Unable to connect to Skype in Windows 8.
Original title: Skype using the problem
Sir when I connect my Skype account... After a few seconds, it shows that... hase of Windows has stopped working this application... and I am unable to use Skypeon windows 8...
Hi Usmannaseer,
Welcome to the Microsoft Community Forums and thank you for sharing your request here.
I see that you have some problems with the connection to Skype in Windows 8.
Let us work together to solve this problem.
Please answer these questions so that we can better understand the issue.
1. what is the exact error message that you receive?
2 who represent do you use to sign in to Skype?
3 this problem occurs with a Skype account?
4 the issue manifests in another computer with Windows 8?
Please get back to us with the results.
Please follow these steps to change the name of the Skype folder.
a. on the desktop, press Windows key + R to open the Run dialog box.
b. type %APPDATA%\microsoft\windows\sendto and press enter.
c. in the new window, look for a folder called Skype.
d. rename it to Skype_old.
e. restart Skype.
Note: You will need your password to re - open a session and re - set all the default options.
If the problem persists, please post this question on the Forums of Skype community.
http://community.Skype.com/
Please get back to us with the results.
If you have any other questions about the Windows operating system, help us on this forum. We are happy to help you.
Tags: Windows
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