Unable to Installi Lightroom 6 Amazon
I'm unable to install Lightroom 6 of my drive purchased from Amazon.
I received the error message about Windows Vista, even though I have Windows 7
64. I followed the instructions on the forum to install from the disc,
but the installation was "incomplete" and when I tried to open
6 of Lightroom, I received the following error message:
Exit code: 6 Please
see specific errors below for troubleshooting. For example,.
ERROR:-summary
-0 fatal Error, 2
error (s) - payload: Microsoft Visual C++ 2012
Redistributable package (x 64) 11.0.61030.0
{3E272A93-C06B-4206-AD02-0EBE02535E20}---ERREUR: third party
payload Installer vcredist_x64.exe failed with exit code:-2147024875
ERROR: Cannot install Microsoft Visual C++ Redistributable Package 2012
(x 64). Try please install by double-clicking the executable file to
'J:\Win support files\payloads\Microsoft VC Redist 2012
(x64) \vcredist_x64.exe ", or download and install the latest Microsoft
2012 Redistributable Package (x 64) redistributable Visual C++ Microsoft Web site.
www.Microsoft.com
I've tried everything recommended and would really like to talk to someone at Adobe to get this problem resolved, but that doesn't seem possible... Should we I and other Amazon users who have similar problems return this software at Amazon and wait for these issues to be resolved by Adobe?
See the link below:
https://forums.Adobe.com/thread/1850062
For the exit code 6, follow the procedure below:
Go to Control Panel > program and features.
Under the list of programs, look for " 2012 Microsoft Visual C++ Redistributable package (x 64)" and uninstall the same.
When you are prompted to " reboot" the computer.
Then uninstall " package redistributable Microsoft Visual C++ 2012 (x 64).
Once you had uninstalled package redistributable Microsoft Visual C++ 2012 (x 64). Click on the link below and "vcredist_x64.exe" download and install the same.
Then launch application creative cloud and try to install again and check.
Tags: Adobe
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