Unable to connect to MSN Premium

When I try to connect to MSN Premium it will attempt (2) immediately and said "we can not connect because we cannot check the status of your account." I disabled my internet protection of Kaspersky and it has no effect.  My other computer is fine.

Hey Valerie,

Please repost your question with the Windows Live help forums, where a Messenger expert would be better suited to provide you with a solution.

Thank you!

Tags: Windows

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