'Unable to install acrobat DC' because it is already installed. But it's not. Neither did - it summer.
With the help of Windows 10 (also a problem with Windows 7) on the series M Lenovo ThinkCentre with CPU i7 and 8 GB of RAM.
(1) I tried to install it in creative cloud Manager. The result was the error message "unable to install Acrobat DC. Cannot install Acrobat DC. To update Acrobat DC uninstall the existing version of Acrobat. »
(2) in the Manager of Creative cloud, next to the button update to Acrobat DC, there is a button manage Application Dropdown. This button gives me the possibility to uninstall the program. If I don't have that, then on the banner of the Manager it says it's uninstall Acrobat X (0%) for about 1 second.
As there is no version of Acrobat DC listed in programs and features, I uninstalled Acrobat X. even result. In the file Explorer, in C:/Program Files/Adobe, there is no directory for Acrobat. In (32 x) C:/Program Files/Adobe/Acrobat, there is a directory for Acrobat 10.0. There is no evidence that DC Acrobat had everything installed.
I have now deleted the directory Acrobat 10.0 (such as the software has been uninstalled) and received the same questions as in (1) and (2).
Please let me know how to clean the registry database or perform some other efforts, that's why I get Acrobat to the top of race!
Hi andrews4555768,
If Acrobat X is the stand-alone version one then please try to uninstall completely using this cleanup tool Download Adobe Reader and Acrobat tool - Adobe Labs.
Restart your system and then try to download Acrobat Dc from the CC desktop application.
Kind regards
Nicos
Tags: Acrobat
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