Unable to join the domain "DNS name does not exist."

Working on this computer remotely in my company, it has more a problem but at this moment, that we focus on trying to reach the area. We removed everything first to see if it would fix the trust relationship issues she felt the long side not being able to browse the files all computer network or servers.
When trying to join the field, that's what we get in the dcdiag.txt in the debug folder.
The domain name 'xxxxx' can be a NetBIOS domain name.  If this is the case, check that the domain name is properly registered with WINS.
If you are certain that the name is not a NetBIOS domain name, then the following information can help you troubleshoot your DNS configuration.
The following error occurred when DNS was questioned about the resource record (SRV) service location used to locate an Active Directory (AD DC) domain controller for the domain "xxxxx":
The error was: "the DNS name does not exist."
(0x0000232B RCODE_NAME_ERROR error code)
The query was for the SRV record for _ldap._tcp.dc._msdcs.xxxxx
Common causes of this error are:
-The DNS SRV records to locate an AD DC for the domain are not registered in DNS. These records are automatically saved with a DNS server when an AD domain controller is added to a domain. They are updated by the AD DC at set intervals. This computer is configured to use DNS servers with the following IP addresses:
198.6.1.5
198.6.100.38
-One or more of the following areas do not include delegation to its child zone:
XXXXX
. (the root zone)
XXXXX = domain
Also the listed IP addresses have been changed.

I worked on this computer for about 2 days, and then the user is able to work remotely with a server terminal server, they will need access to the server later.

Reset the network device - completely.  Uninstall the network driver and have someone there install the latest manufacturer.

Manually enter the DNS information for the DNS servers of your company on the computer - even if it uses DHCP.

Make sure that its time/time zone is the same as your DNS server.

Reset all default HOSTS file.

Ping the DNS server.

When you join - use the FQDN (mycompany.local, etc..)

Tags: Windows

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