Unable to connect to the Internet on one of the 3 PCs

A week ago, I suddenly can't connect to the Internet on one of my PC, although my other 2 always connect very well.  I tried to repair my LAN in network connections, so that my IP can not be renewed.  Also tried an ipconfig / renew, which gives the result of "unable to contact your DHCP server."  Ipconfig displays my 169.254.90.197, even for my default gateway IP.  Tried to turn off and reset my router.   My network card shows work.  Any ideas?

Ipconfig displays my 169.254.90.197, even for my default gateway IP.

This means that your NETWORK card is set to "Obtain an IP address automatically" (which is the default and confirmed you is, indeed, your property) and that the computer cannot connect to a DHCP server.

In virtually all home networks, the DHCP server is part of the router.  Means that the message has computer cannot connect to the router, DHCP server (b) on the router is off, or DHCP (c) of the router is broken.

Because your other computers work, options (b) and (c) are excluded.  This means that the problem is (a): the computer cannot connect to the router.

The most frequent cause of failure of the connection to the router is there a configuration of wireless security problem, even if you do not mention if the problem computer connects via a wireless NETWORK card or a wired network card.

Initially, access the configuration utility of your router (from one of the computers that can connect to the Internet through the router).  Confirm that

  • the DHCP server works (of course it is)
  • the DHCP server is configured to provide a sufficient number of IP addresses (this is probably true, unless someone has been playing with the configuration of your router in your back)
  • There is no MAC filter or another filter put in place in your router that is off of your computer to 'problem' (as in the previous point, it is probably also true for the same reason)

If you use a wired NETWORK adapter, the likely problem is hardware: either the cable is bad, the port in the router is bad, or your network card is bad.  To test these conditions, the simplest method is to swap the known parts of work.

If the wireless connection, go to your wireless router configuration utility section.  First of all, make sure that your router is configured to use the correct wifi band which is compatible with all of your devices (A, B, G, N) wireless.  Although it is unlikely that this parameter has changed since a week ago, it should be confirmed (the usual problem with an older wireless adapter, say wireless B, trying to connect to a router, the 'G' value only rather than 'B & G";) even for wireless-N).

At this point, you have two options:

Option 1: Write down all settings relevant wireless configuration then go back on the problem computer and try to connect using the correct information.

Option 2: temporarily disable any security wireless to the router and see if you can connect.

Whichever option you take, you'll want to remove the Wireless 'profile' of your computer before you try to connect.  If you are using Windows WZC, right-click on the icon for the adapter wireless in network connections, click Properties, then the tab 'wireless networks '.  Find your network (SSID) in the list of preferred networks and remove it.

Tags: Windows

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