Unable to connect to the internet from the computer laptop windows 7

Unable to connect to wifi internet

Hello

My Sony VAIO laptop is connected to wifi and I can ping google.com, but cannot browse the internet; After a few messages I deleted all files from temp dir

I have implemented security to min average but still impossible to surf; I have a problem: windows protection does not work, this may be the cause of the problem?

Hello

Thanks for the response back.

I suggest you to reset Winsock.

Follow the steps below:

a. Click Start button and type cmd in the search box.

b. right click on cmd.exe, and then click Run as administrator.

c. press to continue.

d. Type "netsh winsock reset" without the quotes to the command prompt and then press ENTER.

Note: If the command is typed correctly, you will receive an error message. Retype the command. When the command is executed successfully, a confirmation is displayed, followed by a new command prompt.

e. Type exit and press ENTER.

Hope this information is useful. Please come back to write to us if you need more help, we will be happy to help you.

Tags: Windows

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