Unable to connect to Essbase on Regional service Console server because of error 1042006

Hello

I installed the whole EPM 11.1.1.3 on Windows x 64 platform. When I try to connect the server essbase through the Regional service console, I get the following error:

Essbase Server: localhost com.essbase.eas.essbase.defs.ServerCommands.Connect December 28, 2010 17:39:08 IST
Error: 1042006: error network [10061]: unable to connect to [localhost:1423].
The customer has expired waiting to connect to Essbase Agent using the TCP/IP protocol.
Check your network connections.
Also, make sure that the values for server and port are correct

I checked the CFG file, which shows the correct port as well. I can connect to the Administration of Essbase server located on the same machine, but do not know why I get this error message. Below I have pasted the contents of the CFG file, in case where someone wants to cross check it out.


CFG File indicates the following:

; The following entry specifies the full path to the JVM. DLL
; JvmModuleLocation D:\Hyperion\common\JRE\Sun\1.5.0\bin\client\jvm.dll
BPM_Oracle_DriverDescriptor "MERANT 5.2 OEM 32-BIT Oracle Wire Protocol.
BPM_DB2_DriverDescriptor "MERANT DB2 Wire Protocol BITS 32 5.2 OEM"
BPM_SQLServer_DriverDescriptor "MERANT 5.2 OEM 32-BIT SQL Server Wire Protocol.
BPM_SQLServer_DriverDescriptor "SQL Server."
; BPM_Netezza_DriverDescriptor "NetezzaSQL".
BPM_Teradata_DriverDescriptor "Teradata.
BPM_ORACLEBI_DriverDescriptor 'Oracle BI Server'
; AuthenticationModule CSS
; AGENTPORT 1423
; SERVERPORTBEGIN 32768
; SERVERPORTEND 33768
; AGENTDESC hypservice_1
AGENTPORT 1424
SERVERPORTBEGIN 32768
SERVERPORTEND 33768
AGENTDESC hypservice_1


Ideas that would be really useful.

Thank you
AJ

There is a clue in the error message and the CFG file you posted.

The error message:
...
Unable to connect to [localhost:1423].
...

CFG file indicates:

...
; AGENTPORT 1423
...
AGENTPORT 1424
...

The port default (1423) is commented out and changed in 1424. Your EAS connection must use port 1424 and not default to 1423.

Try to use "localhost:1424" (without the quotes) in the Essbase server field when you add the Essbase server to EAS.

Published by: Robert Armstrong on December 29, 2010 13:25 - typo

Tags: Business Intelligence

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