Unable to connect to the network after upgrade to 9.3.1

I upgraded my iPod Touch 5th gen 9.3.1 and he "lost" the network password.  After many attempts to re - enter, I said the iPod 'forget' the network and tried again and again... Same result: "Incorrect password" - which it is not, as I checked directly with the modem.  Any suggestions?

Take a look at this Apple Support article:

https://support.Apple.com/en-us/HT204051

Reset your network settings.

Settings - general - reset - reset the network settings

Reset your device. This will not erase your data stored on the phone.

  • Press and hold the sleep/wake button
  • Press and hold the Home button
  • Press and hold both buttons until the display turns off and on again with the Apple logo on the subject.

Alternatively, you can go to settings - general - reset - Reset all settings

Tags: iPod

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    Name MSAFD Tcpip [UDP/IP]
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    Minimum address size 16 bytes
    Pseudo stream oriented No.
    Media broadcasting Yes
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption no.
    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast Yes
     
    Name RSVP UDP Service provider
    Connectionless service Yes
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    Guarantees sequencing No.
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    63,93 Message size maximum KB (65 467 bytes)
    Message Oriented Yes
    Minimum address size 16 bytes
    Pseudo stream oriented No.
    Media broadcasting Yes
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption Yes
    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast Yes
     
    Name RSVP TCP Service provider
    Service numbers without connection
    Guarantees delivery Yes
    Yes guarantees sequencing
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    Message size maximum 0 bytes
    Message Oriented No.
    Minimum address size 16 bytes
    Pseudo stream oriented No.
    Supports broadcasting no.
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption Yes
    Supports shipped data Yes
    Supports graceful closing Yes
    Supports guaranteed bandwidth Yes
    Supports multicast No.
     
    MSAFD [\Device\NetBT_Tcpip_{86DE67BB-124C-4039-9E0A-6E34D8ED163A}] SEQPACKET NetBIOS name 3
    Service numbers without connection
    Guarantees delivery Yes
    Yes guarantees sequencing
    Maximum address size 20 bytes
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    Message Oriented Yes
    Bytes of address size 20 minimums
    Pseudo stream oriented No.
    Supports broadcasting no.
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption no.
    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast No.
     
    MSAFD [\Device\NetBT_Tcpip_{86DE67BB-124C-4039-9E0A-6E34D8ED163A}] DATAGRAM 3 NetBIOS name
    Connectionless service Yes
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    Guarantees sequencing No.
    Maximum address size 20 bytes
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    Message Oriented Yes
    Bytes of address size 20 minimums
    Pseudo stream oriented No.
    Media broadcasting Yes
    Supports Connect Data No.
    Supports disconnect Data No.
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    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast No.
     
    MSAFD [\Device\NetBT_Tcpip_{FDBF57E6-2C39-4D5C-90D7-D29559CA61B2}] SEQPACKET NetBIOS name 0
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    Maximum Message size 62.50 KB (64 000 bytes)
    Message Oriented Yes
    Bytes of address size 20 minimums
    Pseudo stream oriented No.
    Supports broadcasting no.
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption no.
    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast No.
     
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    Maximum address size 20 bytes
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    Bytes of address size 20 minimums
    Pseudo stream oriented No.
    Media broadcasting Yes
    Supports Connect Data No.
    Supports disconnect Data No.
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    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast No.
     
    MSAFD [\Device\NetBT_Tcpip_{9E8A814B-6996-4336-9096-A51FC25DDFFD}] SEQPACKET NetBIOS name 1
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    Guarantees delivery Yes
    Yes guarantees sequencing
    Maximum address size 20 bytes
    Maximum Message size 62.50 KB (64 000 bytes)
    Message Oriented Yes
    Bytes of address size 20 minimums
    Pseudo stream oriented No.
    Supports broadcasting no.
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption no.
    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast No.
     
    MSAFD [\Device\NetBT_Tcpip_{9E8A814B-6996-4336-9096-A51FC25DDFFD}] DATAGRAM 1 NetBIOS name
    Connectionless service Yes
    Guaranteed delivery no.
    Guarantees sequencing No.
    Maximum address size 20 bytes
    Maximum Message size 62.50 KB (64 000 bytes)
    Message Oriented Yes
    Bytes of address size 20 minimums
    Pseudo stream oriented No.
    Media broadcasting Yes
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption no.
    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast No.
     
    MSAFD [\Device\NetBT_Tcpip_{39725903-652B-46ED-A34D-F03FCA3F2EA2}] SEQPACKET NetBIOS name 2
    Service numbers without connection
    Guarantees delivery Yes
    Yes guarantees sequencing
    Maximum address size 20 bytes
    Maximum Message size 62.50 KB (64 000 bytes)
    Message Oriented Yes
    Bytes of address size 20 minimums
    Pseudo stream oriented No.
    Supports broadcasting no.
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption no.
    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast No.
     
    MSAFD [\Device\NetBT_Tcpip_{39725903-652B-46ED-A34D-F03FCA3F2EA2]} 2 DATAGRAM NetBIOS name
    Connectionless service Yes
    Guaranteed delivery no.
    Guarantees sequencing No.
    Maximum address size 20 bytes
    Maximum Message size 62.50 KB (64 000 bytes)
    Message Oriented Yes
    Bytes of address size 20 minimums
    Pseudo stream oriented No.
    Media broadcasting Yes
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption no.
    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast No.
     
    MSAFD [\Device\NetBT_Tcpip_{4CF6D63E-0CE2-43D2-A604-E0B5AE500F96}] SEQPACKET NetBIOS name 4
    Service numbers without connection
    Guarantees delivery Yes
    Yes guarantees sequencing
    Maximum address size 20 bytes
    Maximum Message size 62.50 KB (64 000 bytes)
    Message Oriented Yes
    Bytes of address size 20 minimums
    Pseudo stream oriented No.
    Supports broadcasting no.
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption no.
    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast No.
     
    MSAFD [\Device\NetBT_Tcpip_{4CF6D63E-0CE2-43D2-A604-E0B5AE500F96}] DATAGRAM 4 NetBIOS name
    Connectionless service Yes
    Guaranteed delivery no.
    Guarantees sequencing No.
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    Maximum Message size 62.50 KB (64 000 bytes)
    Message Oriented Yes
    Bytes of address size 20 minimums
    Pseudo stream oriented No.
    Media broadcasting Yes
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption no.
    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
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    Guarantees delivery Yes
    Yes guarantees sequencing
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    Maximum Message size 62.50 KB (64 000 bytes)
    Message Oriented Yes
    Bytes of address size 20 minimums
    Pseudo stream oriented No.
    Supports broadcasting no.
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption no.
    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast No.
     
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    Connectionless service Yes
    Guaranteed delivery no.
    Guarantees sequencing No.
    Maximum address size 20 bytes
    Maximum Message size 62.50 KB (64 000 bytes)
    Message Oriented Yes
    Bytes of address size 20 minimums
    Pseudo stream oriented No.
    Media broadcasting Yes
    Supports Connect Data No.
    Supports disconnect Data No.
    Supports encryption no.
    Supports data dispatched No.
    Supports graceful closing No.
    Supports guaranteed bandwidth Yes
    Supports multicast No.

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    File c:\windows\system32\winsock.dll
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    File c:\windows\system32\wsock32.dll
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    Actxprxy.dll 6.0.2900.5512 96 KB 2008-04-13 20:11:48 C:\WINDOWS\SYSTEM32 Microsoft Corporation
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    Shdocvw.dll 6.0.2900.5512 1 464 KB 2008-04-13 20:12:05 C:\WINDOWS\SYSTEM32 Microsoft Corporation
    Shfolder.dll 6.0.2900.5512 25KO 2008-04-13 20:12:05 C:\WINDOWS\SYSTEM32 Microsoft Corporation
    Shlwapi.dll 6.0.2900.5912 463ko 08/12/2009 05:23:28 C:\WINDOWS\SYSTEM32 Microsoft Corporation
    TDC.ocx 8.0.6001.18702 65KO 08/03/2009 04:30:56 C:\WINDOWS\SYSTEM32 Microsoft Corporation
    URL.dll 8.0.6001.18702 104KO 08/03/2009 04:34:28 C:\WINDOWS\SYSTEM32 Microsoft Corporation
    Urlmon.dll 8.0.6001.18968 1 183 KB 10/09/2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation
    Webcheck.dll 8.0.6001.18702 231KO 08/03/2009 04:34:48 C:\WINDOWS\SYSTEM32 Microsoft Corporation
    WinInet.dll 8.0.6001.18968 895 KB 10/09/2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation

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    Use the default gateway Yes
     
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