Unable to down load for my xp home sp1a

Well, I keep trying, but when it comes to the connection it stalls

Please, I beg you, do not follow the advice of the "Support Engineer".  It is completely false.

You try to update a newly installed XP home without service pack?  If so, see the following resources.  If this is not the case, why do you want sp1a?

HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

If you got your entire system to "conditions of the factory", then read the entire post below (from long date MS MVP PA Bear

*************************

Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything in the list below, in order, before connecting the machine to the internet or a local network (i.e. other computers) and before you plug in a flash, SD card, or any other external computer diskotherwise:

  1. Make sure that the Windows Firewall is enabled.
  2. Uninstall any moment invalid Norton, McAfee, etc., free version of test which was also reinstalled, run the appropriate removal tool (see below), and then install an application antivirus of your choice (for example, http://www.microsoft.com/security_essentials/default.aspxMicrosoft Security Essentials- free).
  3. Arrival to Windows Update & get the computer fully patched.
  4. Install Windows Defender [PML Note: is no longer applicable] or another anti-spyware application that integrates a real-time protection.

TIP: Use another and negative computer to download programs for, for example, SP2 or SP3 installation, the installer for your new anti-virus application and or other removal tools cited below. Transfer these files to CD or DVD (not a flash drive) and then transfer the files of the CD or DVD on the desktop of the computer you are using.

Other useful references include:

HOW to get a computer that is running Windows XP Gold (no Service Pack) fully patched (after a clean install)
http://groups.Google.com/group/Microsoft.public.windowsupdate/MSG/3f5afa8ed33e121c

HOW TO get a computer that is running Windows XP SP1 (a) or SP2 fully patched (after a clean install)
http://groups.Google.com/group/Microsoft.public.WindowsXP.General/MSG/a066ae41add7dd2b

TIP: After getting the computer fully patched, download/install KB971029 manually before connecting any external drive to your computer: http://support.microsoft.com/kb/971029 [PML Note: is no longer applicable]

VERY IMPORTANT! => Any Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You need TO uninstall the trial for free AND download/run the appropriate removal BEFORE tool to install updates, the Windows Service Packs, or updates of IE AND BEFORE installing your new antivirus application (for example, Microsoft Security Essentials - free).

Norton Removal Tool
FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

McAfee Consumer product removal tool
http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

Tags: Windows

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