Unable to install hotfix: KB978399

I had a problem with Microsoft Excel 2007. I was directed to install the following patch: KB978399. Whenever I tried to run the fix. It has stopped working. I am running Windows Vista 64-bit. I also tried to run it as administrator and not able to install the hotfix.

heelfan82,

Please post with the information requested here:what to post in the Windows Update forum
Start with these troubleshooting steps and post returns with the requested info and arises from the troubleshooting.

Clean boot your PC, and then run Windows Update.

Reset the Windows Update components

Perform operations ofKB883825 Mike - engineer Microsoft Support responses
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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