)

    read some info here (you may need to connect using any microsoft account):

    1. http://social.technet.microsoft.com/Forums/en-US/itprovistaprinting/thread/8eae0318-efc4-4087-91f9-3c27ad2ea4d6/

    Alternative workaround solution on another forum:

    Configuration and settings, then Control Panel then add a printer
    Choose "add a local printer. Click on "create a new port". Use the Local Port.
    Next dialog box is "Enter a Port name."
    Type the path to the printer: \\(computer name) \(printer name).

    It worked for me after MANY, MANY hours trying to do it by the "book".

    2. http://social.technet.microsoft.com/Forums/en/itprovistaprinting/thread/9c14dd83-2c71-45d3-8829-7e9cabb04d86

    or here in the microsoft community:

    3. http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/operation-failed-with-error-0x00000006-windows-7/3deb8c17-aa1d-40a1-bdad-20dc2c9cb3d0

  • HP Officejet 4315 printer prints test page but nothing else

    I have a printer HP Officejet 4315 (Windows 7 Ultimate) can print the test page, but I can't print anything else, this goes through all the motions as it is printing. I've already deleted and reinstalled and went to HP online and updated everything he told me to do. I connect to my laptop to print even if it is a wireless printer. I need help.

    Hello

    1. you remember to make changes to the computer?

    2. do you get an error message when you try to print?

    Follow these methods mentioned below.

     

    Method 1: I suggest you run the printer Troubleshooter and verify.

    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Method 2: Check if the status of the print spooler service is started.

    A print spooler is software that temporarily stores the disk printing hard or in memory until the printer is ready to print.

    Please follow the steps below:

    You must be logged on as administrator to perform these steps.

    a. open administrative tools by clicking the Start button, then Control Panel. In the search box, type Administrative Tools, and then click Administrative Tools.

    b. double-click on Services. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    c. right-click on the print spooler service, and then click Properties.

    d. under the tab general , next to Startup type, make sure that Automatic is selected.

    e. If the service is not already running, under Service status, click Startand then click OK. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    For more information, please see the link below:
    http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

     

    Also see this article for more information on this issue.

    Printer in Windows problems

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

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