Unable to complete this operation. The directory name is invalid.

Hello

I hope that someone can have the answer to this?

I tried it there solutions posted here and other sites, and none of them does not solve my problem.

I deleted all preferences and updated to the latest version of PS, I deleted:

C:\Users\username\AppData\Roaming\Adobe\Plugins\Adobe save for the Web CS5\Photoshop

C:\Users\username\AppData\Roaming\Adobe\Plugins\Adobe save for the Web CC\Photoshop

Photoshop CS6\Optimized C:\Users\username\AppData\Roaming\Adobe\Adobe settings

C:\Users\username\AppData\Roaming\Adobe\Adobe Photoshop CC 2014\Optimized settings

Photoshop CS5\Optimized C:\Users\username\AppData\Roaming\Adobe\Adobe settings

Still no joy! :-(

Please help... as it is very frustrating. Thank you.

Hi sisham500,

I have two ideas before moving on to the second most radical part.

Hold the SHIFT key and run Photoshop. Here, you get a dialog asking you if you want to load third party plug-ins select 'no' and see if things get

Back to normal. Skip this step if you have not installed everything.

Open a file in Photoshop and then file > save for Web

In the SFW dialog box, press and hold down your ALT key. The Cancel button gets Reset, which click you on reset to default values.

If after that, you still get the same error message, then

I think you've done everything you can, so let's look at ' uninstall/clean/reinstall. If you have special templates or brushes, they should not be harmed.

Go over these instructions:

First be sure that you are connected to an administrator account

If necessary, do a little maintenance on your HD check for errors, disk cleanup and defragmentation.

You will need the cleaning tool. Obtain and examine the instructions use of the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

Uninstall applications Photoshop, the Director of office of CC has an uninstall option.

You will then get the cleanup tool to remove leftovers.

You can then install each application Photoshop one at a time and test SFW every time.

These are measures that if they work, you're back in business, otherwise there has been no harm fact.

Gene

Tags: Photoshop

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