Unable to connect to a network printer, error 0x0000000e

I have 10 NEW computers, dell 6 and 4 Lenovo, all currently running Windows 7 Pro SP1. None of them can connect to printers network that are put in place and a lot of work for everyone in the building. I have all the drivers loaded on the print server (also Windows 7 Pro SP1) and network printers have all the correct permissions and sharing settings.  MS difficulty it will not fix anything because there is NO PRINTER INSTALLED! When I try to connect to the printer's takes 20 min to tell me that 'impossible to connect to the printer' with the error "0x0000000e". I tried to go to the IP address and the settings of the printer are there and accessible, but it will not connect to the printer. My print spooler is running...  I took the property records C:\Windows\system32\spool and all folders/files inside. Also, I copied the mscms.dll file in the C:\Windows\System32\spool\drivers\x64\3 directory.  These computers are NEW! Printers are a mixture of HP, Epson, and Kyocera printers, the problem is with the 10 new computers not my network or printers. I have 140 (55 of their Windows 7 Pro SP1) computers that do not have this problem. I have the drivers FRO my printers... But these are NETWORK printers... If I install the drivers for these printers, the new client tries to become the print server and then causes WORLD EVERYTHING to lose the ability to connect to this printer.

Why is there no solution to this problem? I tried ALL of the solutions you have on this issue and none of them works.  Windows 7 Pro seems to be incomplete or defective. If there is not a solution to this problem, so I need to know where at Microsoft to send the Bill for my time to solve YOUR problem. This problem is costing me time and money! My company should not pay to solve your problems with your software!

* Dell and Lenovo tech support both told me that it is a matter of MICROSOFT and advised me to contact Microsoft. When I did, the first tech told me that he had no idea how to fix this and gave me a higher number of support on the tech of lever. The second Microsoft technology wanted to pay me $400 able to talk to me on this subject...

Hello Kevin,

Thanks for posting your question on the forum of the Microsoft community.

The question will be better suited to the audience of professionals on the TechNet forums.

I would recommend posting your query in the TechNet Forums.
 
TechNet Forum
http://social.technet.Microsoft.com/forums/en-us/home?category=w7itpro

Thank you

Tags: Windows

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