Unable to access Windows 7

We cannot access Windows on one of the 2 user accounts on my other computer (office) - both say that the relevant password is incorrect.

It runs Windows 7 Home Premium, for remote access is not possible.

The problem started at startup and coincided with a behavior strange keyboard.  The "caps lock" has the effect opposite iit should I, .e when it is indexed and the indicator light is on, it is lowercase and vice versa when it is turned off.

Sometimes it does not strike at all.

Tried a reset of password, prepared on a laptop drive, but it does not on the desktop, no doubt because the 2 machines have different passwords.

Thought about using the ease of the option access, with a view on the establishment of the command voice, but computer reacts to by clicking on this icon.

Any ideas please?

(I'll use only a last resort restore disc)

Thank you very much for reading this - I hope someone can help!

Annie

Here you go:

  1. Ask a friend to burn a CD repair system for you. It takes less than five minutes through Control Panel / backup and restore.
  2. Use this CD to boot the machine into Windows Repair Mode.
  3. Open a command prompt so that you can test the keyboard. If he answers incorrectly, replace it with another keyboard, or use an external USB keyboard.
  4. In Repair Mode, use system restore to restore Windows to a point while your problems began.
  5. Create, test, and document an admin account to spare for future emergency situations.

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