HP Officejet Pro 6830: 6830 windows 8 8.1 cannot print from the windows test page

When it is connected to 'own' windows - it prints OK.

When it is connected to the windows where are the normal software like office, autocad, adobe and so those installed, the printer does not print anything - test page from printer properties is the first problem that means...

Only "free software priter" is able to print something (test pages and so one) also print doctor and installation wizzard prints what it can, but not possible 'to normal windows print"... :-(

It is tested on:

Software for laptop - Win 8 Pro - installed - no. PRINT

Surface 3 Pro - Win 8.1 - software installed - no. PRINT

Laptop - 8.1 Pro - clean shop - PRINTING POSSIBLE Win (after installation of the driver full download - in a test with autopilot installed it does not print)

Virtual - Win 7 Ultimate - installed software - PRINTING POSSIBLE

(installed software means office, autocad, adobe,...)

It seems that some components of system installed with one software disables printing from windows.

When looked at open before printing to the printer - it shows the print job (which is not printed) for 0.1 second and nothing is displayed - also when the printer is paused - it shows the work and it is deleted immediately - left must work until the printer not suspended...

It is not a firewall issue (tested), it has been tested on: USB, WiFi, LAN. No way to print something from windows 8 and upwards.

seems that it has something with the option run the program as administrator.

tested on some programs - autocad, adobe, word excel,... - when run as administrator it prints OK.

If you do not have the option in the context menu try to hold Shift before made a - right click and run as admin

It's odd - some print settings are transferred with work, for example, winword impression (office) without admin - PDF Factory (virtual printer) - rights and then to the physical printer 6830 - he can't be printed to PDF Factory

But if you start winword as an administrator - so you can print directly or through PDF Factory hassle

---------------------------------------------------------

Personally, I see this as a big mistake by Microsoft - that something like this can happen - simple direct printing is not possible after you have connected the printer... :-(:-(:-(

Tags: HP Printers

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